Make sure to check that the thumbwheels
are tight each time you add or remove load
from the roof rack, and periodically while
traveling. Make sure that the load is secure
before traveling.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle
’s weight
ratings, with or without a trailer,
from the vehicle ’s Tire Label or
Safety Compliance Certification
Label:
Base Curb Weight - is the weight
of the vehicle including a full tank
of fuel and all standard
equipment. It does not include
passengers, cargo, or optional
equipment.
Vehicle Curb Weight -
is the
weight of your new vehicle when
you picked it up from your
authorized dealer plus any
aftermarket equipment. Payload -
is the combined weight
of cargo and passengers that the
vehicle is carrying. The maximum
payload for your vehicle can be
found on the Tire Label on the
B-Pillar or the edge of the driver
door (vehicles exported outside
the US and Canada may not have
a Tire Label). Look for
“THE
COMBINED WEIGHT OF
OCCUPANTS AND CARGO
SHOULD NEVER EXCEED XXX kg OR XXX lb.
” for maximum
payload. The payload listed on the
Tire Label is the maximum
payload for the vehicle as built by
the assembly plant. If you install
any aftermarket or
authorized-dealer installed
equipment on the vehicle, you
must subtract the weight of the
equipment from the payload listed
on the Tire Label in order to
determine the new payload.
170
Escape (TM2), enUSA, First Printing Load CarryingE143816PAYLOAD
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
196
Escape (TM2), enUSA, First Printing Customer Assistance
Protected components
Fuse amp rating
Fuse or relay number
Cigar lighter.
20A
F61
Power point.
Rain sensor module.
5A
F62
Auto-dimming mirror.
Not used (spare).
10A
F63
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock.
20A
F66
SYNC.
7.5A
F67
Multifunction display.
Global positioning system module.
Not used.
—
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Heating control head (manual air condi-
tioner).
7.5A
F71
Dual electronic automatic temperature
control.
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
High beam headlamp supply.
15A
F74
Fog lamp.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch.
5A
F78
Start button.
Radio.
15A
F79
Navigation DVD player.
Touch screen.
Hazard light switch.
Door lock switch.
Moonroof supply.
20A
F80
205
Escape (TM2), enUSA, First Printing Fuses
•
Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax. •
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
232
Escape (TM2), enUSA, First Printing Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact an authorized dealer or visit our
online store at www.Accessories.Ford.com
(United States only).
Ford Custom Accessories are available for
your vehicle through an authorized Ford
dealer. Ford Motor Company will repair or
replace any properly authorized
dealer-installed Ford Genuine Accessory
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories.
Ford Motor Company will warrant your
Ford Genuine Accessory through the
warranty that provides the greatest
benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Custom graphics*.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*.
Lifestyle
• Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector. •
Cargo net*.
• Cargo shade.
• Portable rear seat entertainment*.
• Soft cargo organizers.
• Roof racks and carriers*.
• Recovery hook (towing eye).
• Trailer towing accessories.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Bumper mounted warning sensors*.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
396
Escape (TM2), enUSA, First Printing Accessories
Information....................................................370
911 Assist............................................................... 376
Alerts....................................................................... 376
Calendar................................................................ 376
Sirius Travel Link................................................. 373
SYNC Services (If Equipped, United States Only)................................................................... 371
Vehicle Health Report (If Equipped, United States Only).................................................... 378
Information Messages.................................93
Airbag....................................................................... 94
Alarm........................................................................\
94
Automatic Engine Shutdown.......................... 94
Battery and Charging System......................... 95
Blind Spot Information and Cross Traffic Alert System..................................................... 95
Doors........................................................................\
96
Engine...................................................................... 96
Hill Start Assist...................................................... 97
Keyless Vehicle...................................................... 97
Lighting.................................................................... 98
Maintenance.......................................................... 98
Message indicator................................................ 93
MyKey....................................................................... 98
Park Aid................................................................... 99
Park Brake............................................................... 99
Power Steering.................................................... 100
Starting System ................................................. 100
Tire Pressure Monitoring System.................. 102
Traction Control.................................................. 102
Transmission and Four-Wheel Drive..........100
Installing Child Seats....................................20 Child Seats.............................................................. 20
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 23
Using Tether Straps............................................. 25
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 75
Vehicles Without Front Fog Lamps...............76
Interior Lamps
..................................................77
Front Interior Lamp ............................................. 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle..........................191
Connecting the Jumper Cables...................... 191
Jump Starting....................................................... 192
Preparing Your Vehicle....................................... 191
Removing the Jumper Cables........................ 192
K
Keyless Entry
....................................................65
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 65
Keyless Starting.............................................125 Ignition Modes..................................................... 126
Keys and Remote Controls
........................48
Principle of Operation........................................ 48
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 74
High Beams............................................................. 74
Lighting...............................................................74
Load Carriers See: Roof Racks and Load Carriers.............169
Load Carrying.................................................168
Load Limit
........................................................170
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 177
Vehicle Loading - with and without a Trailer.................................................................. 170
Locking and Unlocking
.................................58
Activating Intelligent Access ........................... 59
Autolock.................................................................. 60
Battery Saver.......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Mechanical Key..................................................... 59
Opening a Rear Door from Inside................... 59
Power Door Locks................................................ 58
Remote Control.................................................... 58
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 60
Smart Unlocks For Intelligent Access Keys ........................................................................\
....... 60
Locks...................................................................58
441
Escape (TM2), enUSA, First Printing Index
Luggage Covers.............................................168
Lug Nuts See: Changing a Road Wheel....................... 258
M
Maintenance..................................................210 General Information.......................................... 210
Manual Climate Control
............................103
Manual Liftgate...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
Manual Seats
..................................................113
Adjusting the Height of the Driver
Seat...................................................................... 113
Moving the Seat Backward and Forward.............................................................. 113
Recline Adjustment............................................ 114
Media Hub......................................................290
Memory Function
...........................................115
Saving a PreSet Position.................................. 116
Message Center See: Information Displays................................ 90
Mirrors See: Heated Windows and Mirrors..............109
See: Windows and Mirrors................................ 79
Mobile Communications Equipment
.......12
Moonroof...........................................................83 Bounce-Back......................................................... 83
Opening and Closing the Moonroof..............83
Opening and Closing the Sunscreen............83
Venting the Moonroof........................................ 83
Motorcraft Parts
...........................................265
MyFord Touch ™...........................................330
General Information......................................... 330
MyFord Touch ™ Troubleshooting
........390
MyKey Troubleshooting...............................56
MyKey ™
.............................................................53
Principle of Operation......................................... 53N
Navigation......................................................382
cityseekr................................................................ 383
Map Mode............................................................ 385
Navigation Map Updates............................... 388
Navigation Voice Commands....................... 388
Point of Interest (POI) Categories..............383
Quick-touch Buttons........................................ 387
Setting a Destination....................................... 382
Setting Your Navigation Preferences.........384
Normal Scheduled Maintenance
..........423
Intelligent Oil-Life Monitor®.......................... 423
Normal Maintenance Intervals..................... 424
O
Oil Check See: Engine Oil Check....................................... 215
Opening and Closing the Hood
...............210
Closing the Hood.................................................. 211
Opening the Hood.............................................. 210
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console........................................124
P
Parking Aid......................................................152 Front Sensing System....................................... 153
Rear Sensing System.........................................152
Parking Aids
....................................................152
Parking Brake.................................................148
Passive Anti-Theft System
.........................67
SecuriLock®........................................................... 67
PATS See: Passive Anti-Theft System..................... 67
Perchlorate.........................................................11
Personal Safety System ™
..........................38
How Does the Personal Safety System
Work?.................................................................. 38
442
Escape (TM2), enUSA, First Printing Index
Phone...............................................................364
Making Calls........................................................ 366
Pairing Subsequent Phones.......................... 366
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 368
Phone Voice Commands............................... 369
Receiving Calls................................................... 366
Text Messaging................................................... 367
Post-Crash Alert System...........................193
Power Door Locks See: Locking and Unlocking............................. 58
Power Liftgate
.................................................63
Obstacle Detection............................................. 65
Opening and Closing the Liftgate.................. 63
Setting the Liftgate Open Height................... 65
Power Seats
.....................................................114
Power Lumbar...................................................... 115
Power Steering Fluid Check......................219
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
R
Rear Seat Armrest
.........................................117
Rear Seats........................................................116 Folding the Seatback......................................... 116
Recline Adjustment............................................ 116
Unfolding the Seatback.................................... 116
Rear Under Floor Storage.........................168 Adjustable Load Floor...................................... 168
Cargo Management System.......................... 168
Rear View Camera
.......................................158
Using the Rear View Camera System.........158
Rear View Camera See: Rear View Camera.................................... 158
Rear Window Wiper and Washers
...........73
Rear Window Washer......................................... 73
Rear Window Wiper............................................. 73
Recommended Towing Weights.............179
Refueling..........................................................134 Easy Fuel ™ Capless Fuel System................134 Remote Control
..............................................49
Car Finder................................................................ 50
Integrated Keyhead Transmitters .................49
Intelligent Access Key........................................ 49
Remote Start ......................................................... 51
Replacing the Battery......................................... 49
Sounding a Panic Alarm..................................... 51
Remote Start.................................................109 Automatic Settings............................................. 110
Heated and Cooled Devices............................ 110
Last Settings......................................................... 110
Removing a Headlamp
..............................224
Repairing Minor Paint Damage...............235
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................52
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance
..................................189
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 189
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 189
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 189
Vehicles Sold in the United States: Using Roadside Assistance.................................... 189
Roadside Emergencies
..............................189
Roof Racks and Load Carriers.................169 Adjusting the Crossbar..................................... 169
Running-In See: Breaking-In.................................................. 186
Running Out of Fuel.....................................132 Refilling With a Portable Fuel
Container.......................................................... 133
S
Safety Belt Height Adjustment.................35
Safety Belt Minder.........................................36 Belt-Minder™........................................................ 36
443
Escape (TM2), enUSA, First Printing Index