Roadside Emergencies 145
Getting roadside assistance..............................145
Hazard flasher control..................................147
Fuel pump shut-off....................................147
Jump-starting the vehicle...............................148
Customer Assistance 151
Reporting safety defects (U.S. only).......................158
Reporting safety defects (Canada only).....................158
Fuses 159
Changing a fuse......................................159
Fuse specification chart................................160
Maintenance 168
General information...................................168
Opening and closing the hood............................169
Under hood overview..................................170
Engine oil dipstick....................................171
Engine oil check......................................171
Engine coolant check..................................172
Automatic transmission fluid check........................177
Brake fluid check.....................................185
Power steering fluid check..............................185
Fuel filter...........................................185
Washer fluid check....................................186
Changing the vehicle battery.............................186
Checking the wiper blades..............................189
Changing the wiper blades..............................190
Air filter(s).........................................190
Adjusting the headlamps................................191
Changing a bulb......................................195
Removing a headlamp..................................195
4Table of Contents
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Roadside Emergencies145
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JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
148Roadside Emergencies
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USA(fus)
Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
Roadside Emergencies149
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USA(fus)
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
150Roadside Emergencies
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USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
262Extended Service Plan
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USA(fus)
parking ....................................114
shift interlock ..........................110
trailer ...............................130–131
C
Capacities for refilling fluids ....250
CD ......................................266–267
CD player ..................................264
Cell phone use ............................15
Changing a tire .........................239
Child safety seats
automatic locking mode
(retractor) .................................32
tether anchorage hardware .....29
Child safety seats - booster
seats .............................................21
Cleaning your vehicle ...............201
engine compartment ..............204
instrument panel ....................206
interior .....................................205
plastic parts ............................203
washing ....................................201
waxing .....................................203
wheels ......................................208
wiper blades ............................204
Climate control (see Air
conditioning or Heating) ......82–83
Clock ..................................266–267
Coolant ......................................172
checking and adding ..............172
refill capacities ........................250
specifications ..........................250
Cruise control ...........................116
Customer Assistance ................145
Ford Extended Service
Plan ..........................................261
Getting roadside assistance ...145Getting the service you
need .........................................151
Ordering additional owner’s
literature .................................157
Utilizing the
Mediation/Arbitration
Program ...................................155
D
Daytime running lamps (see
Lamps) .........................................61
Defrost ...................................82–83
Dipstick
automatic transmission
fluid ..........................................177
engine oil .................................171
Drivebelt ....................................249
Driveline universal joint and
slip yoke ....................................184
Driving under special
conditions ..................................111
through water .........................142
E
Electronic message center .........74
Emergencies, roadside
jump-starting ..........................148
running out of fuel .................102
Emergency Flashers .................147
Emission control system ..........105
End user license agreement ....327
Engine ................................248–249
cleaning ...................................204
coolant .....................................172
fail-safe cooling .......................175
lubrication specifications .......250
refill capacities ........................250
Index355
2015 Econoline(eco)
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USA(fus)
service points ..........................171
Engine block heater ...................97
Engine oil
checking and adding ..............171
dipstick ....................................171
filter, specifications ................255
refill capacities ........................250
specifications ..........................250
Event data recording ..................10
Exhaust fumes ............................96
F
Fail safe cooling ........................175
Floor mats .................................143
Fluid capacities .........................250
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................139
Fuel
cap ...........................................103
capacity ...................................250
choosing the right fuel ...100–101
filler funnel .............................102
filling your vehicle with fuel ..103
filter, specifications ................185
fuel pump shut-off ..................147
octane rating ...........101, 248–249
quality ......................................100
running out of fuel .................102
safety information relating to
automotive fuels .......................99
Fuses ..........................159–160, 164
G
Gas cap (see Fuel cap) ............103
Gauges .........................................68H
Hazard flashers .........................147
Headlamps ...................................60
aiming ..............................191–193
bulb specifications ..................200
checking alignment ........192–193
daytime running lights .............61
flash to pass ..............................60
high beam .................................60
replacing bulbs .......................195
turning on and off ....................60
Head restraints ...........................87
Heating ..................................82–83
Hood ..........................................169
I
Ignition .........................94, 248–249
Illuminated visor mirror .............67
Information displays ...................74
Inspection/maintenance (I/M)
testing ........................................107
Instrument panel
cleaning ...................................206
cluster ........................................70
J
Jack ............................................239
positioning ...............................239
storage .....................................239
Joining two calls
(multiparty/conference call) ....284
Jump-starting your vehicle ......148
356Index
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)