2015 FORD E SERIES lock

Vehicle Health Report and SYNC Services (Traffic, Directions and
Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
320SYNC®
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
340Scheduled Maintenance
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

911 Assist™ ..............................296
A
ABS (see Brakes) .....................113
Accessing call history/phone
book during active call .............284
Accessing your media menu
features ......................................308
Accessing your phone menu
features ......................................286
Accessory delay ..........................63
Active call menu options .........284
Advanced menu options ...294, 315
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................294
Airbag supplemental restraint
system ..........................................40
and child safety seats ..............41
description ................................40
disposal ......................................47
driver airbag ..............................40
passenger airbag .......................40
passenger deactivation
switch ........................................41
side airbag .................................40
Air cleaner filter .......190–191, 255
Air conditioning ....................82–83
manual heating and air
conditioning system ...........82–83
Ambulance packages ..................14
Antifreeze (see Engine
coolant) .....................................172
Anti-lock brake system (see
Brakes) ......................................113Anti-theft system ........................55
arming the system ....................56
AppLink™ .................................303
Audio system
Single CD ........................266–267
Audio system
(see Radio) ........................266–267
Automatic transmission
driving an automatic
overdrive .................................108
fluid, adding ............................177
fluid, checking ........................177
fluid, refill capacities ..............250
fluid, specification ..................250
Auxiliary input jack (Line in) ..272
Auxiliary powerpoint ..................90
Axle
lubricant specifications ..........250
refill capacities ........................250
traction lok ..............................112
B
Battery .......................................186
acid, treating emergencies .....186
jumping a disabled battery ....148
maintenance-free ....................186
replacement, specifications ...255
servicing ..................................186
Booster seats ...............................21
Brakes ........................................113
anti-lock ...................................113
anti-lock brake system (ABS)
warning light ...........................113
brake warning light ................113
fluid, checking and adding ....184
fluid, refill capacities ..............250
fluid, specifications .................250
lubricant specifications ..........250
354Index
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

parking ....................................114
shift interlock ..........................110
trailer ...............................130–131
C
Capacities for refilling fluids ....250
CD ......................................266–267
CD player ..................................264
Cell phone use ............................15
Changing a tire .........................239
Child safety seats
automatic locking mode
(retractor) .................................32
tether anchorage hardware .....29
Child safety seats - booster
seats .............................................21
Cleaning your vehicle ...............201
engine compartment ..............204
instrument panel ....................206
interior .....................................205
plastic parts ............................203
washing ....................................201
waxing .....................................203
wheels ......................................208
wiper blades ............................204
Climate control (see Air
conditioning or Heating) ......82–83
Clock ..................................266–267
Coolant ......................................172
checking and adding ..............172
refill capacities ........................250
specifications ..........................250
Cruise control ...........................116
Customer Assistance ................145
Ford Extended Service
Plan ..........................................261
Getting roadside assistance ...145Getting the service you
need .........................................151
Ordering additional owner’s
literature .................................157
Utilizing the
Mediation/Arbitration
Program ...................................155
D
Daytime running lamps (see
Lamps) .........................................61
Defrost ...................................82–83
Dipstick
automatic transmission
fluid ..........................................177
engine oil .................................171
Drivebelt ....................................249
Driveline universal joint and
slip yoke ....................................184
Driving under special
conditions ..................................111
through water .........................142
E
Electronic message center .........74
Emergencies, roadside
jump-starting ..........................148
running out of fuel .................102
Emergency Flashers .................147
Emission control system ..........105
End user license agreement ....327
Engine ................................248–249
cleaning ...................................204
coolant .....................................172
fail-safe cooling .......................175
lubrication specifications .......250
refill capacities ........................250
Index355
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

service points ..........................171
Engine block heater ...................97
Engine oil
checking and adding ..............171
dipstick ....................................171
filter, specifications ................255
refill capacities ........................250
specifications ..........................250
Event data recording ..................10
Exhaust fumes ............................96
F
Fail safe cooling ........................175
Floor mats .................................143
Fluid capacities .........................250
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................139
Fuel
cap ...........................................103
capacity ...................................250
choosing the right fuel ...100–101
filler funnel .............................102
filling your vehicle with fuel ..103
filter, specifications ................185
fuel pump shut-off ..................147
octane rating ...........101, 248–249
quality ......................................100
running out of fuel .................102
safety information relating to
automotive fuels .......................99
Fuses ..........................159–160, 164
G
Gas cap (see Fuel cap) ............103
Gauges .........................................68H
Hazard flashers .........................147
Headlamps ...................................60
aiming ..............................191–193
bulb specifications ..................200
checking alignment ........192–193
daytime running lights .............61
flash to pass ..............................60
high beam .................................60
replacing bulbs .......................195
turning on and off ....................60
Head restraints ...........................87
Heating ..................................82–83
Hood ..........................................169
I
Ignition .........................94, 248–249
Illuminated visor mirror .............67
Information displays ...................74
Inspection/maintenance (I/M)
testing ........................................107
Instrument panel
cleaning ...................................206
cluster ........................................70
J
Jack ............................................239
positioning ...............................239
storage .....................................239
Joining two calls
(multiparty/conference call) ....284
Jump-starting your vehicle ......148
356Index
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

K
Keyless entry system
autolock .....................................52
Keys .............................................56
positions of the ignition ...........94
L
Lamps ..........................................60
bulb replacement
specifications chart ................200
daytime running light ...............61
headlamps .................................60
headlamps, flash to pass ..........60
interior lamps ...........................62
replacing bulbs .......................195
Lights, warning and indicator ....70
Loading instructions .................125
Load limits .................................119
Locks
autolock .....................................52
doors ..........................................51
Lubricant specifications ...........250
Lug nuts ....................................246
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................313
Message center ...........................74
system check button ................75
warning messages .....................79
Mirrors ...................................64, 67
fold away ...................................64
side view mirrors (power) .......64
Motorcraft® parts .............201, 255O
Octane rating ............................101
P
Pairing other phones ................281
Pairing your phone for the first
time ............................................280
Parking brake ............................114
Parts (see Motorcraft®
parts) .........................................255
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................292
Phone redial ..............................286
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................311
Power distribution box (see
Fuses) ........................................160
Power door locks ........................51
Power mirrors .............................64
Powerpoint ..................................90
Power steering ..........................118
fluid, checking and adding ....185
fluid, refill capacity ................250
fluid, specifications .................250
Power Windows ...........................63
Preparing to drive your
vehicle ........................................139
Privacy information ..................277
Putting a call on/off hold .........284
Index357
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

R
Radio ..................................266–267
Single CD ........................266–267
Radio reception .........................264
Rear window defroster .........82–83
Receiving a text message .........288
Recommendations for
attaching safety restraints for
children ........................................23
Relays ................................159–160
Remote entry system
illuminated entry ......................53
locking/unlocking doors ...........51
replacing the batteries .............49
Roadside assistance ..................145
S
Safety Belt Maintenance ............37
Safety belts (see Safety
restraints) ....................................34
Safety defects, reporting ..........158
Safety information ....................276
Safety restraints ..............31–32, 34
Belt-Minder® ............................35
extension assembly ..................34
for adults .............................31–32
for children ...............................23
safety belt maintenance ...........37
seat belt maintenance ..............37
warning light and chime ..........35
Safety seats for children ............23
Safety Compliance
Certification Label ....................257Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............343
Seats
child safety seats ......................23
front seats ...........................87, 89
SecuriLock passive anti-theft
system ..........................................55
Selecting your media source
(USB, Line in, BT audio) .........308
Setting the clock ...............266–267
SOS Post Crash Alert .................39
Spark plugs,
specifications .............248–249, 255
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................250
Starting a flex fuel vehicle .........96
Starting your vehicle ............94, 96
jump starting ..........................148
Steering wheel ............................58
tilting .........................................58
Sun visor ......................................67
Supplemental Restraint System
(SRS) (see airbags) ....................40
SYNC® AppLink™ ...................303
SYNC® customer support ........276
SYNC® Services ........................300
T
Temperature control (see
Climate control) ....................82–83
Text messaging .........................287
358Index
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Text messaging (sending,
downloading, deleting) .....288, 290
Tilt steering wheel ......................58
Tires ...........................213–214, 239
alignment ................................230
care ..........................................213
changing ..........................239, 242
checking the pressure ............223
inflating ...................................221
label .........................................221
replacing ..........................227, 244
rotating ....................................230
safety practices .......................229
sidewall information ...............215
snow tires and chains ............232
spare tire .........................239–240
terminology .............................214
tire grades ...............................214
treadwear ........................213, 226
Towing ...............................126, 137
recreational towing .................138
Trailer Brake
Controller-Integrated ..............131
trailer towing ..........................126
wrecker ....................................137
Traction control ........................115
Traction-lok rear axle ...............112
Traffic, Directions and
Information ................................300
Trailer Brake
Controller-Integrated ................131
Transmission .............................108
brake-shift interlock (BSI) ....110
fluid, checking and adding
(automatic) .............................177fluid, refill capacities ..............250
lubricant specifications ..........250
Turn signal ..................................62
U
Upfitter controls .......................259
USB port ....................................273
Using privacy mode ..................284
V
Vehicle health report ................298
Vehicle Identification Number
(VIN) ..........................................256
Vehicle loading ..........................119
Ventilating your vehicle .............96
Voice commands in media
mode ..........................................306
Voice commands in phone
mode ..........................................282
W
Warning lights (see Lights) .......70
Washer fluid ..............................186
Water, Driving through .............142
Windows
power .........................................63
Windshield washer fluid and
wipers ..........................................59
checking and adding fluid .....186
replacing wiper blades ...........190
Wrecker towing .........................137
Index359
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)