2015 FORD ESCAPE phone

Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E". MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be performed if the
function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system reset to complete. You may then resume using the SYNC system.
395
Escape (TM2), enUSA, First Printing MyFord Touch
™ (If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
397
Escape (TM2), enUSA, First Printing Accessories

Agreement), and thus your use of the
Telenav Software is also subject to such
terms. You agree to comply with the
following additional terms and conditions,
which are applicable to Telenav
’s third
party vendor licensors:
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conditions which are agreed to by you, on
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its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
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from Instituto Nacional de Estadística y
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You agree to use this Data together with
the Telenav Software solely for the internal
business and personal purposes for which
you were licensed, and not for service
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not use this Data (a) with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning.
The Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
408
Escape (TM2), enUSA, First Printing Appendices

Phone...............................................................364
Making Calls........................................................ 366
Pairing Subsequent Phones.......................... 366
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 368
Phone Voice Commands............................... 369
Receiving Calls................................................... 366
Text Messaging................................................... 367
Post-Crash Alert System...........................193
Power Door Locks See: Locking and Unlocking............................. 58
Power Liftgate
.................................................63
Obstacle Detection............................................. 65
Opening and Closing the Liftgate.................. 63
Setting the Liftgate Open Height................... 65
Power Seats
.....................................................114
Power Lumbar...................................................... 115
Power Steering Fluid Check......................219
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
R
Rear Seat Armrest
.........................................117
Rear Seats........................................................116 Folding the Seatback......................................... 116
Recline Adjustment............................................ 116
Unfolding the Seatback.................................... 116
Rear Under Floor Storage.........................168 Adjustable Load Floor...................................... 168
Cargo Management System.......................... 168
Rear View Camera
.......................................158
Using the Rear View Camera System.........158
Rear View Camera See: Rear View Camera.................................... 158
Rear Window Wiper and Washers
...........73
Rear Window Washer......................................... 73
Rear Window Wiper............................................. 73
Recommended Towing Weights.............179
Refueling..........................................................134 Easy Fuel ™ Capless Fuel System................134 Remote Control
..............................................49
Car Finder................................................................ 50
Integrated Keyhead Transmitters .................49
Intelligent Access Key........................................ 49
Remote Start ......................................................... 51
Replacing the Battery......................................... 49
Sounding a Panic Alarm..................................... 51
Remote Start.................................................109 Automatic Settings............................................. 110
Heated and Cooled Devices............................ 110
Last Settings......................................................... 110
Removing a Headlamp
..............................224
Repairing Minor Paint Damage...............235
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................52
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance
..................................189
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 189
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 189
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 189
Vehicles Sold in the United States: Using Roadside Assistance.................................... 189
Roadside Emergencies
..............................189
Roof Racks and Load Carriers.................169 Adjusting the Crossbar..................................... 169
Running-In See: Breaking-In.................................................. 186
Running Out of Fuel.....................................132 Refilling With a Portable Fuel
Container.......................................................... 133
S
Safety Belt Height Adjustment.................35
Safety Belt Minder.........................................36 Belt-Minder™........................................................ 36
443
Escape (TM2), enUSA, First Printing Index

Tire Care..........................................................240
Glossary of Tire Terminology.......................... 241
Information About Uniform Tire Quality Grading............................................................. 240
Information Contained on the Tire Sidewall............................................................ 242
Temperature A B C............................................. 241
Traction AA A B C.............................................. 240
Treadwear............................................................ 240
Tire Pressure Monitoring System...........255 Changing Tires With a Tire Pressure
Monitoring System....................................... 256
Understanding Your Tire Pressure Monitoring System ...................................... 256
Tires See: Wheels and Tires..................................... 238
Towing a Trailer..............................................178 Load Placement.................................................. 178
Towing Points................................................183
Installing the Recovery Hook......................... 183
Recovery Hook Location.................................. 183
Towing the Vehicle on Four Wheels............184
Towing the Vehicle on Four Wheels...........................................................185
Emergency Towing............................................. 185
Recreational Towing.......................................... 185
Towing...............................................................178
Traction Control
............................................149
Principle of Operation....................................... 149
Trailer Sway Control.....................................179
Transmission Code Designation.............267
Transmission..................................................139
Transmission See: Transmission.............................................. 139
Transporting the Vehicle...........................184
Trip Computer.................................................92 All Value................................................................... 93
Average Fuel.......................................................... 93
Digital Speedo....................................................... 93
Distance to E.......................................................... 93
Instantaneous Fuel............................................. 93
Resetting the Trip Computer........................... 92
Trip Odometer....................................................... 93
Trip Timer................................................................ 93U
Under Hood Overview - 1.6L
EcoBoost™..................................................212
Under Hood Overview - 2.0L EcoBoost™..................................................213
Under Hood Overview - 2.5L....................214
Universal Garage Door Opener
................118
HomeLink Wireless Control System............118
USB Port
.........................................................289
Using Cruise Control.....................................161 Switching Cruise Control Off........................... 161
Switching Cruise Control On........................... 161
Using Four-Wheel Drive.............................142 Driving in Special Conditions With
Four-Wheel Drive........................................... 142
Using MyKey With Remote Start Systems
..........................................................56
Using Snow Chains.....................................254
Using Stability Control.................................151 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................... 151
Using SYNC™ With Your Media Player..............................................................313
Accessing Your Play Menu............................... 317
Connecting Your Digital Media Player to the USB Port............................................................ 313
Media Menu Features....................................... 316
Media Voice Commands.................................. 314
System Settings.................................................. 319
What's Playing?.................................................. 314
Using SYNC™ With Your Phone............295 Accessing Features through the Phone
Menu................................................................. 299
Accessing Your Phone Settings................... 302
Making Calls........................................................ 298
Pairing a Phone for the First Time..............296
Pairing Subsequent Phones.......................... 296
Phone Options during an Active Call.........298
Phone Voice Commands................................ 296
Receiving Calls................................................... 298
System Settings................................................. 303
Text Messaging.................................................... 301
445
Escape (TM2), enUSA, First Printing Index