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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:
With extended use, the flashers may run down your 12–volt battery.
FUEL SHUTOFF
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel
pump shutoff feature that stops the flow of fuel to the engine. Not every
impact will cause a shutoff.
Should your vehicle shut off after a collision, you may restart your
vehicle. For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable fuel pump.
For vehicles equipped with a push button start system:
1. Press theSTART/STOPbutton to switch off the ignition.
2. Press the brake pedal and press theSTART/STOPbutton to start the
vehicle.
3. Remove your foot from the brake pedal and press theSTART/STOP
button to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal
and theSTART/STOPbutton, or switch on the ignition only by pressing
theSTART/STOPbutton without pressing the brake pedal. Both ways
re-enable the fuel system.
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Note:When you try to restart your vehicle after a fuel shutoff, the
vehicle makes sure that various systems are safe to restart. Once your
vehicle determines that the systems are safe, then the vehicle will allow
you to restart.
Note:In the event that your vehicle does not restart after your third
attempt, contact an authorized dealer.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
4
2
1
3
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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CHANGING A FUSE
Fuses
WARNING:Always replace a fuse with one that has the
specified amperage rating. Using a fuse with a higher amperage
rating can cause severe wire damage and could start a fire.
If electrical components in your
vehicle are not working, a fuse may
have blown. Blown fuses are identified
by a broken wire within the fuse.
Check the appropriate fuses before
replacing any electrical components.
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, seeChanging the
Vehicle Batteryin theMaintenancechapter.
15
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The high-current fuses are coded as follows:
Fuse or relay
numberFuse amp
ratingProtected components
1 — Not used
2 — Not used
3 30A** Trailer brake control module
4 30A** Wipers, Front washer
5 50A** Anti-lock brake system pump
6 — Not used
7 30A** Power liftgate
8 20A** Moonroof
9 20A** Power point #2 (console rear)
10 — 3rd row rear seat release relay
11 — Rear window defroster relay
12 — Trailer tow battery charge relay
13 — Starter motor relay
14 — Engine cooling fan #2 high speed
relay
15 — Fuel pump relay
16 — Not used
97
98
77969594
93 92 91 90 89
88
66
4478
56
39
26
18 1617
312 4 5 6 7 8 919 20 21 22 23 2427 28 29 30 3140 41 42 4355
57 58 59 60 61 62 63 64 6579 80 81 82 83 84 85 86 87
67
45
32
10 11 12 1333 34 3546 47 48 49 50 5168 69 70 71 72 74
73 76
75
53
37 36 54
38
25
151452
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Fuse or relay
numberFuse amp
ratingProtected components
17 40A** 110-volt AC power point
18 40A** Front blower motor
19 30A** Starter motor
20 20A** Power point #1, cigar lighter
21 20A** Power point #3 (cargo area)
22 30A** Third row seat module
23 30A** Driver power seat, Memory
module
24 30A** Trailer tow battery charge
25 — Not used
26 40A** Rear window defroster, Heated
mirrors
27 20A** Power point (console)
28 30A** Climate controlled seats
29 40A** Engine cooling fan #1 high speed
power, Engine cooling fan #1 and
#2 low speed primary fuse
30 40A** Engine cooling fan #2 high speed
fuse
31 25A** Engine cooling fan #1 and #2 low
speed secondary fuse
32 — Auxiliary blower motor relay
33 — Engine cooling fan #1 and #2 low
speed relay #2
34 — Blower motor relay
35 — Engine cooling fan #1 high speed
relay, Engine cooling fan #1 and
#2 low speed relay #1
36 — Not used
37 — Trailer tow right stop/turn lamps
relay
38 — Trailer tow backup relay
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