
Black plate (70,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
10-70 Vehicle Care
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
{Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not(Continued)
Caution (Continued)
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park).
3. Secure the vehicle to the dolly.

Black plate (71,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Vehicle Care 10-71
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-11.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning(Continued)
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
This symbol
eis on any
underhood compartment electrical
center that should not be power

Black plate (72,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
10-72 Vehicle Care
washed. This could cause damage
that would not be covered by the
vehicle warranty.
If using an automatic car wash,
comply with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed andrepaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
{Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
{Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

Black plate (74,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
10-74 Vehicle Care
Shutter System
The vehicle may have a shutter
system designed to help increase
fuel economy. Keep the shutter
system clean for proper operation.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning theblades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen
them or thaw them. Damaged wiper
blades should be replaced. See
Wiper Blade Replacement on
page 10-24.
Heavy snow or ice can overload the
wipers. If the wiper motor overheats,
the windshield wipers will stop until
the motor cools and the wiper
control is turned off. See
Electrical
System Overload on page 10-30.
Weatherstrips
Apply Dielectric silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or squeak. Lubricate weatherstrips at
least once a year. Hot. dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants on
page 11-11.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
{Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.

Black plate (75,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Vehicle Care 10-75
Wheels and Trim—Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
{Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
{Caution
To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year. Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, steel
fuel door hinge, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body

Black plate (77,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Vehicle Care 10-77
3.8 L (1 gal) of water.
A concentrated soap solution will
leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.
.Do not heavily saturate the
upholstery when cleaning.
.Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
Commercial glass cleaners may be
used, if necessary, after cleaning
the interior glass with plain water.
{Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.

Black plate (78,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
10-78 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
{Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
{Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these (Continued)

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Fuel on page 9-54.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.
Maintenance
Schedule
Owner Checks and Services
For CNG equipped vehicles, also
see the maintenance schedule
section in the Impala Bi-Fuel
supplement.
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-8.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-44.
.Inspect the tires for wear. See
Tire Inspection on page 10-50.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-19.