Page 210 of 387

Black plate (25,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
Driving and Operating 9-25
mode transitions the vehicle to
Extended Range Mode to maintain
the battery charge reserve.
Upon exiting Hold Mode, the
reserved battery charge becomes
available again and the vehicle
returns to Electric Mode. If the
transition is from Hold Mode directly
to Mountain Mode, the electric
range displayed adjusts for the
Mountain Mode charge reserve.
Hold Mode will not change normal
vehicle acceleration or braking
performance.
Press the DRIVE MODE button to
select Hold Mode.
Press the DRIVE MODE button
again to return to Normal Mode and
it becomes active after
three seconds.
The Hold light comes on when Hold
Mode is selected. SeeHold Mode
Light on page 5-21.
Each time the vehicle is started, it
will return to Normal Mode.Out of Fuel/Engine
Unavailable
If the vehicle runs out of fuel, or the
engine will not start due to a
malfunction, the vehicle can
continue to be driven in Electric
Mode. The vehicle will have less
responsive acceleration. DIC
messages indicate reduced
propulsion power, that the engine is
not available, and the need for fuel
or service.
Once the vehicle is refueled, or the
malfunction is corrected, the engine
will start the next time the vehicle is
turned on to perform a self test, and
DIC messages will not be displayed.
Once the engine starts successfully,
normal operation will continue in
either Electric or Extended Range
Mode. The engine will stop running
after the self test is completed, and
based on the current mode of
operation. See Fuel System
Messages on page 5-44 and
Service Vehicle Messages on
page 5-48.
Maintenance Modes
Engine Maintenance Mode (EMM)
EMM runs the engine to keep it in
good working condition after
approximately six weeks of no or
very limited engine operation. EMM
will force the engine to run, even if
there is a charge to power the
vehicle. When EMM is needed, the
EMM Request screen appears on
the center stack display at vehicle
start.
If Yes is selected, EMM will begin.
The engine will run for a set amount
of time without turning off. During
Page 355 of 387

Black plate (6,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
.Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Page 357 of 387

Black plate (8,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
13-8 Customer Information
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.