DRIVER ALERT (If Equipped)
PRINCIPLE OF OPERATION WARNING
The driver alert system is designed
to aid you. It is not intended to
replace your attention and judgment.
You are still responsible to drive with due
care and attention. Note:
The system will store the on or off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system
will be active at speeds above
40 mph
(64 km/h). When below the activation
speed, the information display will inform
the driver that the system is unavailable.
Note: The system works as long as one lane
marking can be detected by the camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system may not be available in
poor weather or other low visibility
conditions.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the cluster
display.
USING DRIVER ALERT
Switching the system on and off
Switch the system on or off using the
information display. See
General
Information (page 100). When activated, the system will monitor
your alertness level based upon your
driving behavior in relation to the lane
markings, and other factors.
System Warnings
Note:
The system will not issue warnings
below approximately
40 mph (64 km/h).
The warning system has two stages. At
first, the system issues a temporary
warning that you need to take a rest. This
message will only appear for a short time.
If the system detects further reduction in
driving alertness, it may issue another
warning that will remain in the information
display for a longer time. You can press OK
on the steering wheel control to clear the
warning.
System Display
When active the system will run
automatically in the background and only
issue a warning if required. You can view
the status at any time using the
information display.
See General
Information (page 100).
The alertness level is shown by six steps
in a colored bar. The current assessment of your alertness
is within a typical range.
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The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note:
If you have recently received a
warning; you should consider resting, even
if the current assessment is within the
typical range.
Note: If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately 40 mph
(64 km/h), the alertness level will change
to grey for a short time and the information
display will inform you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM
(If
Equipped) WARNINGS
The system does not relieve you of
your responsibility to drive with due
care and attention. WARNINGS
At all times you are responsible for
controlling your vehicle, supervising
the system and intervening if
required. If the sensor becomes blocked the
system may not function.
In cold and severe weather
conditions the system may not
function. Rain, snow, spray can all
limit sensor performance. Large contrasts in lighting can limit
sensor performance.
The system will not operate if the
sensor cannot track the road lane
markings.
The vehicle should be taken to an
authorized dealer for inspection if
damage occurs in the immediate
area surrounding the sensor. Note:
The system works above
40 mph
(64 km/h).
Note: The system works as long as the
camera can detect one lane marking.
Note: The system may not function if the
camera is blocked or there is damage to the
windshield.
Note: When Aid mode is on and the system
detects no steering activity for a short
period, the system will alert you to put your
hands on the steering wheel. The system
may detect a light grip or touch on the
steering wheel as hands off driving.
The system notifies you to stay in your lane
through the steering system and the
instrument cluster display when the front
camera detects an unintentional drift out
of your lane is likely to occur. The system
automatically detects and tracks the road
lane markings using a camera mounted
behind the interior rear view mirror.
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WARNINGS
The Pre-Collision Assist system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace your judgment and the
need to maintain correct distance and
speed. Note:
The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Note: The Pre-Collision Assist system is
active at speeds above approximately 5
mph (8 km/h). The system alerts you of certain collision
risks. The system's sensor detects your
vehicle's rapid approach to other vehicles
traveling in the same direction as your
vehicle.
When your vehicle rapidly approaches
another vehicle, a red warning light flashes
and a tone sounds. The brake support system assists you in
reducing any collision speed by
pre-charging the brakes. If the risk of
collision continues to increases after the
audio-visual warning, the brake support
prepares the brake system for rapid
braking. The system does not
automatically activate the brakes, but if
the brake pedal is pressed even lightly, the
brakes apply full stopping power.
Using the Pre-Collision Assist System WARNING
The Pre-Collision Assist system
’s
brake support reduces collision
speed only if you brake your vehicle
before any collision. As in any typical
braking situation, you must press your
brake pedal. You can use your information display
control to adjust the warning system's
sensitivity to any one of three possible
settings. See General Information (page
100).
Note: When possible, the manufacturer
recommends using the highest sensitivity
setting. If warnings are too frequent, you can
reduce your system's sensitivity. Reduced
sensitivity causes fewer and later system
warnings. See
General Information (page
100).
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Modes:
•
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the
composure demanded from your
vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs. Sport mode is
ideal for use during more spirited
driving.
Adaptive Steering
You can configure which of the modes are
active when your vehicle is in (D) drive or
in (S) sport. The configuration remains
active until modified from the main menu
on the information display. See (page 100).
Modes:
• Normal – Default factory setting.
• Sport – Slightly higher effort required
for steering with more road force felt
through the steering wheel. Note:
The Drive Control has diagnostic
checks that continuously monitor the
system to ensure proper operation. Certain
types of system errors will gray out the
mode selections within the information
display, preventing you from changing states
when the gear position is changed. Other
types of errors will produce a temporary
message that states a malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an authorized
dealer.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
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1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 339). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 88).
Reset the radio station presets. See
Audio System
(page 339).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Note:
If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See
Checking the Wiper
Blades (page 271). If that does not resolve
the issue, install new wiper blades. See
Vehicle Care
(page 279).
Service Position Set the windshield wipers in the service
position to change the wiper blades. The
windshield wipers return to the starting
position when you switch the ignition on.
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