2015 CHEVROLET TAHOE infotainment

Black plate (1,1)Chevrolet 2015i Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-8431502) - 2015 - crc - 1/12/15
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)Chevrolet 2015i Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-8431502) - 2015 - crc - 1/12/15
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Black plate (6,1)Chevrolet 2015i Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-8431502) - 2015 - crc - 1/12/15
i-6 INDEX
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-31Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-31
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-31
High-Beam On Light . . . . . . . . . . 5-28
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-29
Heated Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Cooled Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-30
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-26
High-Beam On Light . . . . . . . . . . . 5-28
High-Speed Operation . . . . . . . . 10-55 Hill and Mountain Roads . . . . . . . 9-11
Hill Start Assist (HSA) . . . . . . . . . 9-43
Home Page . . . . . . . . . . . . . . . . . . . . . 7-5
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-21
I
Ignition Positions . . . . . . . . 9-20, 9-22
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-28
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-26
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 5-26
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-46
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-12
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Interior Rearview Mirrors . . . . . . . 2-31
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-17
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 10-79
K
Key and Lock Messages . . . . . . . 5-39
Keyless EntryRemote (RKE) System . . . 2-5, 2-8
Keys . . . . . . . . . . . . . . . . . . . . . . . . 2-2, 2-4
L
Labeling, Tire Sidewall . . . . . . . . 10-48
Lamps Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Front Turn Signal . . . . . . . . . . . 10-32
License Plate . . . . . . . . . . . . . . . 10-34
Malfunction Indicator . . . . . . . . . 5-22

Black plate (9,1)Chevrolet 2015i Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-8431502) - 2015 - crc - 1/12/15
INDEX i-9
OnStar®System . . . . . . . . . . . . . . . 7-18
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-6
Ordering Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-27
Shifting Out of . . . . . . . . . . . . . . . . 9-29
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Brake and P (Park)Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-29
Parking or Backing Assistance Systems . . . . . . . . . . 9-58
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Passenger Sensing System . . . 3-37
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-47
Phone Bluetooth . . . . . . . . . 7-19, 7-21, 7-25
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-17
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-27
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-33
Power Assist Steps . . . . . . . . . . . . 2-23
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Privacy
Vehicle Data Recording . . . . . 13-14
Program Courtesy Transportation . . . . . . 13-7 Proposition
65 Warning,
California . . . . . . . . . 10-2, 10-24, 10-79
R
Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-26
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-46
Rear Climate Control System . . . 8-5
Rear Seats Heated . . . . . . . . . . . . . . . . . . . . . . . 3-10
Rear Side Window Antenna . . . 7-10
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors . . . . . . . . . . . . . . 2-31 Automatic Dimming . . . . . . . . . . . 2-32
Reclining Seatbacks . . . . . . . . . . . . 3-5

Black plate (11,1)Chevrolet 2015i Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-8431502) - 2015 - crc - 1/12/15
INDEX i-11
Securing ChildRestraints . . . . . . . . . . . . . . 3-61, 3-63
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Messages . . . . . . . . . . . . . . . . . . . . 5-43
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-24
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-24
Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-22
Maintenance Records . . . . . . .11-14
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services
Special Application . . . . . . . . . . . 11-8
Servicing the Airbag . . . . . . . . . . . 3-41
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-27
Out of Park . . . . . . . . . . . . . . . . . . . 9-29
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-65
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Software Updates . . . . . . . . . . . . . . 7-7
Special Application Services . . . 11-8
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-15
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-27
Start Assist, Hills . . . . . . . . . . . . . . 9-43
Start Vehicle, Remote . . . . . . . . . 2-15
Starter Switch Check . . . . . . . . . 10-28
Starting the Engine . . . . . . . . . . . . 9-24
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Steering System Messages . . . . 5-43
Steps Power Assist . . . . . . . . . . . . . . . . . 2-23 Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . 10-32
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-35
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-35
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Active Emergency Braking . . . . 9-63
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-61
Infotainment . . . . . . . . . . . . 7-1, 13-15