2015 FORD F150 phone

In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
283
F-150 (), enUSA, First Printing Customer Assistance

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
285
F-150 (), enUSA, First Printing Customer Assistance

FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
286
F-150 (), enUSA, First Printing Customer AssistanceE142557

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.Transport Canada Contact Information
http://www.tc.gc.ca/eng/roadsafety/menu.htm
Website
1–800–333–0510
Phone
287
F-150 (), enUSA, First Printing Customer Assistance

Display screen: View audio and SYNC options.
A
Number block:
B
In radio mode, store your favorite stations for later access. When tuned to any
station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track. In phone mode, press the buttons
to enter a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
F
In radio mode, select a frequency band and press these buttons. The system
stops at the first station up the band. Press and hold the button to move quickly
to the next strong radio station or memory preset.
385
F-150 (), enUSA, First Printing Audio SystemE176104

Display screen: View audio and SYNC options.
A
Number block:
B
In radio mode, store your favorite stations for later access. When tuned to any
station, press and hold a preset button until sound returns.
In phone mode, press the buttons to dial a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
Select a frequency band and press these buttons. The system stops at
the first station up the band. Press and hold the button to move quickly to the
next strong radio station or memory preset.
F
VOL and Power:
Press this button to switch the system off and on. Turn it to
adjust the volume.
G
387
F-150 (), enUSA, First Printing Audio SystemE176102

PHONE: Press this button to access the phone features of the SYNC system.
See SYNC™ (page 399).
H
MENU:
Press this button to access different audio system features.
I
MEDIA:
Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
J
Clock:
Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes.
K
You can also set the clock by pressing the MENU button and scrolling to Clock
Settings.
RADIO:
Press this button to listen to the radio or change radio frequency bands.
Press the function buttons below the radio screen to select different radio
functions.
L
Sound:
Press this button to access settings for Treble, Midrange, Bass, Fade
and Balance.
M
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
Some features, such as Sirius satellite
radio, may not be available in your location.
Check with an authorized dealer.
388
F-150 (), enUSA, First Printing Audio System

Display screen: View audio and SYNC options.
A
Number block:
B
In radio mode, store your favorite stations for later access. When tuned to any
station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track.
In phone mode, press the buttons to dial a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
F
In radio mode, select a frequency band and press these buttons. The system
stops at the first station up the band. Press and hold the button to move quickly
to the next strong radio station or memory preset.
389
F-150 (), enUSA, First Printing Audio SystemE176103