•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee or juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for automotive interiors. Test any
cleaner or stain remover on an inconspicuous area.
3. Alternatively, wipe the surface with a damp, clean, white, cotton cloth
and a mild soap and water solution. Dry the area with a clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled area.
Allow this to set at room temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled area.
6. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
Note:Follow the same procedure as cleaning leather seats for cleaning
leather instrument panels and leather interior trim surfaces.
For routine cleaning, wipe the surface with a soft, damp cloth and a mild
soap and water solution. Dry the area with a clean, soft cloth.
For cleaning and removing spots and stains such as dye transfer, use
Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for automotive interiors.
Note:Test any cleaner or stain remover on an inconspicuous area.
346Vehicle Care
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You should:
•Remove dust and loose dirt with a vacuum cleaner.
•Clean and treat spills and stains as soon as possible.
Do not use the following products as these may damage the leather:
•Oil and petroleum or silicone-based leather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intended specifically for rubber, vinyl and
plastics.Motorcraft
Note:Do not use Motorcraft Premium Leather and Vinyl Cleaner ZC-56
on Lincoln Black Label, Presidential or Reserve Leathers because it can
damage these and other semi-aniline leather seating fabrics. It can also
damage surrounding microfiber accent surfaces. To clean Lincoln Black
Label, Presidential or Reserve Leather, first vacuum the seats to remove
loose dirt. Then wipe the leather with a clean soft cloth dampened with
lukewarm water and a mild soap. Wipe the leather again with a slightly
damp cloth to remove soap residue, and dry with a soft cloth. To
maintain the leather’s resiliency, it should be cleaned whenever soiled.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
A clearcoat paint finish coats aluminum wheels and wheel covers. In
order to maintain their condition:
•Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to
remove heavy deposits of dirt and brake dust accumulation. Rinse
thoroughly with a strong stream of water when you have completed
the cleaning process.
•To remove tar and grease, use Motorcraft Bug and Tar Remover.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers.
•Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in
combination with brush agitation to remove brake dust and dirt, could
wear away the clearcoat finish over time.
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WARNING:Always use the jack provided as original equipment
with your vehicle. If using a jack other than the one provided as
original equipment with your vehicle, make sure the jack capacity is
adequate for the vehicle weight, including any vehicle cargo or
modifications.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
Note:If the third-row seat is stowed in the floor, you will need to
unstow it (raised position) to access the spare tire and jack. SeeRear
Seatsin theSeatschapter for this procedure.
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Put the transmission in park (P) and turn the engine off.
3. Turn the two knobs on the floor
filler counterclockwise, then remove
the floor filler and carpeted floor
panel located in the rear of the
vehicle.
4. Remove the wing nut securing the
spare tire by turning it
counterclockwise.
5. Lift and remove the spare tire from
the spare tire well.
378Wheels and Tires
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When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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•Phone:Press to answer a call, or to switch between calls. Press and
hold to end a call, or to reject and incoming call.
See theSteering Wheelchapter for more information.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
470MyFord Touch® (If Equipped)
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Other maintenance items1
Every 20000 miles
(32000 km)Replace cabin air filter (if equipped).
Every 30000 miles
(48000 km)Replace climate-controlled (heated and
cooled) seat filter.
2
Replace engine air filter.
At 100000 miles
(160000 km)Change engine coolant.3
Every 100000 miles
(160000 km)Replace spark plugs.
Inspect accessory drive belt(s).4
Every 150000 miles
(240000 km)Change automatic transmission fluid
Replace accessory drive belt(s) if not replaced
within the last 100000 miles (160000 km).
1These maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2If your vehicle has climate-controlled (heated and cooled) seats.
3Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
4After initial inspection, inspect every other oil change until replaced.
578Scheduled Maintenance
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911 Assist™ ......................436, 513
A
ABS (see Brakes) .....................220
Accessing and using your USB
port ............................................493
Accessing call history/phone
book during active call .............425
Accessing your calendar ..........513
Accessing your media menu
features ......................................448
Accessing your phone menu
features ......................................427
Accessory delay ........................108
Active call menu options .........425
Active Park Assist .....................230
Adaptive Cruise Control ...........240
Adding (pairing) a phone ........500
Advanced menu options ...434, 454
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................434
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................61
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......331–332, 391
Air conditioning ........................144
manual heating and air
conditioning system ...............144
Air filter .....................................332Air filter, cabin ..........................153
All Wheel Drive (AWD),
driving off road .........................212
Ambient mood/lighting .............520
Ambulance packages ..................16
AM/FM .......................................480
Antifreeze
(see Engine coolant) ................316
Anti-lock brake system
(see Brakes) ..............................220
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
AppLink™ .................................444
Audio system
Single CD ................401, 406–407
Audio system
(see Radio) ................401, 406–407
Automatic transmission ............205
fluid, adding ............................322
fluid, checking ........................322
fluid, refill capacities ..............386
fluid, specification ..................386
Selectshift (SST) ....................208
Auxiliary Input Jack .................489
Auxiliary input jack (Line in) ..414
Auxiliary powerpoint ................182
A/V inputs ..........................416, 497
Axle
lubricant specifications ..........386
refill capacities ........................386
B
Battery .......................................327
acid, treating emergencies .....327
jumping a disabled battery ....289
588Index
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USA(fus)
maintenance-free ....................327
replacement, specifications ...391
servicing ..................................327
Blind Spot Information
System .......................................254
Booster seats ...............................23
Brakes ........................................219
anti-lock ...................................220
anti-lock brake system (ABS)
warning light ...........................220
brake warning light ................220
fluid, checking and adding ....326
fluid, refill capacities ..............386
fluid, specifications .................386
lubricant specifications ..........386
parking ....................................220
shift interlock ..........................209
trailer .......................................278
C
Capacities for refilling fluids ....386
Cargo net ...................................264
CD ..............................401, 406–407
CD player ..........................399, 491
CD voice commands .................492
Cell phone use ............................17
Changing a tire .........................375
Changing the air filter ..............332
Child safety restraints ..........31, 33
Child safety seats
attaching with tether straps ....33
automatic locking mode
(retractor) .................................41
LATCH .......................................31
Child safety seats - booster
seats .............................................23
Cleaning the touchscreen ........470Cleaning your vehicle ...............341
engine compartment ..............343
instrument panel ....................345
interior .....................................345
plastic parts ............................342
washing ....................................341
waxing .....................................343
wheels ......................................347
wiper blades ............................344
Climate control (see Air
conditioning or Heating) ..........144
Climate voice commands .........532
Clock ..................................401, 518
Collision Warning System .........259
Console ......................................185
overhead ..................................186
rear ..........................................185
Coolant ......................................316
checking and adding ..............316
refill capacities ........................386
specifications ..........................386
Cross Traffic Alert ....................254
Cruise control ...........................239
Customer Assistance ................286
Ford Extended Service
Plan ..........................................396
Getting roadside assistance ...286
Getting the service you
need .........................................292
Ordering additional owner’s
literature .................................298
Utilizing the
Mediation/Arbitration
Program ...................................296
D
Defrost .......................144, 146, 148
rear window ............................153
Index589
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