
Black plate (85,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-85
Rear Position–All Other Models
For all other models, position the
jack under the rear axle between
the spring anchor and the shock
absorber bracket.
If a snow plow has been added
to the front of the vehicle, lower
the snow plow fully before
raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle
is resting securely between the
grooves that are on the
jack head.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle. 6. Turn the wheel wrench
clockwise to raise the vehicle.
Raise the vehicle far enough off
the ground so there is enough
room for the spare tire to fit
under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.

Black plate (89,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-89
2. Pull the cable and springthrough the center of the wheel.
Tilt the wheel retainer plate
down and through the center
wheel.
Make sure the retainer is fully
seated across the underside of
the wheel.
3. Attach the wheel wrench (7) and
extensions (6) together, as
shown.
4. Insert the hoist end (10) throughthe hole (9) in the rear bumper
and onto the hoist shaft.
Do not use the chiseled end of
the wheel wrench.
5. Raise the tire part way upward. Make sure the retainer is seated
in the wheel opening.
6. Raise the tire fully against the underside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice. You
cannot overtighten the cable.
7. Make sure the tire is stored
securely. Push, pull, and then try
to turn the tire. If the tire moves,
use the wheel wrench to tighten
the cable.
8. Reinstall the spare tire lock, if the vehicle has one.

Black plate (97,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-97
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
For vehicles with an Electric
Parking Brake (EPB), the
parking brake cannot be applied
and the tires must be chocked. 4. Shift the transfer case to
N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive on page 9-42. Check that
the vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.
Then shift the transmission into
P (Park).
6. Wait for at least 10 seconds, then restart the engine.
7. Shift the transmission to D (Drive), then turn the engine off
again.
{Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle. 8. Disconnect the negative battery
cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
9. Shift the transmission to P (Park).
{Caution
If the steering column is locked,
vehicle damage may occur.
10. Move the steering wheel to make sure the steering column
is unlocked.
11. With a foot on the brake pedal, release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.

Black plate (99,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-99
Caution (Continued)
warranty. Never tow the vehicle
with the rear wheels on the
ground.
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See “Rear Towing (Rear Wheels Off
the Ground)” later in this section. Front Towing (Front Wheels Off
the Ground)
–Four-Wheel-Drive
Vehicles
To dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive on page 9-42 for the
proper procedure.

Black plate (100,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
10-100 Vehicle Care
8. Release the parking brake onlyafter the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the dolly. 2. Set the parking brake. See
Parking Brake on page 9-51.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). To dolly tow a four-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the
dolly.
2. Set the parking brake. See Parking Brake on page 9-51.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9-42 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.

Black plate (110,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
10-110 Vehicle Care
Removing and Replacing the
Floor Mats
Pull up on the rear of the driver side
floor mat to unlock each retainer
and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

Black plate (6,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805km (500mi).
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.

Black plate (1,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing public emergency service
providers. OnStar may collect
information about you and your vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details including
system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.