2015 CHEVROLET VOLT emergency towing

Black plate (6,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
.Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.

Black plate (10,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
13-10 Customer Information
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery on page 10-23 for
important safety information. If an
airbag has inflated, see What Will
You See after an Airbag Inflates? on
page 3-22.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. See Battery on
page 10-23 andHigh Voltage Safety
Information on page 1-18 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any

Black plate (8,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-7695131) -
2015 - crc - 4/25/14
i-8 INDEX
OnStar®Connections . . . . . . . . . . 14-4
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-3
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-3
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-6
Ordering Service Publications . . . . . . . . .13-11
Out of Fuel/Engine Unavailable . . . . . . . . . . . . . . . . . . 9-25
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-19
Overview Instrument Panel . . . . . . . . . . . . . . 5-3
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake and P (Park)
Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-21 Parking Assist . . . . . . . . . . . . . . . . . 9-39
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Sensing System . . . 3-23
Pedestrian Friendly Alert . . . . . . . 5-5
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-50
Plug-In Charging . . . . . . . . . . . . . . 9-45
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-19
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Privacy Vehicle Data Recording . . . . . 13-14
Program Courtesy Transportation . . . . . . 13-7
Programmable Charging . . . . . . . 5-28 Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
Propulsion Power Messages . . . . . . . . . . . . . . . . . . . . 5-47
R
Radio FrequencyIdentification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Ready Indicator . . . . . . . . . . . . . . . . 5-25
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-7
Rear Vision Camera (RVC) . . . . 9-42
Rearview Mirrors . . . . . . . . . . . . . . 2-17 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-10
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-77
Regenerative Braking . . . . . . . . . . 9-32
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5