2015 FORD E SERIES towing

WIRING FAULT ON TRAILER:Displays when there is a short circuit
on the electric brake output wire. If theWIRING FAULT ON TRAILER
message displays, accompanied by a single chime, with no trailer
connected, the problem is with your vehicle wiring between the trailer
brake controller and the 7–pin connector at the bumper. If the message
only displays with a trailer connected, the problem is with the trailer
wiring. Consult your trailer dealer for assistance. This can be a short to
ground (such as a chaffed wire), short to voltage (such as a pulled pin
on trailer emergency breakaway battery) or the trailer brakes may be
drawing too much current.
Points to Remember
Note:Do not attempt removal of the trailer brake controller without
consulting theWorkshop Manual.Damage to the unit may result.
•Adjust gain setting before using the trailer brake controller for the
first time.
•Adjust gain setting, using the procedure above, whenever road,
weather and trailer or vehicle loading conditions change from when
the gain was initially set.
•Only use the manual control lever for proper adjustment of the gain
during trailer setup. Misuse, such as application during trailer sway,
could cause instability of trailer or tow vehicle.
•Avoid towing in adverse weather conditions. The trailer brake
controller does not provide anti-lock control of the trailer wheels.
Trailer wheels can lock up on slippery surfaces, resulting in reduced
stability of trailer and tow vehicle.
•The trailer brake controller is equipped with a feature that reduces
output at vehicle speeds below 11 mph (18 km/h) so trailer and
vehicle braking is not jerky or harsh. This feature is only available
when applying the brakes using your vehicle’s brake pedal, not the
controller.
•The controller interacts with the brake control system and powertrain
control system of your vehicle to provide the best performance on
different road conditions.
•Your vehicle’s brake system and the trailer brake system work
independently of each other. Changing the gain setting on the
controller does not affect the operation of your vehicle’s brakes
whether you attach a trailer or not.
•When you turn the engine off, the controller output is disabled and
the display and module shut down. The controller module and display
turn on when you turn the ignition on.
•The trailer brake controller is only a factory-installed or
dealer-installed item. Ford is not responsible for warranty or
performance of the controller due to misuse or customer installation.
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Trailer Lamps
WARNING:Never connect any trailer lamp wiring to the
vehicle’s tail lamp wiring; this may damage the electrical system
resulting in a fire. Contact an authorized dealer as soon as possible for
assistance in proper trailer tow wiring installation. Additional electrical
equipment may be required.
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working.
Before Towing a Trailer
Practice turning, stopping and backing up to get the feel of your
vehicle-trailer combination before starting on a trip. When turning, make
wider turns so the trailer wheels clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 kilometers).
•Do not make full-throttle starts.
•Check your hitch, electrical connections and trailer wheel lug nuts
thoroughly after you have traveled 50 miles (80 kilometers).
•When stopped in congested or heavy traffic during hot weather, place
the gearshift in positionPto aid engine and transmission cooling and
to help air conditioning performance.
•Turn off the speed control with heavy loads or in hilly terrain. The
speed control may turn off automatically when you are towing on
long, steep grades.
•Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as they may overheat and become less
effective.
•If your transmission is equipped with a Grade Assist or Tow/Haul
feature, use this feature when towing. This provides engine braking
and helps eliminate excessive transmission shifting for optimum fuel
economy and transmission cooling.
•If your vehicle is equipped with AdvanceTrac™ with RSC, this system
may turn on during typical cornering maneuvers with a heavily loaded
trailer. This is normal. Turning the corner at a slower speed while
towing may reduce this tendency.
•If you are towing a trailer frequently in hot weather, hilly conditions,
at the gross combined weight rating (or any combination of these
factors), consider refilling your rear axle with synthetic gear lubricant
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(if the axle is not already filled with it). See theCapacities and
Specificationschapter for the lubricant specification.
•Allow more distance for stopping with a trailer attached. Anticipate
stops and brake gradually.
•Avoid parking on a grade. However, if you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from
traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in positionP.
4. Place wheel chocks in front and back of the trailer wheels.
(Chocks not included with vehicle.)
Your vehicle may be equipped with a temporary or conventional spare
tire. A “temporary” spare tire is different in size (diameter or width),
tread-type (All-Season or All-Terrain) or is from a different manufacturer
than the road tires on your vehicle. Consult information on the tire label
or Safety Compliance label for limitations when using.
Launching or Retrieving a Boat or Personal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbeforebacking the trailer into
the water.
Note:Reconnect the wiring to the trailerafterremoving the trailer from
the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 inches (15 centimeters)
above the bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
•Affecting driveability, emissions, and reliability.
Replace the rear axle lubricant anytime the rear axle submerges in
water. Water may have contaminated the rear axle lubricant, which does
not normally require checking or changing unless it is leaking or other
axle repair is required.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
If your vehicle is equipped with an air dam, we recommend using wheel
lift or flatbed equipment if towing from the front. This prevents damage
to the air dam.
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TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable (without access to wheel dollies,
car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all
wheels on the ground, regardless of the powertrain and transmission
configuration) under the following conditions:
•Your vehicle is facing forward for towing in a forward direction.
•Place the transmission in positionN.SeeAutomatic transmissionin
theTransmissionchapter if you cannot move the transmission into
N.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering your vehicle. See theClimate
Controlchapter.
Follow these guidelines if you have a need for recreational towing, such
as towing your vehicle behind a motorhome. We designed these
guidelines to prevent damage to your transmission.
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground such as when using a car-hauling
trailer. Otherwise, you cannot tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56.3 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006 or
visit our website at www.ford.ca.
Sykes Assistance Services Corporation administers the Roadside
Assistance program. You must receive covered services in Canada or the
continental United States. Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways. Roadside Assistance coverage
does not extend to vehicles involved in cross-country driving, logging,
autocross and any other form of off-road use. Well maintained roads and
surfaces help ensure safe travel for the supplier, and allow their
representatives to perform service as per the standard operating
procedures.
In Remote Locations
If our supplier cannot take your vehicle by road to the nearest
authorized dealership, transportation by rail or water may be necessary.
The program covers a tow to the dock or rail terminal and also to the
dealership at the end of the trip. For rail or water transportation,
however, contact your authorized dealer to confirm if you are eligible for
additional coverage before you authorize or pay for the service. Call the
Ford Roadside Assistance at 1-800-665-2006 for additional information.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
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