Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication is
purely indicative. Fiat Group Automobiles can modify the specifications of the vehicle model described in this publication
at any time, for technical or marketing purposes. For further information, contact a Fiat Dealership.
RAIN SENSOR
(for versions/markets, where
provided)
The rain sensor is located behind
the rear view mirror in contact with
the windscreen and has the
purpose of automatically adjusting
the frequency of the windscreen
wiper strokes depending on the
intensity of the rain during
intermittent operation.
IMPORTANT Keep the glass in the
sensor area clean.
Activation fig. 64
Move the right lever down by one
click (position B).
The activation of the sensor is
signalled by a "stroke" to show that
the command has been acquired.
Turn the control F to increase
the rain sensor sensitivity.
The increasing of the rain sensor
sensitivity is signalled by a "stroke"
to show that the command has
been acquired.If the windscreen washer is used
with the rain sensor activated,
the normal washing cycle is
performed, after which the rain
sensor resumes its normal
automatic operation.
Deactivation fig. 64
Move the lever from position B or
turn the ignition key to OFF. The
next time the vehicle is started
(ignition key in ON position), the
sensor is not reactivated even if the
lever is still in position B. To activate
the sensor, move the lever to
position A or C and then back to
position B or turn the ring nut
for adjusting the sensitivity. Rain
sensor activation will be indicated
by at least one wiper “stroke” even
if the windscreen is dry.
The rain sensor is capable of
recognising the difference between
day and night and making the
necessary adjustments
automatically.
26)
HEADLIGHT WASHERS
(for versions/markets, where
provided)
The headlight washers are
“retractable”, i.e.: they are located
inside the front bumper and they
are activated when (with dipped
beams on) the windscreen washer
is operated.
IMPORTANT Check the correct
condition and cleanliness of nozzles
at regular intervals.
IMPORTANT
3) Do not use the screen wiper to
remove layers of snow or ice
from the windscreen. In such
conditions, the windscreen wiper
may be subjected to excessive
stress and the motor cut-out
switch, which prevents operation
for a few seconds, may intervene.
If operation is not restored,
contact a Fiat Dealership.
54
KNOW YOUR VEHICLE
WARNING
26) Streaks of water may cause
unnecessary blade movements.
CRUISE CONTROL
(for versions/markets, where
provided)
IN BRIEF
This is an electronic driving aid
that allows you to drive at a
speed of above 30 km/h on long
and straight dry roads with few
driving changes (e.g. motorways)
at a preset speed without having
to press the accelerator pedal.
It is therefore not recommended
to use this device on extra-urban
roads with traffic. Do not use it
in town.
Switching the device
on
Turn ring nut A fig. 66 - fig. 67 to
ON or
(according to the version).
The Cruise Control cannot be
engaged in 1st or reverse gear. It is
advisable to engage it in 4th or
higher gears.
When travelling downhill with the
device engaged, the vehicle speed
may slightly exceed the stored one.When the device is activated the
warning light
comes on together
with the relevant message on the
instrument panel.
66 - Versions without Speed LimiterF1A0364
67 - Versions with Speed LimiterF1A0363
55
ABS
This is an integral part of the
braking system, which prevents
one or more wheels from locking or
slipping regardless of the road
surface conditions and braking
intensity, ensuring control of the
vehicle even during emergency
braking.
The system intervenes when
braking and the wheels are about
to lock, typically in emergency
braking or low-grip conditions,
when locking may be more
frequent.
The ABS ensures the direction of
the vehicle while braking and
optimises the braking distances at
the same time.
The system also improves control
and stability of the car when
braking on a surface where the grip
of the left and right wheels varies,
or when braking on corners.
The system is completed by EBD
(Electronic Braking Force
Distribution), which distributes the
braking action between the front
and rear wheels.IMPORTANT To obtain the
maximum efficiency of the braking
system, a bedding-in period of
about 500 km is needed: during
this period it is better to avoid
sharp, repeated and prolonged
braking.
50)
SYSTEM
INTERVENTION
The driver can feel that the ABS
has come into action because the
brake pedal pulsates slightly and
the system gets noisier: it means
that the car speed should be
altered to suit the type of road
surface.
51) 52) 52) 53) 54) 55) 56) 57)
MSR SYSTEM
(Motor Schleppmoment
Regelung)
This system is an integral part of
the ABS and intervenes, if there is
sudden downshifting, restoring
torque to the engine, thereby
preventing excessive drive at the
drive wheels which, especially
in poor grip conditions, could lead
to a loss in stability of the vehicle.
WARNING
50) The ABS exploits the grip
available to the full, but it cannot
improve it. Therefore, you should
take great care when driving on
slippery surfaces, without taking
unnecessary risks.
51) When the ABS intervenes and
you notice the brake pedal
pulsating, keep the pedal pushed
down and don’t be alarmed. This
will help you to stop in the
shortest distance possible,
depending on the road conditions.
52) If the ABS intervenes, it means
you have almost reached the grip
limit between the tyres and the
road surface: slow down to make
sure that you drive in accordance
with the available grip
82
KNOW YOUR VEHICLE
PROVISION FOR
FITTING TELEPASS ON
REFLECTIVE
WINDSCREEN
(for versions/markets, where
provided)
If the vehicle is equipped with a
reflective windscreen, install the
Telepass in the appropriate area
shown in fig. 139 - fig. 140.
WARNING
91) Take care when fitting additional
spoilers, alloy wheels or non-
standard wheel hubs: they could
reduce the ventilation of the
brakes and affect efficiency
during sharp, repeated braking or
on long descents. Make sure
that nothing obstructs the pedal
stroke (mats, etc.)
REFUELLING THE
VEHICLE
IN BRIEF
Refuel the vehicle exclusively with
diesel for motor vehicles in
compliance with European
specification EN590.
Stop the engine before refuelling.
OPERATION AT LOW
TEMPERATURES
If the outside temperature is very
low, diesel thickens due to the
formation of paraffin clots with
consequent defective operation of
the fuel supply system.
139F1A0310
140F1A0311
109
"Trip B", available on multifunction
display only, is used to display
the values relating to:
❒Distance travelled B
❒Average consumption B
❒Average speed B
❒Trip time B (driving time).
21)
Values displayed
Outside temperature
Indicates the temperature outside
the vehicle passenger
compartment.
Range (for versions/markets, where
provided)
This indicates the distance that can
still be travelled with the fuel in the
tank, assuming that driving style
remains unvaried. The display will
show the reading '-----' when
the following events take place:
❒range value lower than 50 km (or 30
mi)
❒vehicle is left parked with the engine
running for a long time.
IMPORTANT The range can be
affected by several factors: driving
style (see paragraph “Driving style”
in the “Starting and driving”
section), type of route (motorway,
towns and cities, mountain roads,
etc…), usage conditions (load,
tyre pressures, etc…). Trip planning
must therefore take the above
into account.
Distance travelled
This value shows the distance
covered from the start of the new
journey.
Average consumption (for
versions/markets, where provided)
This value shows the approximate
average fuel consumption from
the start of the new journey.
Instant consumption (for versions/
markets where provided)
This value shows the fuel
consumption. The value is
constantly updated. The display will
show “----”ifthecarisparked
with the engine running.Average speed
This value shows the car's average
speed based on the overall time
elapsed since the start of the new
journey.
Trip time
Time elapsed since the start of the
new journey.
IMPORTANT If there is no
information, the Trip computer
displays "----" in place of the value.
When normal operating conditions
are restored, the counting of the
various values is resumed, without
either zeroing the values displayed
prior to the problem, or starting a
new mission.
TRIP control button
The TRIP button is located on the
right stalk fig. 151. With the ignition
key turned to MAR-ON, this button
allows you to view the previously
described values and also zero
them to begin a new journey:
❒brief press to access the various
values displays;
130
KNOWING THE INSTRUMENT PANEL
SNOW TYRES
A Fiat Dealership will be happy to
provide advice concerning the most
suitable type of tyre for the
customer's requirements.
The performance of these tyres is
considerably reduced when the
tread depth is less than 4 mm.
Replace them in this case.
Due to the specific characteristics
of snow tyres, in normal weather
conditions or on long motorway
journeys, the performance of these
tyres is lower than that of standard
tyres. Their usage should therefore
be restricted in accordance with
their type approval.
IMPORTANT When using snow
tyres with a maximum speed index
below the one that can be reached
by the vehicle (increased by 5%),
place a notice in the passenger
compartment, plainly in view, which
states the maximum speed allowed
by the snow tyres (as per EC
Directive).All four tyres should be the same
(brand and track) to ensure greater
safety when driving and braking
as well as a good manoeuvrability.
Remember that you should not
change the rotation direction of the
tyres.
139)
WARNING
139) The maximum speed for snow
tyres marked "Q" is 160 km/h,
while it is 190 km/h for "T" tyres
and 210 km/h for "H" tyres. You
should, however, always comply
with the speed limits of the
highway code.
SNOW CHAINS
The use of snow chains should be
in compliance with local regulations
of each country.
Snow chains can be fitted to the
tyres of the front wheels (drive
wheels) only.
Use of Lineaccessori Fiat snow
chains is recommended. Check the
tension of the snow chains after
the first few metres have been
driven.
43)
IMPORTANT With snow chains,
use the accelerator with extreme
care to prevent, or to limit as much
as possible, slipping of the drive
wheels that could cause chain
breakage, resulting in damage to
the car body or mechanical
components.
IMPORTANT For versions fitted with
225/75 R16 tyre, use snow chains
with max. thickness 16 mm.
195
When travelling on snowy roads
with snow chains, it may be helpful
to turn the ASR off: in fact, in these
conditions, the driving wheels
skidding when moving off gives you
better traction.
WARNING
193) Remember that the road
holding qualities of your vehicle
also depend on the correct
inflation pressure of the tyres.
194) If the pressure is too low, the
tyre will overheat and could be
seriously damaged.
195) Avoid switching the tyres from
the right side of the vehicle to the
left side and vice versa.
196) Never submit alloy rims to
repainting treatments requiring
the use of temperatures
exceeding 150°C. The mechanical
properties of the wheels could
be impaired.
RUBBER HOSES
As far as the brake system and fuel
supply system rubber hoses are
concerned, follow the "Scheduled
Servicing Plan" in this chapter
carefully.
Ozone, high temperatures and
prolonged lack of fluid in the
system may cause hardening and
cracking of the hoses, with possible
leaks. Careful checking is therefore
necessary.
WINDSCREEN
WIPER
BLADES
Periodically clean the rubber part
using special products; TUTELA
PROFESSIONAL SC 35 is
recommended.
Replace the blades if the rubber
edge is deformed or worn. In any
case, it is advisable to replace them
approximately once a year.
A few simple precautions can
reduce the possibility of damage to
the blades:
❒if the temperature falls below zero,
make sure that ice has not frozen
the rubber against the glass. Use a
de-icing product to release it if
required;
❒remove any snow from the glass: in
addition to protecting the blades,
this prevents effort on the motor and
overheating;
❒do not operate the windscreen and
rear window wipers on dry glass.
197)
246
SERVICING AND MAINTENANCE