2015 FORD EXPEDITION phone

Phone Settings
Press the Settings icon >Settings>Phone,then select from
the following:
Phone
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
BluetoothTurn Bluetooth on and off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring inside your vehicle. With this
feature turned on, text message notifications
are also suppressed and do not ring inside
your vehicle.
911 AssistTurn on or turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
Phone RingerSelect the type of notification for phone calls
- ring tone, beep, text to speech, or have it be
silent.
Text Message
NotificationSelect the type of notification for text
messages - alert tone, beep, text to speech, or
have it be silent.
Internet Data
ConnectionIf compatible with your phone, you can adjust
your internet data connection. Select to make
your connection profile with the personal area
network or to turn off your connection. You
can also choose to adjust your settings or
have the system always connect, never
connect when roaming or query on connect.
Press?for more information.
Manage PhonebookAccess features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming WarningHave the system alert you when in Roaming
mode.
494MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Wireless & Internet
Your system has a Wi-Fi feature that creates a wireless network within
your vehicle, thereby allowing other devices (such as personal computers
or phones) in your vehicle to speak to each other, share files or play
games. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if you have a USB mobile broadband connection
inside your vehicle, your phone supports personal area networking and if
you park outside a wireless hotspot.
Press the Settings icon >Settings>Wireless & Internet,
then select from the following:
Wireless & Internet
Wi-Fi Settings Wi-Fi Network (Client) Modeturns the
Wi-Fi feature on and off in your vehicle. Make
sure you turn it on for connectivity purposes.
Choose a Wireless Networkallows you to
use a previously stored wireless network. You
can categorize by alphabetical listing, priority
and signal strength. You can also choose to
search for a network, connect to a network,
disconnect from a network, receive more
information, prioritize a network or delete a
network.
Gateway (Access Point) Modemakes
SYNC an access point for a phone or a
computer when turned on. This forms the
local area network within your vehicle for
things, such as game playing, file transfer and
internet browsing. Press?for more
information.
Gateway (Access Point) Settingsallows
you to view and change settings for using
SYNC as the internet gateway.
Gateway (Access Point) Device List
allows you to view recent connections to your
Wi-Fi system.
MyFord Touch® (If Equipped)495
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Wireless & Internet
USB Mobile
BroadbandInstead of using Wi-Fi, your system can also
use a USB mobile broadband connection to
access the internet. (You must turn on your
mobile broadband device on your personal
computer before connecting it to the system.)
This screen allows you to set up what is your
typical area for your USB mobile broadband
connection. (USB mobile broadband settings
may not display if the device is already on.)
You can select the following: Country, Carrier,
Phone Number, User Name and Password.
Bluetooth SettingsShows you the currently paired devices as
well as giving you your typical Bluetooth
options to connect, disconnect, set as favorite,
delete and add device. Bluetooth is a
registered trademark of the Bluetooth SIG.
Prioritize
Connection MethodsChoose your connection methods and change
them as needed. You can select to Change
Order and have the system either always
attempt to connect using a USB mobile
broadband or using Wi-Fi.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
496MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Help
Press the Settings icon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your
vehicle is equipped with navigation. If your
vehicle is not equipped with navigation, nothing
displays.
System InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number
(ESN).
Gracenote Database Information and Library
version.
Software LicensesView the licenses for any software and
applications installed on your system.
Driving RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature. See
911 Assistin theSYNC applications and
servicessection.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an
emergency. SelectEditto access your
phonebook and then select the desired contacts.
The numbers then appear as options on this
screen for the ICE 1 and ICE 2 buttons. The
ICE contacts you select appear at the end of the
911 Assist call process.
Voice Command ListView categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
MyFord Touch® (If Equipped)497
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

To expand these listings, press the+in front of the point of interest
listing.
When programming a point of interest destination, the system allows you
to sort the resulting lists alphabetically, by distance or by cityseekr
listings (if available).
Pressing theSearch Areasbutton allows you to search for points of
interest nearby, near a city or state or near a destination, if a route is
active.
Pressing theSearch By Namebutton allows you to directly enter the
point of interest name into the system by using the keyboard.
cityseekr (If Available)
Note:cityseekr point of interest information is limited to approximately
912 cities (881 in the United States, 20 in Canada and 11 in Mexico).
cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of
interest, the location and information
appear, such as address and phone
number. If cityseekr lists the point of
interest, more information is available, such as a brief description, hotel
check-in and checkout times or restaurant hours.
PressMore Informationfor a longer review, a list of services and
facilities, the average room or meal price as well as the website link.
This screen displays either a facility photo (if available) or point of
interest icons, such as:
Hotel
Coffeehouse
504MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

“NAVIGATION”
“Zoom state”
“Zoom street”
“Zoom to ”
“Help”
*If you have said, “Destination”, you may say any of the commands in the
Destination chart.
One-shot Destination Street Address
When you say either “Navigation destination street address” or
“Destination street address”, the system asks you to say the full address.
The system displays an example on-screen. You can then speak the
address naturally, such as “One two three four Main Street, Anytown”.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
There is
excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
MyFord Touch® (If Equipped)513
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Phone issues
Issue Possible
cause(s)Possible solution(s)
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the SYNCmyphone
feature available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•Remove any pictures or
special ring tones associated
with the missing contact.
514MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
MyFord Touch® (If Equipped)515
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)