2015 CHEVROLET SILVERADO radio

Black plate (108,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
10-108 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
{Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
{Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these (Continued)

Black plate (1,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (4,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I(Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
J(Warranty Tracking
Information): Track your vehicle’s
warranty information.
J(Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat with
online help representatives.
See my.chevrolet.com to register
your vehicle.

Black plate (12,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-12 Customer Information
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (14,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-14 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,

Black plate (7,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
OnStar 14-7
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13-12.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. The PIN will need to be
changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4-ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Black plate (1,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-28
Active Fuel Management
®. . . . . 9-33
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-100
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-100
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-9
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-23
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-19
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-9
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-26
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-26
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
Where Are the Airbags? . . . . . . 3-22
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Light On-Off . . . . . . . . . . . . . . . . . . 5-18
On-Off Light . . . . . . . . . . . . . . . . . . 5-18
On-Off Switch . . . . . . . . . . . . . . . . 3-27
Passenger Status Indicator . . . 5-20
Readiness Light . . . . . . . . . . . . . . 5-17
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-34
System Check . . . . . . . . . . . . . . . . 3-20
Alarm
Vehicle Security . . . . . . . . . . . . . . 2-12 All-Season Tires . . . . . . . . . . . . . . 10-54
All-Terrain Tires . . . . . . . . . . . . . . . 10-55
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 7-11
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-50
Warning Light . . . . . . . . . . . . . . . . . 5-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-101
Interior . . . . . . . . . . . . . . . . . . . . . 10-106
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . 9-63
Assistance Systems for
Parking and Backing . . . . . . . . . 9-60
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-21
Audio Players . . . . . . . . . . . . . . . . . 7-15 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Audio System Fixed Mast Antenna . . . . . . . . . . 7-11
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2

Black plate (5,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
INDEX i-5
Engine (cont'd)Overheated Protection
Operating Mode . . . . . . . . . . . 10-27
Overheating . . . . . . . . . . . . . . . . 10-25
Power Messages . . . . . . . . . . . . . 5-37
Running While Parked . . . . . . . . 9-34
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-26
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-90
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-27
Fast Idle System . . . . . . . . . . . . . . . 9-27
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-19
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4 Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-78
Changing . . . . . . . . . . . . . . . . . . . 10-80
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-69
Floor Console Storage . . . . . . . . . . 4-4
Floor Mats . . . . . . . . . . . . . . . . . . .10-109
Fluid AutomaticTransmission . . . . . . . 10-15, 10-18
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-30
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-42
Power Steering . . . . . . . . . . . . . 10-28
Washer . . . . . . . . . . . . . . . . . . . . . 10-29
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 6-5 Bulb Replacement . . . . . . . . . . 10-40
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-63
Four-Wheel Drive . . . . . . . 9-42, 10-33
Four-Wheel-Drive Light . . . . . . . . 5-25
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Axle . . . . . . . . . . . . . . . . . . . . 10-33
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28 Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Cooled . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-67 Additives . . . . . . . . . . . . . . . . . . . . . 9-69
Economy Driving . . . . . . . . . . . . . 1-29
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-72
Filling the Tank . . . . . . . . . . . . . . . 9-70
Foreign Countries . . . . . . . . . . . . 9-69
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-27
Management, Active . . . . . . . . . . 9-33
Requirements, California . . . . . 9-69
System Messages . . . . . . . . . . . . 5-37
Full-Size Spare Tire . . . . . . . . . . 10-90
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-44
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-44
Instrument Panel Fuse Block . . . . . . . . . 10-49, 10-51