2015 FORD E SERIES phone

AppLink issues
Issue Possible
cause(s)Possible solution(s)
AppLink Mobile
Applications:
When I select
Find New Apps,
SYNC does not
find any
applications.An AppLink
capable phone is
not connected to
SYNC.•Ensure you have a compatible
smartphone; an Android with OS
2.3 or higher or an iPhone 3GS
or newer with iOS 5.0 or higher.
•Additionally, ensure your
phone is paired and connected
to SYNC in order to find
AppLink-capable apps on your
device. iPhone users must also
connect to SYNC’s USB port
with an Apple USB cable.
My phone is
connected, but I
still cannot find
any apps.AppLink-enabled
apps are not
installed and
running on your
mobile device.•Ensure you have downloaded
and installed the latest version
of the app from your phone’s
app store. Ensure the app is
running on your phone.
•Some apps require you to
register or login on the app on
the phone before using them
with AppLink. Also, some may
have aFord SYNCsetting, so
check the app’s settings menu
on the phone.
SYNC®323
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

AppLink issues
Issue Possible
cause(s)Possible solution(s)
My phone is
connected, my
app(s) are
running, but I still
cannot find any
apps.Sometime apps
do not properly
close and re-open
their connection
to SYNC, over
ignition cycles,
for example.•Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle. On
an Android device, if apps have
anExit’ or ’Quit’ option, select
that then restart the app.
•If the app does not have that
option, you can also manually
Force Closethe app by going
to the phone’s settings menu,
selecting ’Apps.’ then finding the
particular app and choosing
’Force stop.’ Don’t forget to
restart the app afterwards, then
selectFind New Appson
SYNC.
•On an iPhone with iOS7+, to
force close an app, double tab
the home button then swipe up
on the app to close it. Tab the
home button again, then select
the app again to restart it. After
a few seconds, the app should
then appear in SYNC’s Mobile
App’s Menu.
324SYNC®
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

AppLink issues
Issue Possible
cause(s)Possible solution(s)
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.There is a
bluetooth bug on
some order
versions of the
Android OS that
may cause apps
that were found
on your previous
vehicle drive to
not be found
again if you have
not turned off
bluetooth.Reset the Bluetooth on your
phone by turning it off and then
turning Bluetooth back on. If
you are in your vehicle, SYNC
should be able to automatically
reconnect to your phone if you
press thePhonebutton.
My iPhone phone
is connected, my
app is running, I
restarted the app
but I still cannot
find it on SYNC.The USB
connection to
SYNC may need
to be reset.Unplug the USB cable from the
phone, wait a moment, and plug
the USB cable back in to the
phone. After a few seconds, the
app should appear in SYNC’s
Mobile Apps Menu. If not,
Force Closethe application
and restart it.
I have an Android
phone. I found
and started my
media app on
SYNC, but there
is no sound or
the sound is very
low.The bluetooth
volume on the
phone may be
low.Try increasing the Bluetooth
volume of the device by using
the device’s volume control
buttons which are most often
found on the side of the device.
SYNC®325
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

AppLink issues
Issue Possible
cause(s)Possible solution(s)
I can only see
some of the
AppLink apps
running on my
phone listed in
SYNC’s Mobile
Apps Menu.Some Android
devices have a
limited number of
bluetooth ports
apps can use to
connect. If you
have more
AppLink apps on
your phone than
the number of
available
Bluetooth ports,
you will not see
all of your apps
listed in SYNC’s
mobile apps
menu.Force close or uninstall the apps
you do not want SYNC to find. If
the app has aFord SYNC
setting, disable that setting in
the app’s settings menu on the
phone.
326SYNC®
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

911 Assist™ ..............................296
A
ABS (see Brakes) .....................113
Accessing call history/phone
book during active call .............284
Accessing your media menu
features ......................................308
Accessing your phone menu
features ......................................286
Accessory delay ..........................63
Active call menu options .........284
Advanced menu options ...294, 315
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................294
Airbag supplemental restraint
system ..........................................40
and child safety seats ..............41
description ................................40
disposal ......................................47
driver airbag ..............................40
passenger airbag .......................40
passenger deactivation
switch ........................................41
side airbag .................................40
Air cleaner filter .......190–191, 255
Air conditioning ....................82–83
manual heating and air
conditioning system ...........82–83
Ambulance packages ..................14
Antifreeze (see Engine
coolant) .....................................172
Anti-lock brake system (see
Brakes) ......................................113Anti-theft system ........................55
arming the system ....................56
AppLink™ .................................303
Audio system
Single CD ........................266–267
Audio system
(see Radio) ........................266–267
Automatic transmission
driving an automatic
overdrive .................................108
fluid, adding ............................177
fluid, checking ........................177
fluid, refill capacities ..............250
fluid, specification ..................250
Auxiliary input jack (Line in) ..272
Auxiliary powerpoint ..................90
Axle
lubricant specifications ..........250
refill capacities ........................250
traction lok ..............................112
B
Battery .......................................186
acid, treating emergencies .....186
jumping a disabled battery ....148
maintenance-free ....................186
replacement, specifications ...255
servicing ..................................186
Booster seats ...............................21
Brakes ........................................113
anti-lock ...................................113
anti-lock brake system (ABS)
warning light ...........................113
brake warning light ................113
fluid, checking and adding ....184
fluid, refill capacities ..............250
fluid, specifications .................250
lubricant specifications ..........250
354Index
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

parking ....................................114
shift interlock ..........................110
trailer ...............................130–131
C
Capacities for refilling fluids ....250
CD ......................................266–267
CD player ..................................264
Cell phone use ............................15
Changing a tire .........................239
Child safety seats
automatic locking mode
(retractor) .................................32
tether anchorage hardware .....29
Child safety seats - booster
seats .............................................21
Cleaning your vehicle ...............201
engine compartment ..............204
instrument panel ....................206
interior .....................................205
plastic parts ............................203
washing ....................................201
waxing .....................................203
wheels ......................................208
wiper blades ............................204
Climate control (see Air
conditioning or Heating) ......82–83
Clock ..................................266–267
Coolant ......................................172
checking and adding ..............172
refill capacities ........................250
specifications ..........................250
Cruise control ...........................116
Customer Assistance ................145
Ford Extended Service
Plan ..........................................261
Getting roadside assistance ...145Getting the service you
need .........................................151
Ordering additional owner’s
literature .................................157
Utilizing the
Mediation/Arbitration
Program ...................................155
D
Daytime running lamps (see
Lamps) .........................................61
Defrost ...................................82–83
Dipstick
automatic transmission
fluid ..........................................177
engine oil .................................171
Drivebelt ....................................249
Driveline universal joint and
slip yoke ....................................184
Driving under special
conditions ..................................111
through water .........................142
E
Electronic message center .........74
Emergencies, roadside
jump-starting ..........................148
running out of fuel .................102
Emergency Flashers .................147
Emission control system ..........105
End user license agreement ....327
Engine ................................248–249
cleaning ...................................204
coolant .....................................172
fail-safe cooling .......................175
lubrication specifications .......250
refill capacities ........................250
Index355
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

K
Keyless entry system
autolock .....................................52
Keys .............................................56
positions of the ignition ...........94
L
Lamps ..........................................60
bulb replacement
specifications chart ................200
daytime running light ...............61
headlamps .................................60
headlamps, flash to pass ..........60
interior lamps ...........................62
replacing bulbs .......................195
Lights, warning and indicator ....70
Loading instructions .................125
Load limits .................................119
Locks
autolock .....................................52
doors ..........................................51
Lubricant specifications ...........250
Lug nuts ....................................246
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................313
Message center ...........................74
system check button ................75
warning messages .....................79
Mirrors ...................................64, 67
fold away ...................................64
side view mirrors (power) .......64
Motorcraft® parts .............201, 255O
Octane rating ............................101
P
Pairing other phones ................281
Pairing your phone for the first
time ............................................280
Parking brake ............................114
Parts (see Motorcraft®
parts) .........................................255
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................292
Phone redial ..............................286
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................311
Power distribution box (see
Fuses) ........................................160
Power door locks ........................51
Power mirrors .............................64
Powerpoint ..................................90
Power steering ..........................118
fluid, checking and adding ....185
fluid, refill capacity ................250
fluid, specifications .................250
Power Windows ...........................63
Preparing to drive your
vehicle ........................................139
Privacy information ..................277
Putting a call on/off hold .........284
Index357
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Text messaging (sending,
downloading, deleting) .....288, 290
Tilt steering wheel ......................58
Tires ...........................213–214, 239
alignment ................................230
care ..........................................213
changing ..........................239, 242
checking the pressure ............223
inflating ...................................221
label .........................................221
replacing ..........................227, 244
rotating ....................................230
safety practices .......................229
sidewall information ...............215
snow tires and chains ............232
spare tire .........................239–240
terminology .............................214
tire grades ...............................214
treadwear ........................213, 226
Towing ...............................126, 137
recreational towing .................138
Trailer Brake
Controller-Integrated ..............131
trailer towing ..........................126
wrecker ....................................137
Traction control ........................115
Traction-lok rear axle ...............112
Traffic, Directions and
Information ................................300
Trailer Brake
Controller-Integrated ................131
Transmission .............................108
brake-shift interlock (BSI) ....110
fluid, checking and adding
(automatic) .............................177fluid, refill capacities ..............250
lubricant specifications ..........250
Turn signal ..................................62
U
Upfitter controls .......................259
USB port ....................................273
Using privacy mode ..................284
V
Vehicle health report ................298
Vehicle Identification Number
(VIN) ..........................................256
Vehicle loading ..........................119
Ventilating your vehicle .............96
Voice commands in media
mode ..........................................306
Voice commands in phone
mode ..........................................282
W
Warning lights (see Lights) .......70
Washer fluid ..............................186
Water, Driving through .............142
Windows
power .........................................63
Windshield washer fluid and
wipers ..........................................59
checking and adding fluid .....186
replacing wiper blades ...........190
Wrecker towing .........................137
Index359
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)