Page 24 of 689

This feature also turns on the approach lighting in the
outside mirrors — if equipped. Refer to “Mirrors” in
“Understanding The Features Of Your Vehicle” for fur-
ther information.
The lights will fade to off after approximately 30 seconds,
or they will immediately fade to off once the ignition
switch is turned to ON/RUN from the OFF position.
NOTE:
•The front courtesy overhead console and door cour-
tesy lights do not turn on if the dimmer control is in
the “Dome defeat” position (extreme bottom position).
•The Illuminated Entry system will not operate if the
dimmer control is in the “Dome defeat” position
(extreme bottom position).
REMOTE KEYLESS ENTRY (RKE)
The RKE system allows you to lock or unlock the doors,
open the power liftgate, or activate the Panic Alarm from
distances up to approximately 66 ft (20 m) using a
hand-held Key Fob with RKE transmitter. The RKE
transmitter does not need to be pointed at the vehicle to
activate the system.
NOTE:Driving at speeds 5 MPH (8 km/h) and above
disables the system from responding to all RKE transmit-
ter buttons for all RKE transmitters.
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 37 of 689

NOTE:For emergency exit with the system engaged,
move the lock knob up (unlocked position), roll down the
window, and open the door with the outside door
handle.
KEYLESS ENTER-N-GO™
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry (RKE) system and a
feature of Keyless Enter-N-Go™. This feature allows you
to lock and unlock the vehicle’s door(s) without having to
push the RKE transmitter lock or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF. Refer to
“Uconnect® Settings” in “Understanding Your Instru-
ment Panel” for further information.
•If wearing gloves on your hands, or if it has been
raining on the Passive Entry door handle, the unlock
sensitivity can be affected, resulting in a slower re-
sponse time.
•If the vehicle is unlocked by Passive Entry and no door
goes ajar within 60 seconds, the vehicle will re-lock,
and if equipped, will arm the security alarm.
To Unlock From The Driver’s Side:
With a valid Passive Entry RKE transmitter within 5 ft
(1.5 m) of the driver’s door handle, grab the driver’s front
door handle to unlock the driver’s door automatically.
The interior door panel lock knob will raise when the
door is unlocked.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35
Page 49 of 689

NOTE:
•In the event of a power malfunction to the liftgate, an
emergency liftgate latch release can be used to open
the liftgate. The emergency liftgate latch release can be
accessed through a snap-in cover located on the lift-
gate trim panel.
•If the liftgate is left open for an extended period of
time, the liftgate may need to be closed manually to
reset power liftgate functionality.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away.
NOTE:
•The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above 0 MPH
(0 km/h).
•The power liftgate will not operate in temperatures
below−22°F (−30°C) or temperatures above 150°F
(65°C). Be sure to remove any buildup of snow or ice
from the liftgate before pushing any of the power
liftgate switches.
•If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position, provided it
meets sufficient resistance.
•There are also pinch sensors attached to the side of the
liftgate. Light pressure anywhere along these strips
will cause the liftgate to return to the open position.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 47
Page 124 of 689
If equipped, the rearview mirror contains an ASSIST and
a 9-1-1 button.
NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.
Automatic Dimming Mirror
122 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 125 of 689

•Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
•Indication that the occupant placed a 9-1-1 Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123
Page 127 of 689

WARNING!(Continued)
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
(Continued)
WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 125
Page 150 of 689

Front Heated Seats
The front heated seats control buttons are located within
the climate or controls screen of the touchscreen.
You can choose from HI, LO or OFF heat settings. The
indicator lights in each switch indicate the level of heat in
use. Two indicator lights will illuminate for HI, one for
LO and none for OFF.
•Press the heated seat buttononce to turn the HI
setting ON.
•Press the heated seat buttona second time to turn
the LO setting ON.
•Press the heated seat buttona third time to turn
the heating elements OFF.
If the HI-level setting is selected, the system will auto-
matically switch to LO-level after approximately 60 min-
utes of continuous operation. At that time, the display
will change from HI to LO, indicating the change. The
LO-level setting will turn OFF automatically after ap-
proximately 45 minutes.
NOTE:
•Once a heat setting is selected, heat will be felt within
two to five minutes.
•The engine must be running for the heated seats to
operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the
heated seats can be programed to come on during a
remote start.
This feature can be programmed through the Uconnect®
system. Refer to “Uconnect® Settings” in “Understand-
ing Your Instrument Panel” for further information.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 152 of 689

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns
even at low temperatures, especially if used for
long periods of time.
•Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting
in a seat that has been overheated could cause
serious burns due to the increased surface tempera-
ture of the seat.
Front Ventilated Seats — If Equipped
Located in the seat cushion and seat back are small fans
that draw the air from the passenger compartment and
move air through fine perforations in the seat cover to
help keep the driver and front passenger cooler in higher
ambient temperatures. The fans operate at two speeds,
HI and LO.
The front ventilated seats control buttons are located
within the Uconnect® system. You can gain access to the
control buttons through the climate screen or the controls
screen.
•Press the ventilated seat buttononce to choose HI.
•Press the ventilated seat buttona second time to
choose LO.
•Press the ventilated seat buttona third time to
turn the ventilated seat OFF.
NOTE:The engine must be running for the ventilated
seats to operate.
150 UNDERSTANDING THE FEATURES OF YOUR VEHICLE