2015 FORD EXPLORER ESP

Cause Action
The surface of the radar in the
grille is dirty or obstructed in
some way.Clean the grille surface in front of
the radar or remove the object
causing the obstruction.
The surface of the radar in the
grille is clean but the message
remains in the display.Wait a short time. It may take
several minutes for the radar to
detect that it is no longer
obstructed.
Heavy rain or snow is interfering
with the radar signals.Do not use the system in these
conditions because it may not
detect any vehicle ahead.
Swirling water, or snow or ice on
the surface of the road may
interfere with the radar signals.Do not use system in these
conditions because it may not
detect any vehicle ahead.
You are in a desert or remote area
with no other vehicles and no
roadside objects.Wait a short time or switch to
normal cruise control.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This can happen, for example, when driving
in sparse rural or desert environments. A false blocked condition will
either self-clear or clear after a key cycle.
Switching to Normal Cruise Control
WARNING:Normal cruise control will not brake due to slower
vehicles. Always be aware of which mode is selected and apply
the brakes when necessary.
You can manually change from adaptive cruise control to normal cruise
control through the information display.
The cruise control indicator light will replace the adaptive
cruise control indicator light if normal cruise control is selected.
The gap setting will not be displayed, the system will not
automatically respond to lead vehicles and automatic braking will not be
activated. The system will default to adaptive cruise control when the
engine is started.
Cruise Control247
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

DRIVER ALERT (IF EQUIPPED)
WARNING:The driver alert system is designed to aid you. It is
not intended to replace your attention and judgment. You are still
responsible to drive with due care and attention.
Note:The system will store the on/off setting in the information display
menu through ignition cycles.
Note:If enabled in the menu, the system will be active above 40 mph
(64 km/h). When below the activation speed the driver alert system
display will inform you that the system is unavailable.
Note:The system works as long as one lane marking can be detected by
the camera.
Note:If the camera is blocked or if the windshield is damaged, the
system may not function.
Note:The system may not be available in poor weather or other low
visibility conditions.
The system automatically monitors your driving behavior using various
inputs including the front camera sensor.
If the system detects that your driving alertness is reduced below a
certain threshold, the system will alert you using a chime and a message
in the cluster display
Switching the System On and Off
You may switch the system on or off through the Information Display.
Refer to theInformation Displayschapter. The system on or off setting
is stored and will use your last setting the next time the vehicle is
started.
System Warnings
Note:The system will not issue warnings below approximately 40 mph
(64 km/h).
The warning system is in two stages. At first the system issues a
temporary warning that you need to take a rest. This message will only
appear for a short time. If the system detects further reduction in driving
alertness, another warning may be issued which will remain in the
information display for a longer time. Press OK on the steering wheel
control to clear the warning.
248Driving Aids
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

LANE KEEPING SYSTEM (IF EQUIPPED)
WARNING:The system is designed to aid the driver. It is not
intended to replace the driver’s attention and judgment. The
driver is still responsible to drive with due care and attention.
The system notifies you to stay in your lane through the steering system
and the instrument cluster display when the front camera detects an
unintentional drift out of your lane is likely to occur. The system
automatically detects and tracks the road lane markings using a camera
that is mounted behind the interior rear view mirror.
Note:The system works above 40 mph (64 km/h).
Note:The system works as long as one lane marking can be detected by
the camera.
Note:If the camera is blocked or if the windshield is damaged, the
system may not function.
Note:When Aid mode is on and the system detects no driver steering
activity for a short period after system activation, the system alerts the
driver to keep their hands on the steering wheel. The system may detect
a light touch or grip on the steering wheel as hands-off driving.
Switching the System On and Off
Press the button located on the turn signal lever to switch the
system on or off.
Note:The system on/off setting is stored until it is manual changed,
unless a MyKey® is detected. If a MyKey® is detected, the system is
defaulted to on and the mode is set to Alert.
Note:If a MyKey® is detected, pressing the button will not affect the
on/off status of the system. Only the Mode and Intensity settings can be
changed when a MyKey® is present.
System Settings
The system has one standard feature setting and one optional setting
menu available. To view or adjust the settings, refer to theInformation
Displayschapter. The last-known selection for each of these settings is
stored by the system. You do not need to readjust your settings each
time you turn on the system.
250Driving Aids
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Switching the Systems Off and On
One or both systems can be switched off temporarily by using the
information display control; refer to theInformation Displaychapter.
When you switch off the Blind Spot Information System, you will not
receive alerts and the information display will display a system off
message. The yellow alert indicator in the outside mirror will also flash
twice. The system switches back on whenever you switch the ignition on.
You can also have one or both systems switched off permanently at an
authorized dealer. Once switched off, the system can only be switched
back on at an authorized dealer.
COLLISION WARNING SYSTEM (IF EQUIPPED)
WARNING:This system is designed to be a supplementary
driving aid. It is not intended to replace the driver’s attention,
and judgment, or the need to apply the brakes. This system does NOT
activate the brakes automatically. Failure to press the brake pedal to
activate the brakes may result in a collision.
WARNING:The collision warning system with brake support
cannot help prevent all collisions. Do not rely on this system to
replace driver judgment and the need to maintain distance and speed.
Note:The system does not detect, warn or respond to potential
collisions with vehicles to the rear or sides of the vehicle.
Note:The collision warning system is active at speeds above
approximately 5 mph (8 km/h).
This system is designed to alert the
driver of certain collision risks. A
radar detects if your vehicle is
rapidly approaching another vehicle
traveling in the same direction as
yours.
Driving Aids259
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

2. To reinstall the cover, insert the
four plastic tabs on top of the cover
into the corresponding slots (B),
and push the cover into the bumper
trim.
3. Hold the cover against the bumper trim and reinstall the two
14-turn
fasteners by turning them clockwise.
Hitches
Do not use a hitch that clamps onto your vehicle’s bumper. Use a
load-carrying hitch.
You must distribute the load in your trailer so that 10–15% of the total
weight of the trailer is on the tongue. Do not to exceed the maximum
tongue load of 500 pounds (227 kilograms) on a Class III receiver.
Weight-Distributing Hitch
WARNING:Do not adjust a weight-distributing hitch to any
position where the rear bumper of the vehicle is higher than it
was before attaching the trailer. Doing so will defeat the function of the
weight-distributing hitch, which may cause unpredictable handling, and
could result in serious personal injury.
When hooking-up a trailer using a weight-distributing hitch, always use
the following procedure:
1. Park your vehicle, without the trailer, on a level surface.
2. Measure the height of the top of your vehicle’s front wheel opening
on the fender. This is H1.
3. Attach the trailer to your vehicle without the weight-distributing bars
connected.
4. Measure the height of the top of your vehicle’s front wheel opening
on the fender a second time. This is H2.
5. Install and adjust the tension in the weight distributing bars so that
the height of the front fender is approximately halfway between H1
and H2.
6. Check that the trailer is level. If not level, adjust the ball height
accordingly and repeat Steps 3–6.
BBBB
Towing277
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
286Roadside Emergencies
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:
(800) 841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
Customer Assistance297
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. In the event your inquiry is unresolved,
communicate your concern with the dealership’s Sales Manager,
Service Manager or Customer Relations Manager. If you require
additional assistance or clarification, please contact the
respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
298Customer Assistance
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)