2015 DODGE GRAND CARAVAN phone

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
672 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
676 IF YOU NEED CONSUMER ASSISTANCE

Bulbs, Light.............................125
Calibration, Compass......................340
Camera, Rear............................249
Capacities, Fluid..........................656
Caps, Filler
Fuel.................................540
Power Steering.........................479
Radiator (Coolant Pressure)................628
Carbon Monoxide Warning..................121
Cargo Compartment
Luggage Carrier........................294
Cargo (Vehicle Loading)....................285
Car Washes.............................635
Cellular Phone...........................432
Center High Mounted Stop Light..............655
Certification Label.........................542
Chains, Tire.............................520
Changing A Flat Tire.......................575
Chart, Tire Sizing.........................497
Check Engine Light (Malfunction Indicator Light) . .316
Checking Your Vehicle For Safety..............121
Checks, Safety...........................121
Child Restraint............................96
Child Restraints
Booster Seats..........................100
Center Seat LATCH......................109
Child Restraints.........................96
Child Seat Installation....................112
How To Stow An Unused ALR Seat Belt.......110
Infants And Child Restraints................98
Install A LATCH-compatible Child Restraint . . . .109
Installing Child Restraints Using The Vehicle Seat
Belt.................................111
Lower Anchors And Tethers For Children......103
Older Children And Child Restraints..........99
Seating Positions........................102
Using The Top Tether Anchorage............117
682 INDEX

Fluid................................633
Transmitter Battery Service (Remote Keyless Entry) . .28
Transmitter, Garage Door Opener (HomeLink®). . . .256
Transmitter, Remote Keyless Entry (RKE).........21
Transporting Pets.........................120
Tread Wear Indicators......................516
Trip Odometer...........................312
Turn Signals.............................311
UCI Connector...........................377
Uconnect®
Advanced Phone Connectivity..............165
Uconnect® 130
Operating Instructions Auxiliary Mode........359
Operating Instructions CD Mode............354
Operating Instructions Radio Mode..........350
Playing MP3 Files.......................356
Uconnect® 130 With Satellite Radio
Multimedia Satellite Radio.................372
Operating Instructions Radio Mode..........360
Playing MP3 Files.......................368
Uconnect® phone.........................160
Umbrella Holder..........................281
Uniform Tire Quality Grades.................677
Universal Consumer Interface (UCI) Connector . . . .377
Universal Transmitter......................256
Unleaded Gasoline........................531
Untwisting Procedure, Seat Belt................70
Upholstery Care..........................638
Vanity Mirrors...........................138
Variance, Compass........................341
Vehicle Certification Label...................542
Vehicle Identification Number (VIN).............6
Vehicle Loading..........................504
Vehicle Modifications/Alterations...............7
Vehicle Storage...........................452
Viscosity, Engine Oil.......................614
698 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.