
Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication are
purely indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any
time, for technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as
soon as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

KNOW YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.SYMBOLS ...................................... 11
THE FIAT CODE SYSTEM ............... 11
THE KEYS....................................... 12
ELECTRONIC ALARM..................... 14
IGNITION SWITCH .......................... 15
SEATS ............................................ 16
HEAD RESTRAINTS ........................ 24
STEERING WHEEL ......................... 25
REAR VIEW MIRRORS .................... 25
HEATING AND VENTILATION.......... 28
DIFFUSERS..................................... 29
HEATING AND VENTILATION
CONTROLS .................................... 29
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 32
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 35
ADDITIONAL HEATER ..................... 41
INDEPENDENT ADDITIONAL
HEATER .......................................... 41
EXTERNAL LIGHTS......................... 47
WINDOW CLEANING ...................... 51
CRUISE CONTROL ......................... 54
ROOF LIGHTS ................................ 57
CONTROLS .................................... 59
FUEL CUT-OFF SWITCH ................ 62INTERIOR FITTINGS ...................... 63
TACHOGRAPH ............................... 68
SPEED BLOCK ............................... 69
SELF-LEVELLING AIR
SUSPENSION ................................. 69
DOORS ........................................... 70
ELECTRIC WINDOWS .................... 76
BONNET ......................................... 77
ROOF RACK/SKI RACK .................. 79
HEADLIGHTS.................................. 79
ABS ................................................ 80
ESC (ELECTRONIC STABILITY
CONTROL) SYSTEM ....................... 82
TRACTION PLUS SYSTEM ............. 86
TPMS (TYRE PRESSURE
MONITORING SYSTEM) ................. 87
DRIVING ADVISOR ......................... 90
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) ............. 95
TRAFFIC SIGN RECOGNITION ....... 97
EOBD SYSTEM............................... 98
PARKING SENSORS....................... 99
START&STOP SYSTEM ..................101
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................104
9

SYMBOLS
Some vehicle components have
coloured labels whose symbols indicate
precautions to be observed when
using this component. Under the
bonnet there is also a label that
summarises all the symbols.
THE FIAT CODE
SYSTEM
IN BRIEF
This is an electrical engine locking
systemwhich increases protection
against attempted theft of the vehicle.
It is automatically activated when
the ignition key is removed.
Each key contains an electronic
device which modulates the signal
emitted during ignition by an antenna
built into the ignition device. The
signal, which changes each time the
engine is started, is the “password”,
by means of which the control unit
recognises the key and enables
starting.
1)
Operation
Each time the vehicle is started turning
the ignition key toMAR-ON, the Fiat
CODE system control unit sends a
recognition code to the Powertrain
Control Module to deactivate the
immobiliser.The acknowledgement code is sent
only if the Fiat CODE system control
unit has recognised the code
transmitted from the key.
Each time the ignition key is turned to
STOP, the Fiat CODE system
deactivates the functions of the
Powertrain Control Module.
Irregular operation
If, during starting, the code has not
been recognised correctly the warning
light
on the instrument panel turns
on accompanied by the related
message on the display (see section
“Warning lights and messages”).
In this case, turn the key toSTOPand
then back toMAR-ON; if the lock
continues, try with the other keys
provided with the vehicle. Contact a
Fiat Dealership if you still cannot start
the engine.
IMPORTANT Each key has its own
code which must be stored by the
system's control unit. Contact the Fiat
Dealership to have new keys (up to
eight) stored with the code.
11

Air recirculation on/off
button (G)
The air recirculation is managed
according to the following operating
logic:
❒override on (inside air recirculation
always on), indicated by the LED
on button G and the
symbol on
the display;
❒override off (air recirculation
constantly off with air intake from the
outside), signalled by the LED in
the button switching off and by the
symbol in the display
disappearing.
These operating conditions are
obtained by pressing air recirculation
button G in sequence.
IMPORTANT The engagement of the air
recirculation system makes it possible
to reach the required heating or cooling
conditions faster.
It is however inadvisable to use it on
rainy/cold days as it would considerably
increase the possibility of the windows
misting inside, especially if the climate
control compressor is off.
To prevent the windows from misting
up, the recirculation is forced off (i.e. air
is drawn in from the outside) when
the outside temperature is cold.It is advisable not to use the air
recirculation function when the outside
temperature is low to prevent the
windows from rapidly misting up.
Climate control
compressor
enablement/off button
(F)
Press button
to switch the climate
control compressor off (if on). The icon
on the display will go out.
Press the button when the LED is off to
restore automatic system control of
compressor activation. The icon will
light up on the display.
The system will switch recirculation off
when the compressor is switched off to
prevent windows from misting up.
Although the system is capable
of maintaining the required
temperature, the word FULL will
disappear from the display. If, on the
other hand, it is no longer capable
of maintaining the temperature, the
letters flash and the word AUTO goes
out.IMPORTANT With the compressor off, it
is not possible to introduce air cooler
than ambient temperature into the
passenger compartment. Furthermore,
in certain conditions, the windows
could mist up rapidly because the air is
not dehumidified.
The system remembers that the
compressor has been switched off,
even after the engine has stopped.
To restore automatic compressor
control, press the
button again (in
this case, the system will only work as a
heater) or press the AUTO button.
With the compressor switched off, if the
outside temperature is higher than the
one set, the system is not capable
of satisfying this request. This is
signalled by the target temperature
flashing, after which the word AUTO
goes out.
With the climate control compressor
off, the fan speed can be set to zero
manually (no bar shown).
With the compressor enabled and the
engine started, the fan speed may
be reduced to the minimum setting
(only one bar shown).
39

Programming the
switching on time
Activation can be programmed with an
advance of between 1 minute and 24
hours. Three different activation times
may be selected, but only one can
be activated for each pre-heating cycle.
The duration of activation can be
selected between 10 and 60 minutes.
To program the activation time:
❒press button 4: the symbol 10 or the
time set previously and the number 5
corresponding to the preselection
recalled will light up in the display for
10 seconds.
IMPORTANT If you wish to recall other
preselected times, press button 4
from time to time within 10 seconds.
– within 10 seconds, press the buttons
3 or 8 to select the desired switching
on time.
IMPORTANT The confirmation that the
time has been memorised is given by:
❒the disappearance of the switching
on time;
❒the presence of the preselection
number 5;
❒the lighting of the display.IMPORTANT When the boiler comes
on:
❒the flame warning light 9 switches on
in the display;
❒the preselection number 5 goes out.
Standard settings:
Preselected time 1: 6:00
Preselected time 2: 16:00
Preselected time 3: 22:00
IMPORTANT Factory pre-settings are
cancelled with a new setting.
Preselected times are stored until the
following change. If the clock is
detached from the on-board network
(e.g. if the battery is disconnected), the
factory pre-settings are restored.
Deactivation of the
programmed switching
on time
To delete the programmed activation
time, press button 4 briefly: the display
lighting will go off and the number 5
relating to the preselected time will
disappear.Recalling one of the
preselected switching
on times
Operate button 4 within 10 seconds
until the program number with the
desired preselected time is displayed.
The preselected time you have chosen
to set is automatically activated after
about 10 seconds without the need for
any further confirmation with another
button.
Activate the preselected time taking
into account the safety instructions for
the operation of the independent
heating (for this purpose consult the
Owner's Manual for use of independent
heating).
IMPORTANT Independent heating
switches on at the preselected time,
both with vehicle parked and while
driving.
IMPORTANT The programmed
switching on time can be altered or
cancelled by following the instructions
given previously.
44
KNOW YOUR VEHICLE

Storing vehicle speed
Proceed as follows:
❒turn ring nut A fig. 66 - fig. 67 to ON
or
(according to the version) and
press the accelerator pedal so that
the vehicle reaches the desired
speed;
❒move the stalk upwards (+) for at
least one second, then release it. The
vehicle speed is now stored and
you can therefore release the
accelerator pedal.
If necessary (e.g. when overtaking)
acceleration is possible by simply
pressing the accelerator pedal:
releasing the accelerator pedal the car
will return to the speed stored
previously.
Restoring the stored
speed
If the device has been deactivated, for
example by depressing the brake or
clutch pedal, the stored speed can be
restored as follows:
❒accelerate progressively until a speed
close to that stored is reached;
❒engage the gear selected at the time
that the speed was stored;
❒press button B fig. 66 - fig. 67.Increasing the stored
speed
This can be done in two ways:
❒by pressing the accelerator and
storing the new speed reached
or
❒by moving the stalk upwards (+).
Each activation of the lever
corresponds to an increase in speed of
about 1 km/h, whilst keeping the lever
upwards varies the speed continuously.
Reducing the stored
speed
This can be done in two ways:
❒by switching off the device and then
storing the new speed;
or
❒by moving the stalk downwards (-)
until the new speed, which will be
stored automatically, is reached.
Each movement of the lever will
correspond to a slight reduction in
speed of about 1 km/h, while keeping
the lever held downwards will decrease
the speed continuously.Deactivating the device
The device can be switched off by
the driver in the following ways:
❒turning ring nut A to OFF orO
(according to the version);
❒by stopping the engine;
Deactivating the
function
The device can be switched off by the
driver in the following ways:
❒turning ring nut A to OFF orO
(according to the version);
❒pressing the button B, both with
symbolIIand symbol CANC/RES,
the system pauses;
❒by stopping the engine;
❒by pressing the brake pedal or
operating the handbrake;
❒by pressing the clutch pedal;
❒requesting a gear shift with an
automatic transmission in sequential
mode;
❒with the vehicle speed below the set
limit
55

❒by pressing the accelerator pedal; in
this case the system is not actually
turned off but the acceleration
request takes priority; the Cruise
Control remains activated, without
the need to press the CANC/RES
button to restore the previous
conditions once the acceleration is
over.
The device is automatically switched off
in the following cases:
❒if the ABS or ESP systems cut in;
❒in the event of system failure.
27) 28)
SPEED LIMITER
This device allows the speed of the car
to be limited to values which can be
set by the driver.
The maximum speed can be set both
with vehicle stationary and in motion.
The minimum speed that can be set is
30 km/h.
When the device is active, the car
speed depends on the pressure at the
accelerator pedal, until the
programmed speed limit is reached
(see "Speed limit programming"
paragraph).If necessary (in the event of overtaking
for example), the set speed limit can
be exceeded by fully depressing the
accelerator pedal.
By gradually reducing the pressure on
the accelerator pedal, the function
will be reactivated as soon as the car
speed drops below the set speed.
Switching the device on
To activate the device, turn ring nut A
fig. 68 to position
.
Activation of the device is indicated by
the
warning light on the instrument
panel switching on and, on some
versions, by a message on the display
plus last programmed speed value.Speed limit
programming
The speed limit can be programmed
without necessarily activating the
device.
To store a speed value higher than that
displayed, move stalk A upwards (+).
Each movement of the stalk
corresponds to an increase in speed of
about 1 km/h, while keeping the stalk
held upwards will increase the speed
with an increment of 5 km/h.
To store a value lower than that
displayed, move stalk A downwards (–).
Each movement of the stalk
corresponds to a decrease in speed of
about 1 km/h, while keeping the stalk
held downwards a decrease of 5 km/h
is obtained.
Activating/deactivating
the device
Press the CANC RES button to
activate/deactivate the device.
The activation of the device is indicated
by the
warning light on the
instrument panel switching on.
The deactivation of the function is
instead indicated by the
symbol on
the display.
68F1A0363
56
KNOW YOUR VEHICLE