2015 Citroen C4 PICASSO audio

391
Select "Contacts ".
Select
 
the   desired   contact   from   the   list   offered.
Select " Call".
Calling a recently used number
Press on Telephone  to   display   the  p
rimary pag e.
Select " Call log ".
Select
 
the   desired   contact   from   the   list   offered.
It
 
is
  always   possible   to   make   a   call  
d

irectly   from   the   telephone;   park   the  
v

ehicle   first   as   a   safety   measure.
Managing contacts / entries
Press on Telephone  to   display   the  p
rimary pag e.
Select " Contacts ".
Select " Add contact ".
Select " Create"
 

to
 
add
 
a
 
new
 
contact.
o

r "Modify "
  to   edit   the   selected   contact.
o

r "Delete "
  to   delete   the   selected  
c

ontact.
o

r "Delete all "
  to   delete   all   information  
f

or   the   selected   contact. Select "
Directory information "
for   the   number   of   entries   used,  
a

vailable, ...
.
audio and Telematics

392
The following table groups together the answers to the most frequently asked questions concerning your audio system.
Frequently asked questions
Navigation
QUESTIONANSWER SOLUTION
The route calculation is
not
 
successful. The
  route   settings   may   conflict   with   the   current   location   (exclusion  
o

f   toll   roads   on   a   toll   motor way). Check
  the   route   settings   in   the   "Navigation"  
m

enu.
The
 
POIs   do   not   appear. The   POIs   have   not   been   selected.Select
  the   POIs   in   the   list   of   POIs.
The
 
Hazard   zone   audible  
w

arning   does   not   work. The
  audible   warning   is   not   active.Activate
  audible   warnings   in   the   "Navigation"  
m

enu.
The
 
system   does   not  
s

uggest   a   detour   around  
a

n
 
incident   on   the   route.The
  guidance   criteria   do   not   take   account   of   TMC   messages.Select the "Traffic info" function in the list of route
settings.
I
 
receive   an   Accident-
prone area alert which is
not
 
on
 
my   route. Other
  than   guidance,   the   system   announces   all   Hazard   zones  
p

ositioned   in   a   cone   located   in   front   of   the   vehicle.   It   may   provide  
a

n   alert   for   a   Hazard   zone   located   on   nearby   or   parallel   roads.
Zoom in on the map to view the exact position of the Accident-prone   area.   Select   "On   the   route"   to   no l

onger   receive   alerts   other   than   navigation   instructions
 o

r   to   reduce   the   time   for   the   announcement.
Audio and Telematics

393
QUESTIONANSWER SOLUTION
Certain
  traffic   jams   along  
t

he
 
route   are   not   indicated  
i

n
 
real
 
time. On
  starting,   it   is   several   minutes   before   the   system   begins   to  
r

eceive   the   traffic   information. Wait
  until   the   traffic   information   is   being   received  
c

orrectly   (display   of   the   traffic   information   icons  
o

n   the   map).
The
  filters   are   too   restrictive. Modify
  the   "Geographic   filter"   settings.
In
  certain   countries,   only   major   routes   (motor ways...)   are   listed   for  
t

he   traffic   information. This
  phenomenon   is   normal.   The   system   is  
d

ependent   on   the   traffic   information   available.
The
 
altitude   is   not  
d

isplayed. On
  starting,   the   initialisation   of   the   GPS   may   take   up   to   3   minutes   to  
r

eceive   more   than   4   satellites   correctly.Wait
  until   the   system   has   started   up   completely  
s

o   that   there   is   GPS   coverage   by   at   least  
4

 satellites.
Depending
  on   the   geographical   environment   (tunnel...)   or   the  
w

eather,   the   conditions   of   reception   of   the   GPS   signal   may   vary.This
  phenomenon   is   normal.   The   system  
i

s   dependent   on   the   GPS   signal   reception  
c

onditions.
.
Audio and Telematics

394
Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the
 
radio   station   listened  
t

o
 
gradually   deteriorates  
o

r
 
the
 
stored   stations   do  
n

ot
 
function   (no   sound,  
87

.5 Mhz   is   displayed...). The
  vehicle   is   too   far   from   the   transmitter   used   by   the   station  
l

istened   to   or   there   is   no   transmitter   in   the   geographical   area  
t

hrough   which   the   vehicle   is   travelling.Activate
  the   "RDS"   function   by   means   of   the  
s

hort-cut   menu   to   enable   the   system   to   check  
w

hether   there   is   a   more   power ful   transmitter   in  
t

he   geographical   area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)  
b

lock   reception,   including   in   RDS   mode.This
  phenomenon   is   normal   and   does   not  
i

ndicate   a   fault   with   the   audio   system.
The
  aerial   is   absent   or   has   been   damaged   (for   example   when   going  
t

hrough   a   car   wash   or   into   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I
 
cannot   find   some   radio  
s

tations in the list of
stations
 r

eceived. The
  station   is   not   received   or   its   name   has   changed   in   the   list. Press   and   hold   the   "List"   button   at   the   steering  
m

ounted   controls   to   update   the   list   of   stations  
r

eceived   or   press   on   the   system   update   function:  
"

Update   list".
Some
  radio   stations   send   other   information   in   place   of   their   name  
(

the   title   of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The
 
name   of   the   radio  
s

tation
 c
hanges.
Audio and Telematics

395
Media
QUESTIONANSWER SOLUTION
Playback   of   my   USB  
m

emory   stick   starts   only  
a

fter
 
a
 
very   long   wait  
(

around   2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down  
a

ccess   to   reading   the   memory   stick   (multiplication   by   10   of   the  
c

atalogue   time). Delete
  the   files   supplied   with   the   memory   stick  
a

nd   limit   the   number   of   sub-folders   in   the   file  
s

tructure   on   the   memory   stick.
When
 
I

 
c
onnect  
m
y  
i
Phone  
a

s
 
a
 
telephone   and   to  
t

he
 
USB   port   at   the   same  
t

ime,
 
I
 
am   unable   to   play  
t

he
 
music   files. When
  the   iPhone   connects   automatically   as   a   telephone,   it   forces  
t

he   streaming   function.   The   streaming   function   takes   the   place  
o

f   the   USB   function   which   is   then   not   useable,   there   is   a   period  
w

ithout   sound   of   the   track   being   played   with   Apple
® players.D isconnect   and   reconnect   to   the   USB   port   (the  
U

SB   function   takes   priority   over   streaming).
The
 
CD
 
is
 
ejected
 
a

utomatically
 
or
 
is
 
not
 
p

layed
 
by
 
the
 
player. The
 
CD
 
is
 
inserted
 
upside
 
down,
 
is
 
unplayable,
 
does   not   contain   any
 a

udio
 
data
 
or
 
contains
 
an
 
audio
 
format
 
which
 
the
 
player   cannot   play.-
 
C
heck   that   the   CD   is   inserted   in   the   player  
t

he   right   way   up.
-
 
C
heck   the   condition   of   the   CD:   the   CD  
c

annot   be   played   if   it   is   too   damaged.
-
 C

heck   the   content   in   the   case   of   a   recorded
 C

D:   refer   to   the   advice   in   the   "AUDIO"   section.
-
 
T
he   audio   system's   CD   player   does   not   play  
DV

Ds.
-
 
S
ome   recorded   CDs   will   not   be   played   by  
t

he   audio   system   because   they   are   not   of   the  
c

orrect
 q
uality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not   recognised   by   the   audio   system.
There
 
is
 
a
 
long
 
waiting
 p

eriod
 f

ollowing
 t

he
 i

nsertion
 o

f a C
d

or connection of a
USB
 
memory
 
stick. When
  a   new   medium   is   inserted,   the   system   reads   a   certain  
a

mount   of   data   (directory,   title,   artist,   etc.).   This   may   take   from   a   few  
s

econds   to   a   few   minutes. This
  phenomenon   is   normal.
.
Audio and Telematics

396
QUESTIONANSWER SOLUTION
The
 
CD   player   sound   is  
p

o o r. The
  CD   used   is   scratched   or   of   poor   quality.Insert
  good   quality   CDs   and   store   them   in  
sui

table
 c
onditions.
The
  audio   equipment   settings   (bass,   treble,   ambiences)   are  
un

suitable. Set
  the   treble   or   bass   level   to   0,   without   selecting  
an am

bience.
Some
 
characters   in   the  
m

edia
 
information   are   not  
d

isplayed   correctly   while  
p

laying. The
  audio   system   does   not   display   some   types   of   characters. Use   standard   characters   to   name   tracks   and  
f

olders.
Playing
  of   streaming   files  
d

oes
 
not   start. The
  peripheral   device   connected   does   not   support   automatic   play. Start   the   playback   from   the   device.
The
 
names   of   tracks   and  
t

he
 
track   length   are   not  
d

isplayed   on   the   screen  
w

hen
 s

treaming
 a
udio. The
  Bluetooth   profile   does   not   allow   the   transfer   of   this   information.
Audio and Telematics

397
Settings
QUESTIONANSWER SOLUTION
In
 
changing   the   setting  
o

f
 
treble   and   bass   the  
e

qualizer   setting   is  
d

eselected. The
  selection   of   an   equalizer   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify
  the   balance   or   equalizer   settings   to   obtain  
t

he   desired   musical   ambience.
In
 
changing   the   equalizer  
s

etting,
  treble   and   bass  
r

eturn
 
to   zero.
When
 
changing   the  
b

alance   settings,   the  
d

istribution   setting   is  
d

eselected. The
  selection   of   a   distribution   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify
  the   balance   or   distribution   settings   to  
o

btain   the   desired   musical   ambience.
When
 
changing   an  
d

istribution   setting,  
t

he
 
balance   setting   is  
d

eselected.
.
Audio and Telematics

398
QUESTIONANSWER SOLUTION
There
 
is   a   difference   in  
s

ound
 
quality   between   the  
d

ifferent   audio   sources. For
  optimum   sound   quality,   the   audio   settings   for   Volume,   Bass,  
T

reble,   Equalizer   and   Loudness   can   be   adapted   to   the   different  
s

ound   sources,   which   may   result   in   audible   differences   when  
c

hanging
 s
ource. Check
  that   the   audio   settings   for   (Volume,   Bass,  
T

reble,   Equalizer,   Loudness)   are   adapted   to   the  
s

ources   listened   to.   It   is   advisable   to   set   the  
A

udio   functions   (Bass,   Treble,   Fr-Re   balance,  
L

e-Ri   balance)   to   the   middle   position,   select   the  
"

Linear",   musical   ambience   and   set   the   loudness  
c

orrection   to   the   "Active"   position   in   CD   mode   or  
t

o   the   "Inactive"   position   in   radio   mode.
With
 
the   engine   off,   the  
s

ystem
  switches   off   after   a  
f

ew
 
minutes   of   use. When
  the   engine   is   switched   off,   the   system's   operating   time  
d

epends   on   the   state   of   charge   of   the   battery.
The
  switch-off   is   normal:   the   system   switches   to   economy   mode  
a

nd   switches   off   to   prevent   discharging   of   the   vehicle's   battery.Start
  the   vehicle's   engine   to   increase   the   battery  
c

harge.
Audio and Telematics