Page 391 of 401

63
C3-additif_en_Chap13b_SMEGplus_ed01-2015
QUESTIONANSWER SOLUTION
Certain traffic jams along
the route are not indicated
in real time. On starting, it is several minutes before the system begins to receive
the traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).
The filters are too restrictive. Modify the settings.
In certain countries, only major routes (motor ways...) are listed for
the traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has completed starting
up, so that there is GPS coverage of at least
4
satellites.
Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
.
Audio and Telematics
Page 392 of 401

64
C3-additif_en_Chap13b_SMEGplus_ed01-2015
Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5
Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list. Press on the "Update list" function in the system
to update the list of stations received.
Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
Audio and Telematics
Page 393 of 401

65
C3-additif_en_Chap13b_SMEGplus_ed01-2015
Media
QUESTIONANSWER SOLUTION
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music files. When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
.
Audio and Telematics
Page 396 of 401

68
C3-additif_en_Chap13b_SMEGplus_ed01-2015
QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is " Visible
to all ".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS text messages. The Bluetooth mode does not permit sending SMS text messages to
the system.
Telephone
Audio and Telematics
Page 399 of 401

Safety
106
Under-inflation alert
This is given by fixed illumination of this warning lamp, accompanied by an audible signal and, depending on equipment, the display of a message.
Reduce speed immediately, avoid
excessive steering movements and sudden braking Stop the vehicle as soon as it is safe to do so.
The loss of pressure detected does not always cause visible bulging of the tyre. Do not satisfy yourself with just a visual check. The alert is maintained until the system is reinitialised.
In the event of a puncture, use the temporary puncture repair kit or the spare wheel (depending on equipment), o r if you have a compressor, such as the one in the temporary puncture repair kit, check the pressures of the four tyres when cold, o r if it is not possible to make this check immediately, drive carefully at reduced s p e e d .
Reinitialisation
It is necessary to reinitialise the system every time one or more tyre pressures are adjusted, and after changing one or more wheels.
Before reinitialising the system, ensure
that the pressures of the four tyres are correct for the use of the vehicle and in line with the recommendations on the tyre pressure label. The under-inflation alert can only be relied on if the reinitialisation of the system has been done with the pressures in the four tyres correctly adjusted. The under-inflation detection system does not give a warning if a pressure is incorrect at the time of reinitialisation.
Page 400 of 401

8
Safety107
Reinitialisation of the system must be done with the ignition on and the vehicle stationary: - in the vehicle configuration menu for vehicle fitted with a display screen, - using the button on the dashboard, for vehicles without display screen.
Monochrome screen A
Press the MENU button for access to the main menu. Press the " " or " " button to select the menu Veh conf ig , then confirm by pressing the button OK .
Press the " " or " " button to select the " Reinit inflat ", menu, then confirm by pressing the OK b u t t o n . A message is displayed to confirm the instruction. Confirm by pressing the OK b u t t o n .
Monochrome screen C
Press the MENU button for access to the main menu. Press the " " or " " button to select the " Personalisation-configuration " menu, then confirm by pressing
the OK button. Press the " " or " " button to select the " Define vehicle parameters " menu, then confirm by pressing the OK button. Press the " " or " " button to select the " Tyre pressures " menu, then the " Reinitialisation " menu, then confirming by pressing the OK b u t t o n . A message confirms the reinitialisation.
Touch screen tablet
Press the MENU button. Select the " Driving " menu. In the secondary page, select " Under-inflation initialisation " . A message is displayed to confirm the
reinitialisation instruction. Select " Ye s Select " Ye s Select " " or " No ", then confirm. A message confirms the reinitialisation.
The new pressure settings registered are considered to be reference values by the s y s t e m .