In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
542 IF YOU NEED CONSUMER ASSISTANCE
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of compo-
nent wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA US LLC
warranties applicable to this vehicle and market.
9
IF YOU NEED CONSUMER ASSISTANCE 543
MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
544 IF YOU NEED CONSUMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and safety
tips.
9
IF YOU NEED CONSUMER ASSISTANCE 545
Call toll free at:
•1-800-890-4038 (U.S.)
•1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
546 IF YOU NEED CONSUMER ASSISTANCE
How To Stow An Unused ALR Seat Belt........86
Infants And Child Restraints................74
Install A LATCH-Compatible Child Restraint....85
Lower Anchors And Tethers For Children.......79
Older Children And Child Restraints..........75
Seating Positions........................78
Child Safety Locks.........................31
Clean Air Gasoline........................414
Cleaning
Wheels...............................504
Climate Control..........................303
Automatic............................303
Clock..................................277
Coin Holder.............................249
Cold Weather Operation....................340
Compact Disc (CD) Maintenance..............302
Compact Spare Tire........................394
Connector
UCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..300
Universal Consumer Interface (UCI)..........300
Console, Floor...........................249
Contract, Service..........................542
Coolant Pressure Cap (Radiator Cap)...........494
Cooling System...........................490
Adding Coolant (Antifreeze)...............492
Coolant Capacity.......................527
Coolant Level..........................491
Disposal Of Used Coolant.................494
Drain, Flush, And Refill...................491
Inspection............................495
Points To Remember.....................495
Pressure Cap..........................494
Radiator Cap..........................494
Selection Of Coolant (Antifreeze)............492
Corrosion Protection.......................501
Cruise Control (Speed Control)................172
Cupholders.............................246
Customer Assistance.......................540
10
INDEX 553
Customer Programmable Features.............277
Data Recorder, Event.......................70
Daytime Brightness, Interior Lights.............157
Daytime Running Lights....................149
Dealer Service............................475
Deck Lid, Emergency Release.................42
Deck Lid, Power Release.....................40
Defroster, Rear Window.....................255
Defroster, Windshield.......................96
Delay (Intermittent) Wipers..................158
Diagnostic System, Onboard.................473
Dimmer Switch, Headlight...................152
Dipsticks
Oil (Engine)...........................477
Disabled Vehicle Towing....................463
Disposal
Antifreeze (Engine Coolant)................494
Door Locks
Child-Protection Door Lock — Rear Doors......31
Door Locks............................21
Key Fob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Key Fob Emergency Key...................22
Remote...............................27
Remote Keyless Entry (RKE)................27
Door Locks, Automatic......................30
Driver Information Display
DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..274
Instrument Cluster Display................274
Driver Information Display (DID)
Driver Information Display (DID)............272
Driving
Through Flowing, Rising, Or Shallow Standing
Water................................357
E-85 Fuel...............................417
Electrical Power Outlets.....................241
554 INDEX
Seat Belt Reminder......................263
Security Alarm.........................263
Service...............................521
Service Engine Soon (Malfunction Indicator) . . . .263
Tire Pressure Monitoring (TPMS)............263
Traction Control........................373
Turn Signal............................98
Vanity Mirror..........................115
Warning (Instrument Cluster Description)......263
Loading Vehicle..........................424
Capacities............................426
Ti re s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..382
Load Leveling System......................257
Locks..................................27
Automatic Door.........................30
Auto Unlock...........................30
Child Protection.........................31
Door.................................27
Power Door............................29
Low Tire Pressure System...................402
Lubrication, Body.........................486
Lug Nuts...............................443
Maintenance Free Battery....................481
Maintenance Procedures....................476
Maintenance Schedule......................532
Malfunction Indicator Light (Check Engine).......263
Manual, Service..........................545
Master Cylinder (Brakes)....................497
Memory Feature (Memory Seat)...............140
Memory Seat............................140
Memory Seats And Radio...................140
Methanol...............................414
Mirrors................................106
Electric Powered........................114
Electric Remote.........................114
Exterior Folding........................112
Heated...............................115
10
INDEX 561