2015 FORD EXPLORER pairing phone

4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s user guide and visit the
website.
Making Calls
Press the voice button on your steering wheel controls. When
prompted, say, “Call ” or say “Dial”, then the desired
number.
To end the call or exit phone mode, press and hold this phone
button on your steering wheel controls.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it is available.
Accept the call by pressingAccepton the touchscreen or by
pressing this phone button on your steering wheel controls.
Reject the call by pressingRejecton the touchscreen or by
pressing and holding this phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
Phone
Touch this button to access the on-screen numerical pad to enter a
number and place a call. During an active call, you can also choose to:
•Mute the call
•Put it on hold
•Turn on privacy (returns the call to your cellular phone)
•Join two calls
•End the call.
Quick Dial
Set up favorite contacts from your phonebook or history folder.
MyFord Touch® (If Equipped)501
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

INFORMATION
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Under the Information menu, you can access features, such as:
A. SYNC Services
B. Sirius Travel Link
C. Alerts
D. Calendar
E. SYNC Applications.
SYNC Services (If Equipped, United States Only)
Note:SYNC Services varies by trim level and model year and may
require a subscription. Traffic alerts and turn-by-turn directions available
in select markets. Message and data rates may apply. Ford Motor
Company reserves the right to change or discontinue this product service
at any time without prior notification or incurring any future obligation.
Note:SYNC Services requires activation before use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeePhone
earlier in this chapter for pairing instructions.
A
B
C
D
E
506MyFord Touch® (If Equipped)
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Vehicle Health Report and SYNC Services (Traffic, Directions and
Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
548MyFord Touch® (If Equipped)
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

911 Assist™ ......................436, 513
A
ABS (see Brakes) .....................220
Accessing and using your USB
port ............................................493
Accessing call history/phone
book during active call .............425
Accessing your calendar ..........513
Accessing your media menu
features ......................................448
Accessing your phone menu
features ......................................427
Accessory delay ........................108
Active call menu options .........425
Active Park Assist .....................230
Adaptive Cruise Control ...........240
Adding (pairing) a phone ........500
Advanced menu options ...434, 454
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................434
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................61
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......331–332, 391
Air conditioning ........................144
manual heating and air
conditioning system ...............144
Air filter .....................................332Air filter, cabin ..........................153
All Wheel Drive (AWD),
driving off road .........................212
Ambient mood/lighting .............520
Ambulance packages ..................16
AM/FM .......................................480
Antifreeze
(see Engine coolant) ................316
Anti-lock brake system
(see Brakes) ..............................220
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
AppLink™ .................................444
Audio system
Single CD ................401, 406–407
Audio system
(see Radio) ................401, 406–407
Automatic transmission ............205
fluid, adding ............................322
fluid, checking ........................322
fluid, refill capacities ..............386
fluid, specification ..................386
Selectshift (SST) ....................208
Auxiliary Input Jack .................489
Auxiliary input jack (Line in) ..414
Auxiliary powerpoint ................182
A/V inputs ..........................416, 497
Axle
lubricant specifications ..........386
refill capacities ........................386
B
Battery .......................................327
acid, treating emergencies .....327
jumping a disabled battery ....289
588Index
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Lug nuts ....................................382
M
Making and receiving calls .......501
MAP DVD - Loading and
Unloading ..................................501
Map icons ..................................540
Map mode ..................................539
Map preferences .......................537
Map updates ..............................542
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................453
Message center .........................123
warning messages ...........127, 133
Mirrors ...............................109, 112
fold away .................................109
programmable memory ............65
side view mirrors (power) .....109
Moon roof ..................................113
Motorcraft® parts .............341, 391
MyFord Touch™ system ..........466
MyKey ..........................................69
N
Navigation features ...................533
Navigation voice commands ....543
Notifications ..............................513
P
Pairing other phones ........423, 500
Pairing your phone ...................500
Pairing your phone for
the first time .....................422, 500Parental MyKey programming ...69
Park Assist ................................230
Parking brake ............................220
Parts
(see Motorcraft® parts) ..........391
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................433
Phone redial ..............................427
Phone settings ..................504, 526
Phone voice commands ............505
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................451
POI categories ...........................535
Point of Interest (POI) .............535
Power distribution box
(see Fuses) ...............................300
Power door locks ........................73
Power liftgate ..............................79
Power mirrors ...........................109
Powerpoint ................................182
Power steering ..........................262
fluid, checking and adding ....326
Power Windows .........................107
Privacy information ..........419, 472
Push button start system .........188
Putting a call on/off hold .........425
Q
Quick touch buttons .................541
592Index
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)