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•The vehicle may need to be driven to relearn the idle and fuel trim
strategy.
•Note:If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle trim is
eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Always dispose of automotive batteries in a responsible manner. Follow
your local authorized standards for disposal. Call your local authorized
recycling center to find out more about recycling automotive batteries.
Battery management system
The battery management system (BMS) monitors battery conditions and
takes actions to extend battery life. If excessive battery drain is
detected, the system may temporarily disable certain electrical features
to protect the battery. Those electrical accessories affected include rear
defrost, heated/cooled seats, climate control fan, heated steering wheel,
audio and navigation system. A message may be displayed on the
instrument cluster or center stack display to alert the driver that battery
protection actions are active. See theInformation displaysin the
Instrument ClusterandEntertainment Systemschapters for more
information. These messages are only for notification that an action is
taking place, and do not necessarily indicate that an electrical problem
exists or that the battery requires replacement.
Electrical accessory installation
To ensure proper operation of the BMS, any electrical devices that are
added to the vehicle should not have their ground connection made
directly at the negative battery post. A connection at the negative
battery post can cause inaccurate measurements of the battery condition
and potential incorrect system operation.
Note:Electrical or electronic accessories added to the vehicle by the
dealer or the owner may adversely affect battery performance and
durability and may also affect the performance of other electrical
systems in the vehicle.
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CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Apply a layer of high quality foam cleaner designed for automotive
interiors, such as Motorcraft Carpet and Upholstery Cleaner, to the
dry stained area(s) of the item you are cleaning and let it soak in for
one minute.
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring can set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Note:Follow the same procedure as cleaning leather seats for cleaning
leather instrument panels and leather interior trim surfaces. See
Cleaning Leather Seatsin this chapter.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these
areas.
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Power is supplied to all four wheels through a transfer case or power
transfer unit. Four-wheel drive vehicles allow you to select different drive
modes as necessary. You can find information on transfer case operation
and shifting procedures in theTransmissionchapter. You can find
information on transfer case maintenance in theMaintenancechapter.
You should become thoroughly familiar with this information before you
operate your vehicle.
On some four-wheel drive models, the initial shift from two-wheel drive
to four-wheel drive while the vehicle is moving can cause a momentary
clunk and ratcheting sound. These sounds are normal as the front
drivetrain comes up to speed and are not cause for concern.
How Your Vehicle Differs from Other Vehicles
Sport-utility vehicles, vans and
trucks can differ from some other
vehicles in a few noticeable ways.
Your vehicle may be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody
components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle quicker to respond to steering
inputs than a vehicle with a longer wheelbase.
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Tire Replacement Requirements
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label (affixed to either
the door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver’s seating position), or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels, then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure. If you have questions
regarding tire replacement, contact your authorized dealer as soon as
possible.
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USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index and
speed rating as those originally provided by Ford. Use of any tire
or wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could cause
steering, suspension, axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
The tires on your vehicle (excluding the 265/45ZR20 Sport tire) have
all-weather treads to provide traction in rain and snow. However, in some
climates, you may need to use snow tires and chains. If you need to use
chains, it is recommended that cable chains are used only with steel wheels
(of the same size and specifications) as chains may chip aluminum wheels.
Only certain chains or snow cables have been approved by Ford as safe for
use on your vehicle. You should only install chains or cables that have been
rated as 10 mm or less in dimension as measured on the sidewall of your
tire. Not all S-class snow chains or cables meet these restrictions. Chains of
this size restriction will include a tensioning device. Purchase chains or
cables from a manufacturer that clearly labels body to tire dimension
restrictions. The snow chains or cables must be mounted in pairs on the
front tires only. Do not exceed 30 mph (50 km/h) while using snow chains.
Follow these guidelines when using snow tires and cable chains:
•If possible, avoid fully loading your vehicle.
•Install cable chains only on the front wheels.
•Use cable chains only on vehicles equipped with P245/60R18 tires.
•Do not use tire chains, cables or optional traction devices on vehicles
equipped with P255/50R20, P245/50R20 or 265/45ZR20 tires.
•Drive cautiously. If you hear the cable chains rub or bang against your
vehicle, stop and retighten the cable chains. If this does not work,
remove the cable chains to prevent damage to your vehicle.
•Remove the tire cable chains when they are no longer needed. Do not
use tire cable chains on dry roads.
If you have any questions regarding snow chains or cables, please
contact your authorized dealer.
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CHANGING A ROAD WHEEL
WARNING:The use of tire sealant may damage your tire
pressure monitoring system and should only be used in roadside
emergencies. If you must use a sealant, the Ford Tire Mobility Kit
sealant should be used. The tire pressure monitoring system sensor and
valve stem on the wheel must be replaced by an authorized dealer after
use of the sealant.
WARNING:SeeTire Pressure Monitoring Systemin this
chapter for important information. If the tire pressure monitoring
sensor becomes damaged, it will no longer function.
Note:The tire pressure monitoring system indicator light will illuminate
when the spare tire is in use. To restore the full function of the
monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Have a flat serviced by an authorized dealer in order to prevent damage
to the system sensors. SeeTire Pressure Monitoring Systemearlier in
this chapter. Replace the spare tire with a road tire as soon as possible.
During repairing or replacing of the flat tire, have the authorized dealer
inspect the tire pressure monitoring system sensor for damage.
Dissimilar Spare Tire and Wheel Assembly Information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire and wheel assembly, then it is intended
for temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire and wheel assembly that is
the same size and type as the road tires and wheels that were originally
provided by Ford. If the dissimilar spare tire or wheel is damaged, it
should be replaced rather than repaired.
A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
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