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Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
MyFord Touch® (If Equipped)515
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USA(fus)
Page 517 of 564

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
516MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)
Page 541 of 564

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
540Scheduled Maintenance
2015 Expedition(exd)
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USA(fus)
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering (if equipped) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance541
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USA(fus)
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B
Battery .......................................300
acid, treating emergencies .....300
jumping a disabled battery ....271
maintenance-free ....................300
replacement, specifications ...360
servicing ..................................300
Blind Spot Information
System .......................................230
Booster seats ...............................30
Brakes ........................................212
anti-lock ...................................212
anti-lock brake system (ABS)
warning light ...........................212
brake warning light ................212
fluid, checking and adding ....299
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................213
shift interlock ..................199–200
trailer ...............................254–255
C
Capacities for refilling fluids ....356
Cargo management system ......244
CD ......................................370, 375
CD player ..........................368, 460
CD voice commands .................461
Cell phone use ............................16
Changing a tire .........................347
Changing the air filter ..............304
Child safety seats
automatic locking mode
(retractor) .................................38
LATCH .......................................23Child safety seats -
booster seats ...............................30
Cleaning the touchscreen ........440
Cleaning your vehicle ...............313
engine compartment ..............315
instrument panel ....................318
interior .....................................317
plastic parts ............................314
washing ....................................313
waxing .....................................315
wheels ......................................320
wiper blades ............................316
Climate control
(see Air conditioning or
Heating) .............................136, 138
Climate voice commands .........500
Clock ..................................370, 486
Console
overhead ..........................101, 176
Controls
power seat ...............................153
Coolant ......................................294
checking and adding ..............294
refill capacities ........................356
specifications ..........................356
Cross Traffic Alert ....................230
Cruise control ...........................228
Customer Assistance ................268
Ford Extended Service
Plan ..........................................365
Getting roadside assistance ...268
Getting the service you
need .........................................274
Ordering additional owner’s
literature .................................280
Utilizing the
Mediation/Arbitration
Program ...................................278
Index557
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)