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Audio and Telematics 7
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Emergency or assistance call
Localised Emergency Call
In an emergency, press this button for more than 2 seconds. Flashing of the green indicator lamp and a voice message confirm that the call has
been made to the "Localised Emergency Call" * centre.
Pressing this button again immediately cancels the call. The green indicator lamp goes off.
The green indicator lamp remains on (without flashing) when communication is established. It goes off at the end of the call.
Localised Emergency Call immediately locates your vehicle, makes contact with you in your language ** and - if necessary - organises sending of the appropriate emergency services ** . In countries where the service is not operational, or if the locating service has been expressly declined, the call is directed straight to the emergency services (112) without location.
** Depending on the geographic cover for "Localised Emergency Call", "Localised Assistance Call" and the official national language selected by the owner of the vehicle. The list of countries covered by Telematic services is available at dealers or on the
website in your country.
* Depending on the terms and conditions for the service, available from dealers, and technological and technical limits.
If an impact is detected by the airbag control unit, and independently of the deployment of any airbags, an emergency call is made automatically.
If you benefit from the CITROËNConnect Box offer with the SOS and assistance pack included, there are additional services available to you in your personal space, via the Internet website for your country.
Audio and Telematics
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Localised Assistance Call
The fault with the system does not prevent the vehicle being driven.
Press this button for more than 2 seconds to request assistance if the vehicle breaks down. A voice message confirms that the call has been made ** .
Pressing this button again immediately cancels the request. The cancellation is confirmed by a voice message.
Geo-location
You can deactivate geo-location by simultaneously pressing the "Localised Emergency Call" and "Localised Assistance Call" buttons, followed by a press on "Localised Assistance Call" to confirm.
To reactivate geo-location, simultaneously press the "Localised Emergency Call" and "Localised Assistance Call" buttons again, followed by a press on "Localised Assistance Call" to confirm.
If the orange indicator lamp is on fixed: the back-up battery should be replaced. In both cases, the emergency and assistance calls service may not work. Contact a qualified repairer as soon as possible.
Operation of the system
When the ignition is switched on, the green indicator lamp comes on for 3 seconds indicating that the system is operating correctly.
If the orange indicator lamp flashes then goes off: the system has a fault.
If you purchased your vehicle outside the Brand's dealer network, we suggest that you have a dealer check and, if desired, modify the configuration of these services. In a multi-lingual country, configuration is possible in the official national language of your choice.
For technical reasons, particularly to improve the quality of Telematic services to customers, the manufacturer reserves the right to carry out updates to the vehicle's on-board telematic system.
** Depending on the geographic cover for "Localised Emergency Call", "Localised Assistance Call" and the official national language selected by the owner of the vehicle. The list of countries covered by Telematic services is available at dealers or on the
website in your country.
