ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Roadside Emergencies145
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
Replacing a Tire That is Greenhouse Gas Certified
The tires installed on this vehicle at the factory as original equipment are
certified for Greenhouse Gas and Fuel Efficiency regulations.
Replacement tires must be of equal or lower rolling resistance level
(TRRL or Crr). Consult with your tire supplier(s) for appropriate
replacement tires.
Safety Practices
WARNING:If your vehicle is stuck in snow, mud, or sand, do
not rapidly spin the tires. Spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits.
•Avoid fast starts, stops and turns.
•Avoid potholes and objects on the road.
•Do not run over curbs or hit the tire against a curb when parking.
Highway Hazards
No matter how carefully you drive, there is always the possibility that
you may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove the wheel and replace it with your spare tire and
wheel. If you cannot detect a cause, have the vehicle towed to the
nearest repair facility or tire dealer to have the vehicle inspected.
Wheels and Tires229
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
www.Accessories.Ford.com (United States only).
Ford Motor Company will repair or replace any properly authorized
dealer-installed Ford Genuine Accessory found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Ford Motor Company will warrant your accessory through the warranty
that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Interior style
•Carpeted floor mats•All-weather floor mats
•Interior mirrors with
electrochromic compass and
temperature•Seat covers*
Lifestyle
Peace of mind
•Keyless entry keypad•Back up alarm*
•Remote start•Bumper mounted parking
sensors*
•Vehicle security systems
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
to Ford Motor Company engineering requirements. Contact an
authorized Ford dealer for the manufacturer’s limited warranty details,
and request a copy of the Ford Licensed Accessories product limited
warranty from the accessory manufacturer.
258Accessories
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
You can run a report (after the vehicle has been running a minimum of
60 seconds) by pressing the voice button and saying “Vehicle health
report”, or pressing the phone button.
To run a report using the phone button:
1. Press the phone button to enter Phone Menu.
2. Scroll until Vehicle Health is selected and press OK.
3. Scroll to select from the following options:
Vehicle Health Report options
User Preferences:
Press OK to select
and enter the menu.
Scroll to select from:Automatic Reports:Press OK and select on
or off. Select On to have SYNC automatically
prompt you to run a health report at certain
mileage intervals.Note:You must first turn
this feature on before you can select the
mileage intervals at which you would like to
be prompted.
Mileage Intervals:Press OK. Scroll to select
between 5000, 7500 or 10000 mile intervals
and press OK to make your selection.
Return:Press OK to exit the menu.
SYNC®299
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
Protecting Your Investment
Maintenance is an investment that pays dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends using only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
this book and in theWorkshop Manual.Additional chemicals or
additives not approved by Ford Motor Company are not recommended as
part of normal maintenance. Please consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Scheduled Maintenance339
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
Maintenance Schedule Log
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance345
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
346Scheduled Maintenance
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance347
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)