Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication are
purely indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any
time, for technical or marketing purposes. For further information, contact a Fiat Dealership.
REFUELLING THE
VEHICLE
IN BRIEF
Refuel the vehicle exclusively with
dieselfor motor vehicles in
compliance with European
specification EN590.
Stop the engine before refuelling.
OPERATION AT LOW
TEMPERATURES
If the outside temperature is very low,
diesel thickens due to the formation
of paraffin clots with consequent
defective operation of the fuel supply
system.
In order to avoid these problems,
different types of diesel are distributed
according to the season: summer type,
winter type and arctic type (cold/
mountain areas). If refuelling with diesel
fuel whose specifications are not
suitable for the current temperature, it is
advisable to mix TUTELA DIESEL ART
additive in the proportions shown on
the container. Pour the additive into the
tank before the diesel fuel.When using or parking the vehicle for a
long time in the mountains or cold
areas, it is advisable to refuel using
locally available diesel fuel.
In this case, it is also advisable to keep
the tank over 50% full.
19)
FILLING THE TANK
To fill the tank completely, top-up twice
after the first click of the fuel supply
gun. Further top-ups could cause faults
in the fuel supply system.
FUEL TANK CAP
When refuelling, open Door A fig. 141
located on the left side of the vehicle
therefore unscrew the plug B fig. 141
turning it counter-clockwise.
For versions / markets where provided,
insert the ignition key in the lock of
the cap. Turn the key counter-clockwise
and remove the cap by gripping the
key. Do not remove the key from the
cap during refuelling. During the
operation of refuelling, the cap can be
hung to its appropriate place located on
the door A (fig. 141).
The sealing may cause a slight pressure
increase in the tank. A little breathing
off, while slackening the cap is
absolutely normal.In case of loss or damage to the fuel
tank cap, make sure that the
replacement cap is for the appropriate
vehicle.
Tighten the cap of the fuel tank filler
until you hear a "click". This sound
shows that the cap of the fuel tank filler
is properly tightened.
For versions / markets where provided,
turn the key clockwise until it stops. It
is not necessary to apply an additional
load on the key to complete the
tightening of the cap. Only in the case
where the cap has been tightened
properly, it will be possible to remove
the ignition key from the cap.
After each refuelling, make sure the fuel
filler cap is securely tightened.141F1A5004
109
ENGINE OIL
48)
Check the oil level a few minutes (about
5) after the engine has stopped, with
the vehicle parked on level ground.
Check the level is within the MIN. and
MAX. marks on the dipstick B fig. 241 -
fig. 242 - fig. 243 - fig. 244.
The range between the MIN and MAX
marks corresponds to about 1 litre
of oil.
If the oil level is near or under the MIN
line, add oil through the filler A fig. 241 -
fig. 242 - fig. 243 - fig. 244 until it
reaches the MAX line.
The oil level must never exceed the
MAX mark.
Engine oil consumption
The maximum engine oil consumption
is usually 400 grams every 1000 km.
When the vehicle is new, the engine
needs to be run in, therefore the engine
oil consumption can only be considered
stabilised after the first 5,000–6,000
km.
IMPORTANT The oil consumption
depends on driving style and the
conditions under which the vehicle is
used.IMPORTANT After adding or changing
the oil, let the engine run for a few
seconds and wait a few minutes after
switching it off before checking the
level.
IMPORTANT Always top up using
engine oil of the same specifications as
that already in the engine.
ENGINE COOLANT
49)187)
The coolant level must be checked
when the engine is cold and must
range between the MIN and MAX
marks on the reservoir.
If the level is to low, operate as follows:
❒remove the plastic cover A fig. 245,
rotating the locking screws B fig.
245 counter-clockwise, to access the
filler of the reservoir;
❒slowly pour a mixture of 50%
demineralised water and 50%
PARAFLU
UPfrom PETRONAS
LUBRICANTS through the reservoir
filler C fig. 241 - fig. 242 - fig. 243
- fig. 244 until the level is close to
MAX.
A 50-50 mixture of PARAFLU
UPand
distilled water gives freeze protection
up to –35°C.When the vehicle is used in particularly
harsh weather conditions, we
recommend using a 60-40 mixture of
PARAFLU
UPand demineralised water.
POWER STEERING FLUID
193)
3)
51)
Check that the liquid contained in the
tank is at the maximum level. This
operation must be carried out with the
vehicle level and with the engine off and
cold.
Proceed as follows:
❒remove the plastic cover A fig. 245,
rotating the locking screws B fig.
245 counter-clockwise, to access the
filler of the reservoir;
245F1A0336
247
❒check that the fluid level is up to the
MAX mark on the dipstick attached
to the reservoir cap F fig. 241 -
fig. 242 - fig. 243 - fig. 244 (use the
level shown on the 20°C side of
the dipstick to check when cold).
If the level of the fluid in the tank is
lower than the specified level, top up
using only one of the products
indicated in the "Fluid and lubricants"
table in the "Technical specifications"
section, proceeding as follows:
❒Start the engine and wait for the fluid
level in the tank to stabilise.
❒With the engine running, turn the
steering wheel from right to left
fully several times.
❒Top up the fuel to the MAX level and
then retighten the cap.
WINDSCREEN/REAR
WINDOW WASHER FLUID
188) 189)
To add fluid:
❒remove cap D fig. 241 - fig. 242 - fig.
243 - fig. 244, pulling the retaining
tooth outward;
❒pull the opening of the pipe upwards
to remove the telescopic funnel fig.
246.IMPORTANT Before opening the cap,
make sure it is correctly oriented (as
illustrated in fig. 246) to prevent it from
being damaged and interfering with
the adjacent mechanical parts.
Otherwise, turn it until it reaches the
correct position.Fill according to the following
instructions:
Use a mixture of water and TUTELA
PROFESSIONAL SC 35, in the
following concentrations:
30% TUTELA PROFESSIONAL SC 35
and 70% water in summer.
50% TUTELA PROFESSIONAL SC 35
and 50% water in winter.
At temperatures below –20°C, use
undiluted TUTELA PROFESSIONAL SC
35 fluid.
To close the cap, operate as follows:
❒push the funnel fully until it locks;
❒close the cap.
190)
246F1A0396
248
SERVICING AND MAINTENANCE
BRAKE FLUID
191) 192)
50)
Undo cap E fig. 241 - fig. 242 - fig. 243
- fig. 244 and check that the liquid in
the reservoir is at the maximum level.
The fluid level in the reservoir must not
exceed the MAX mark.
Use the brake fluid shown in the "Fluids
and lubricants" table (see "Technical
Specifications").
NOTE Carefully clean the cap of the
reservoir and the surrounding surface.
Take great care to ensure that
impurities do not enter the reservoir
when the plug is opened.
For topping-up, always use a funnel
with integrated filter with mesh equal to
or lower than 0.12 mm.
IMPORTANT Brake fluid absorbs
moisture. For this reason, if the vehicle
is mainly used in areas with a high
degree of atmospheric humidity, the
fluid should be replaced at more
frequent intervals than specified in the
“Scheduled Servicing Plan”.IMPORTANT
47) When topping up, take care not
to mix up the various types of
fluids: they are not compatible
with each other and could
seriously damage the car.
48) The used engine oil and the filter
that has been replaced contain
substances that are harmful to
the environment. To change the
oil and filters, we advise you to
contact a Fiat Dealership.
49) PARAFLU
UPantifreeze is used in
the engine cooling system. Use
fluid of the same type as that
contained in the cooling system
for any top-ups. PARAFLU
UP
cannot be mixed with any other
type of fluid. If this happens, do
not start the engine and contact a
Fiat Dealership.
50) Avoid allowing brake fluid, which
is extremely corrosive, to come
into contact with painted areas.
Should it happen, wash
immediately with water.51) Do not press the power steering
end of travel lock for longer than 8
consecutive seconds with the
engine running because it will
cause noise and risk damaging
the system.
WARNING
185) Never smoke when performing
operations in the engine
compartment. Flammable gases
and fumes may be present and
risk igniting.
186) Be very careful when working in
the engine compartment when
the engine is hot: you may get
burned. Remember that the fan
may start up if the engine is hot:
this could injure you. Scarves, ties
and other loose clothing might
be pulled by moving parts.
187) The cooling system is
pressurised. If necessary, only
replace the plug with another
original one or the operation of
the system may be adversely
affected. Do not remove the
reservoir plug when the engine is
hot: risk of burns.
249
When the setting is reached the
indicator B fig. 248 is triggered,
changing to red, even with the engine
off. To reset the indicator, clean/replace
the cartridge as on normal versions
and then reset the indicator by pressing
the button C fig. 248.
IMPORTANT To blow the filter use an
air jet, do not use water or liquid
detergents.
Since this cleaner is specific to versions
designed for dusty areas, it is
advisable to contact a Fiat Dealership
to change the cleaner.POLLEN FILTER
Pollen filter replacement must be
carried out at a Fiat Dealership.BATTERY
The battery is “limited maintenance”
type: under normal conditions of use,
the electrolyte does not need topping
up with distilled water.
It does, however, need to be checked
periodically at a Fiat Dealership or
by specialist personnel to make sure it
is working correctly.
The battery is located inside the
passenger compartment, in front of the
pedals. Remove the protective cover
to gain access to it.
194) 195)
REPLACING THE
BATTERY
If required, replace the battery with an
original spare part with the same
specifications.
If a battery with different specifications
is fitted, the service intervals given in
the “Scheduled Servicing Plan” will no
longer be valid.
Follow the battery manufacturer's
instructions for maintenance.
52) 53)
196) 197)
4)
248F1A0239
251
BODYWORK
PROTECTION AGAINST
ATMOSPHERIC AGENTS
The main causes of corrosion are the
following:
❒atmospheric pollution;
❒salty air and humidity (coastal areas,
or hot humid climates);
❒seasonal environmental conditions.
The abrasive action of wind-borne
atmospheric dust and sand, as well as
mud and gravel raised by other vehicles
is also not to be underestimated.
On your vehicle, Fiat has implemented
the best manufacturing technologies
to effectively protect the bodywork
against corrosion.
These include:
❒painting products and systems which
give the vehicle particular resistance
to corrosion and abrasion;
❒Use of galvanised (or pretreated)
steel sheets, with high resistance
to corrosion;
❒spraying the underbody, engine
compartment, wheelhouse internal
parts and other parts with highly
protective wax products;❒spraying of plastic parts, with a
protective function in the more
exposed points: underdoor, inner
wing, edges, etc;
❒use of “open” boxed sections to
prevent condensation and pockets of
moisture from triggering rust inside.
VEHICLE BODY AND
UNDERBODY WARRANTY
Your vehicle is covered by warranty
against perforation due to corrosion of
any original element of the structure
or body.
For the general terms of this warranty,
refer to the Warranty Booklet.
ADVICE FOR
PRESERVING THE
BODYWORK
Paintwork
Paintwork does not only serve an
aesthetic purpose, but also protects the
underlying sheet metal.
Touch up abrasions and scratches
immediately to prevent rust formation.
Only use genuine spare paint products
for touch-ups (see “Bodywork paint
identification plate” in the “Technical
Specifications” section).Normal maintenance of paintwork
consists in washing the car: the
frequency depends on the conditions
and environment where the car is used.
For example, it is advisable to wash
the vehicle more often in areas with
high levels of environmental pollution or
on roads spread with salt.
To correctly wash the vehicle, proceed
as follows:
❒wash the bodywork using a low
pressure jet of water;
❒wipe a sponge with a slightly soapy
solution over the bodywork,
frequently rinsing the sponge;
❒rinse well with water and dry with a
jet of air or a chamois leather.
If you put the car through a car wash,
follow these recommendations:
❒remove the aerial from the roof so it
does not get damaged;
❒the vehicle should be washed with
water added to a soapy solution;
❒rinse thoroughly to avoid soap marks
remaining on the bodywork or less
visible parts.
55)
257
TECHNICAL SPECIFICATIONS
Everything you may find useful for
understanding how your vehicle
is made and works is contained in this
chapter and illustrated with data, tables
and graphics. For the enthusiasts and
the technician, but also just for those
who want to know every detail of their
vehicle.IDENTIFICATION DATA....................262
ENGINE CODES - BODYWORK
VERSION ........................................264
ENGINE ..........................................266
POWER SUPPLY ............................267
TRANSMISSION .............................268
SUSPENSION .................................268
BRAKES .........................................269
STEERING ......................................269
WHEELS .........................................270
DIMENSIONS ..................................274
PERFORMANCE .............................284
WEIGHTS........................................286
SUPPLIES .......................................327
FLUIDS AND LUBRICANTS ............329
FUEL CONSUMPTION ....................333
CO2 EMISSIONS ............................345
OFFICIAL TYPE APPROVALS .........356
PRESCRIPTIONS FOR HANDLING
THE VEHICLE AT THE END OF ITS
LIFE ................................................360
261