
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 563

About Your Brakes........................403
ABS (Anti-Lock Brake System)................406
Adaptive Cruise Control (ACC) (Cruise Control) . . .169
Adding Engine Coolant (Antifreeze)............512
Adding Fuel.............................455
Adding Washer Fluid......................506
Additives, Fuel...........................453
Adjustable Pedals.........................163
Air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Air Bag
Advance Front Air Bag....................58
Air Bag Components.....................57
Air bag Operation.......................60
Air Bag Warning Light....................69
Driver Knee Air Bag......................62
Enhanced Accident Response................68
Event Data Recorder (EDR).................72
Front Air Bag . . . . . . . . . . . . . . . . . . . . . . . . . . .57
If A Deployment Occurs...................67
Knee Impact Bolsters.....................61
Maintaining Your Air Bag System............71
Side Air Bags...........................62
Transporting Pets........................94
Air bag Deployment........................57
Air bag Light.............................69
Air bag Maintenance........................71
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .500
Air Conditioner Maintenance.................502
Air Conditioning..........................338
Air Conditioning Filter.....................348
Air Conditioning, Operating Tips..............346
Air Conditioning Refrigerant.................502
Air Conditioning System....................345
Air Pressure, Tires.........................430
Alarm
Arm The System........................19
Alarm Light.............................251
Alarm, Panic.............................23
572 INDEX

Jump Starting..........................478
Overheating...........................464
Emergency Trunk Release....................44
Emission Control System Maintenance..........493
Engine.................................491
Air Cleaner...........................500
Block Heater..........................374
Checking Oil Level......................497
Compartment..........................492
Compartment Identification................491
Coolant (Antifreeze).....................510
Cooling..............................509
Exhaust Gas Caution.....................97
Fails to Start...........................372
Flooded, Starting.......................372
Fuel Requirements......................450
Jump Starting..........................478
Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..497
Oil Change Interval......................497
Oil Filler Cap..........................497
Oil Selection...........................497
Overheating...........................464
Starting..............................369
Temperature Gauge......................251
Engine Oil Viscosity.......................497
Enhanced Accident Response Feature............68
Entry System, Illuminated....................20
Ethanol................................451
Event Data Recorder........................72
Exhaust Gas Caution........................97
Exhaust System...........................97
Exterior Folding Mirrors....................116
Exterior Lighting..........................145
Exterior Lights...........................100
Filters
Air Cleaner...........................500
Air Conditioning.......................348
10
INDEX 577

Lights On Reminder.....................149
Malfunction Indicator (Check Engine).........251
Parade Mode (Daytime Brightness)...........155
Passing..............................151
Reading..............................152
Seat Belt Reminder......................251
Security Alarm.........................251
Service...............................542
Service Engine Soon (Malfunction Indicator) . . . .251
Tire Pressure Monitoring (TPMS)............251
Traction Control........................416
Turn Signal...........................100
Vanity Mirror..........................118
Warning (Instrument Cluster Description)......251
Loading Vehicle..........................458
Capacities............................460
Ti re s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..424
Locks..................................29
Automatic Door.........................31
Auto Unlock...........................32
Child Protection.........................32
Door.................................29
Power Door............................31
Low Tire Pressure System...................443
Lubrication, Body.........................505
Lug Nuts...............................465
Maintenance Free Battery....................500
Maintenance Procedures....................496
Maintenance Schedule......................552
Malfunction Indicator Light (Check Engine).......251
Manual, Service..........................567
Master Cylinder (Brakes)....................517
Memory Feature (Memory Seat)...............139
Memory Seat............................139
Memory Seats and Radio....................139
Methanol...............................451
Mirrors................................108
582 INDEX

Safety, Exhaust Gas.........................97
Safety Information, Tire.....................418
Safety Tips...............................96
Schedule, Maintenance.....................552
Seat Belt
Automatic Locking Retractor (ALR)...........55
Energy Management Feature................55
Lap/Shoulder Belts.......................47
Lap/Shoulder Belt Untwisting...............52
Pregnant Women........................54
Seat Belt Extender.......................53
Seat Belt Pretensioner.....................54
Seat Belt Reminder.......................46
Seat Belt System.........................44
Seat Belt Maintenance......................527
Seat Belt Reminder.........................46
Seat Belts................................46
Adjustable Upper Shoulder Anchorage.........52
Child Restraint..........................73
Extender..............................53
Front Seat.............................46
Inspection.............................98
Operating Instructions....................50
Pregnant Women........................54
Pretensioners...........................54
Rear Seat..............................47
Reminder.............................251
Untwisting Procedure.....................52
Seats..................................128
Adjustment...........................128
Easy Entry............................142
Head Restraints........................134
Heated...............................131
Height Adjustment......................128
Memory..............................139
Power...............................128
Rear Folding..........................138
Seatback Release........................138
586 INDEX

Replacement...........................439
Rotation..............................442
Safety...............................418
Sizes................................419
Snow Tires............................434
Spinning.............................438
Tread Wear Indicators....................438
Tire Safety Information.....................418
Tire Service Kit...........................467
To Open Hood...........................144
Towing................................461
Behind a Motorhome.....................461
Recreational...........................461
Towing Vehicle Behind a Motorhome...........461
Traction................................397
Traction Control..........................409
Trailer Towing...........................461
Transmission
Automatic............................374
Fluid................................519
Maintenance...........................519
Shifting..............................374
Transmitter Battery Service (Remote Keyless Entry) . .24
Transmitter Programming (Remote Keyless Entry) . . .24
Transmitter, Remote Keyless Entry (RKE).........21
Transporting Pets..........................94
Tread Wear Indicators......................438
Trip Odometer...........................251
Trunk Lid (Deck Lid).......................42
Trunk Release, Emergency....................44
Trunk Release Remote Control.................42
Turn Signals.............................150
UCI Connector...........................333
Uconnect®
Customer Programmable Features...........297
Operation.............................332
Uconnect® Settings.......................22
10
INDEX 589