USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
MyFord Touch® (If Equipped)547
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provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The MS SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided
by FORD MOTOR COMPANY separate from the DEVICE on media such
as a ROM chip, CD ROM disk(s) or via web download or other means,
and is labeled “For Upgrade Purposes Only” orFor Recovery Purposes
Onlyyou may install one (1) copy of such SOFTWARE onto the
DEVICE as a replacement copy for the existing SOFTWARE, and use it
in accordance with this EULA, including any additional EULA terms
accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
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otherwise require your undivided attention, and you therefore agree to
comply with the following when using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely; (b) use your own personal
judgment while driving. If you feel that a route suggested by the Telenav
Software instructs you to perform an unsafe or illegal maneuver, places
you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the Telenav Software, unless your
vehicle is stationary and parked; (d) do not use the Telenav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
Telenav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
You agree to indemnify and hold Telenav harmless against all claims
resulting from any dangerous or otherwise inappropriate use of the
Telenav Software in any moving vehicle, including as a result of your
failure to comply with the directions above.
2.Account Information
You agree: (a) when registering the Telenav Software, to provide Telenav
with true, accurate, current, and complete information about yourself,
and (b) to inform Telenav promptly of any changes to such information,
and to keep it true, accurate, current and complete.
3.Software License
Subject to your compliance with the terms of this Agreement, Telenav
hereby grants to you a personal, non-exclusive, non-transferable license
(except as expressly permitted below in connection with your permanent
transfer of the Telenav Software license), without the right to sublicense,
to use the Telenav Software (in object code form only) in order to access
and use the Telenav Software. This license shall terminate upon any
termination or expiration of this Agreement. You agree that you will use
the Telenav Software only for your personal business or leisure purposes,
and not to provide commercial navigation services to other parties.
3.1 License limitations
You agree not to do any of the following: (a) reverse engineer,
decompile, disassemble, translate, modify, alter or otherwise change the
Telenav Software or any part thereof; (b) attempt to derive the source
code, audio library or structure of the Telenav Software without the prior
express written consent of Telenav; (c) remove from the Telenav
Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade
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911 Assist™ ......................436, 513
A
ABS (see Brakes) .....................220
Accessing and using your USB
port ............................................493
Accessing call history/phone
book during active call .............425
Accessing your calendar ..........513
Accessing your media menu
features ......................................448
Accessing your phone menu
features ......................................427
Accessory delay ........................108
Active call menu options .........425
Active Park Assist .....................230
Adaptive Cruise Control ...........240
Adding (pairing) a phone ........500
Advanced menu options ...434, 454
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................434
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................61
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......331–332, 391
Air conditioning ........................144
manual heating and air
conditioning system ...............144
Air filter .....................................332Air filter, cabin ..........................153
All Wheel Drive (AWD),
driving off road .........................212
Ambient mood/lighting .............520
Ambulance packages ..................16
AM/FM .......................................480
Antifreeze
(see Engine coolant) ................316
Anti-lock brake system
(see Brakes) ..............................220
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
AppLink™ .................................444
Audio system
Single CD ................401, 406–407
Audio system
(see Radio) ................401, 406–407
Automatic transmission ............205
fluid, adding ............................322
fluid, checking ........................322
fluid, refill capacities ..............386
fluid, specification ..................386
Selectshift (SST) ....................208
Auxiliary Input Jack .................489
Auxiliary input jack (Line in) ..414
Auxiliary powerpoint ................182
A/V inputs ..........................416, 497
Axle
lubricant specifications ..........386
refill capacities ........................386
B
Battery .......................................327
acid, treating emergencies .....327
jumping a disabled battery ....289
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SecuriLock passive anti-theft
system ..........................................85
Selecting your media source
(USB, Line in, BT audio) .........448
Sending new text messages .....503
Setting a destination ................533
Setting a destination by
voice ...........................................534
Settings ......................................518
Setting the clock ...............401, 518
Side air curtain ...........................58
Side-curtain airbags system .......58
SIRIUS® satellite radio ....401, 486
SIRIUS satellite radio voice
commands .................................488
SIRIUS Travel Link ...................510
SIRIUS Travel Link voice
commands .................................511
Snowplowing ...............................16
SOS Post Crash Alert .................51
Spark plugs,
specifications .....................384, 391
Special notice
ambulance conversions ............16
utility-type vehicles ..................16
Specification chart,
lubricants ...................................386
Stability system .........................224
Starting your vehicle ................189
jump starting ..........................289
push button start system .......188
Steering wheel ............................90
controls ......................................92
tilting ...................................90–91
Sun visor ....................................112Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......496
Supported player, media
formats and metadata
information ................................496
SYNC® AppLink™ ...................444
SYNC® customer
support ..............................418, 470
SYNC® Services ................441, 506
System settings .........................521
T
Temperature control
(see Climate control) ......144, 146,
148, 530
Text messaging .................429, 502
Text messaging (sending,
downloading, deleting) .....429, 431
Third-row power fold seat .......175
Tilt steering wheel ................90–91
Tires ...........................354–355, 375
alignment ................................368
care ..........................................353
changing ..........................375, 377
checking the pressure ............364
inflating ...................................362
label .........................................361
replacing ..................................366
rotating ....................................369
safety practices .......................368
sidewall information ...............357
snow tires and chains ............370
spare tire .................................375
terminology .............................356
tire grades ...............................355
treadwear ........................355, 364
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