2015 FORD ESCAPE radio

Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E". MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be performed if the
function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system reset to complete. You may then resume using the SYNC system.
395
Escape (TM2), enUSA, First Printing MyFord Touch
™ (If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
397
Escape (TM2), enUSA, First Printing Accessories

WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation. WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
417
Escape (TM2), enUSA, First Printing Appendices

4
4WD
See: Four-Wheel Drive...................................... 142
A
A/C See: Climate Control......................................... 103
About This Manual...........................................7
ABS See: Brakes............................................................ 147
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 147
Accessories....................................................396 Exterior Style....................................................... 396
Interior Style........................................................ 396
Lifestyle................................................................. 396
Peace of Mind..................................................... 396
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
.........................................154
Automatic Steering into Parking
Space................................................................. 155
Deactivating the Park Assist Feature..........156
Troubleshooting the System.......................... 157
Using Active Park Assist................................... 154
Adjusting the Headlamps
.........................222
Horizontal Aim Adjustment........................... 224
Vertical Aim Adjustment................................. 222
Adjusting the Steering Wheel...................69
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 103
Alarm See: Anti-Theft Alarm........................................ 68
Ambient Lighting.............................................77
Anti-Theft Alarm
...........................................68
Arming the Alarm................................................ 68
Disarming the Alarm........................................... 68
Appendices....................................................398
At a Glance........................................................14 Front Exterior Overview...................................... 14
Instrument Panel Overview.............................. 16
Rear Exterior Overview........................................ 17
Vehicle Interior Overview.................................... 15Audible Warnings and Indicators.............88
Automatic Transmission Warning
Chime.................................................................. 89
Engine On Warning Chime............................... 88
Headlamps On Warning Chime..................... 89
Key in Ignition Warning Chime........................ 88
Keyless Warning Alert ....................................... 88
Parking Brake On Warning Chime.................89
Audio Control
..................................................69
Audio Input Jack..........................................289
Audio System.................................................272
General Information.......................................... 272
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio..............................277
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................275
Audio Unit - Vehicles With: AM/FM/ CD....................................................................273
Audio Unit - Vehicles With: Premium AM/FM/CD
..................................................279
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................281
Menu Structure................................................... 282
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................104 Temperature Control........................................ 105
Automatic Transmission
............................139
Brake-Shift Interlock......................................... 140
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 141
SelectShift Automatic® Transmission................................................... 139
Understanding the Positions of Your Automatic Transmission............................. 139
Automatic Transmission Fluid Check.............................................................219
Autowipers.........................................................71
Auxiliary Power Points
................................122
110 Volt AC Power Point.................................... 122
12 Volt DC Power Point...................................... 122
Locations................................................................ 122
437
Escape (TM2), enUSA, First Printing Index

Daytime Running Lamps.............................76
Type 1 - Conventional
(Non-Configurable)........................................ 76
Type 2 - Configurable.......................................... 76
Digital Radio..................................................284
HD Radio Reception and Station
Troubleshooting............................................ 285
Direction Indicators
........................................77
Driver and Passenger Airbags...................40
Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driver Knee Airbag
.........................................44
Driving Aids.....................................................162
Driving Hints...................................................186
Driving Through Water................................187
DRL See: Daytime Running Lamps......................... 76
E
Eco Mode
........................................................166
Resetting Eco Mode.......................................... 166
Type 1...................................................................... 166
Type 2 and 3......................................................... 166
Economical Driving
......................................186
Emission Control System..........................136 On-Board Diagnostics (OBD-II).................... 137
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 137
End User License Agreement
.................398
SYNC End User License Agreement
(EULA)............................................................. 398
Engine Block Heater....................................129 Using the Engine Block Heater...................... 130
Engine Coolant Check
................................216
Adding Engine Coolant..................................... 217
Checking the Engine Coolant......................... 216
Recycled Engine Coolant................................. 217
Severe Climates................................................... 217
What You Should Know About Fail-Safe Cooling............................................................... 218
Engine Immobilizer See: Passive Anti-Theft System..................... 67
Engine Oil Check
...........................................215
Adding Engine Oil............................................... 215
Engine Oil Dipstick - 1.6L EcoBoost™..................................................215 Engine Oil Dipstick - 2.0L EcoBoost™/
2.5L..................................................................215
Engine Specifications
................................264
Drivebelt Routing............................................... 264
Entertainment...............................................347 A/V Inputs............................................................ 363
AM/FM Radio...................................................... 349
Bluetooth Audio................................................. 362
Browsing Device Content................................ 347
CD........................................................................\
.... 358
SD Card Slot and USB Port........................... 359
SIRIUS® Satellite Radio (If Activated)........................................................ 354
Supported Media Players, Formats and Metadata Information................................ 362
Essential Towing Checks
............................181
Before Towing a Trailer..................................... 182
Hitches..................................................................... 181
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 183
Safety Chains........................................................ 181
Trailer Brakes......................................................... 181
Trailer Lamps........................................................ 182
When Towing a Trailer...................................... 182
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Blind Spot Monitor............................................... 82
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Memory Mirrors...................................................... 81
Power Exterior Mirrors........................................ 80
F
Fastening the Safety Belts..........................32 How to Extract Safety Belts in the Rear
Outboard Positions........................................ 34
Safety Belt Extension Assembly.................... 34
Safety Belt Locking Modes............................... 33
Using Safety Belts During Pregnancy...........32
Floor Mats........................................................187
439
Escape (TM2), enUSA, First Printing Index

Fog Lamps - Front
See: Front Fog Lamps......................................... 77
Ford Credit..........................................................11
(U.S. Only)................................................................. 11
Four-Wheel Drive
..........................................142
Principle of Operation....................................... 142
Front Fog Lamps.............................................77
Front Passenger Sensing System.............41
Fuel and Refueling
........................................131
Fuel Consumption........................................135
Calculating Fuel Economy.............................. 136
Filling the Tank..................................................... 135
Fuel Filter
.........................................................219
Fuel Quality.....................................................132
Choosing the Right Fuel................................... 132
Octane Recommendations............................ 132
Fuel Shutoff
...................................................190
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........206
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............118
Gauges...............................................................84 Engine Coolant Temperature Gauge............85
Fuel Gauge.............................................................. 85
Information Display............................................. 84
General Information on Radio Frequencies...................................................48
Intelligent Access................................................. 48
General Maintenance Information.......420 Multi-Point Inspection..................................... 422
Owner Checks and Services........................... 421
Protecting Your Investment.......................... 420
Why Maintain Your Vehicle?......................... 420
Why Maintain Your Vehicle at Your Dealership?..................................................... 420
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake............................................. 148
Hazard Warning Flashers..........................190
Headlamp Exit Delay....................................76
Head Restraints
...............................................111
Adjusting the Head Restraint.......................... 112
Heated Seats
...................................................117
Heated Windows and Mirrors..................109 Heated Exterior Mirror...................................... 109
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 103
Hill Start Assist..............................................148 Using Hill Start Assist....................................... 148
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 109
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................ 108
Vehicle Stationary for Extended Periods during Extreme High Ambient
Temperatures................................................. 108
Hints on Driving With Anti-Lock Brakes.............................................................147
Hood Lock See: Opening and Closing the Hood...........210
I
Ignition Switch
...............................................125
In California (U.S. Only).............................195
Information Display Control.......................70
Information Displays
....................................90
General Information........................................... 90
440
Escape (TM2), enUSA, First Printing Index

Safety Belts.......................................................31
Principle of Operation.......................................... 31
Safety Belt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 35
Safety Canopy ™
............................................44
Safety Precautions........................................131
Satellite Radio..............................................286
Satellite Radio Electronic Serial Number
(ESN)................................................................. 287
Satellite Radio Reception Factors...............287
SIRIUS® Satellite Radio Service.................. 287
Troubleshooting................................................. 288
Scheduled Maintenance Record...........429
Scheduled Maintenance
..........................420
Seats....................................................................111
Security..............................................................67
Settings............................................................337 Clock....................................................................... 338
Display................................................................... 338
Settings................................................................. 340
Sound..................................................................... 339
Vehicle................................................................... 339
Side Airbags
.....................................................43
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 254
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................426
Exceptions............................................................ 427
Speed Control See: Cruise Control............................................. 161
Stability Control
............................................150
Principle of Operation...................................... 150
Starter Switch See: Ignition Switch........................................... 125Starting a Gasoline Engine
.......................126
Automatic Engine Shutdown......................... 127
Failure to Start...................................................... 127
Guarding Against Exhaust Fumes................129
Important Ventilating Information...............129
Stopping the Engine When Your Vehicle is Moving............................................................... 128
Stopping the Engine When Your Vehicle is Stationary......................................................... 128
Vehicles with an Ignition Key.......................... 126
Vehicles with Keyless Start............................. 126
Starting and Stopping the Engine
..........125
General Information.......................................... 125
Steering............................................................166 Electric Power Steering.................................... 166
Steering Wheel
...............................................69
Storage Compartments.............................124
Sunroof See: Moonroof....................................................... 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System
.........39
Principle of Operation........................................ 39
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................306
911 Assist.............................................................. 306
SYNC AppLink...................................................... 312
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only)................................................... 309
Vehicle Health Report..................................... 308
SYNC™.............................................................291 General Information.......................................... 291
SYNC™ Troubleshooting
...........................321
T
Tailgate See: Manual Liftgate........................................... 62
See: Power Liftgate............................................. 63
Technical Specifications See: Capacities and Specifications............264
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
444
Escape (TM2), enUSA, First Printing Index