
Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
11-12 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.5L L4 Engine 20972654 A3174C
3.6L V6 Engine 22753242 A3176C
Engine Oil Filter 2.5L L4 Engine 12640445 PF64
3.6L V6 Engine 89017525 PF63
Passenger Compartment Air Filter CJ2 13356914 CF184
C67 13356916 CF185
Spark Plugs 2.5L L4 Engine 12627160 41-115
3.6L V6 Engine 12622561 41-109
Wiper Blades Driver Side –60 cm (23.6 in) 92231676 —
Passenger Side –47.5 cm (18.7 in) 22846938 —

Black plate (13,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Service and Maintenance 11-13
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (14,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
11-14 Service and Maintenance
2NOTES

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a dealer and
view locations, maps, phone
numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support): Chat with
online help representatives.
See my.chevrolet.com to register
your vehicle.

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
.Download owner manuals.
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
Customer Information 13-11
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-22
Active Emergency Braking System . . . . . . . . 1-21, 9-48
Adaptive Cruise Control . . . . . . . 9-35
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-63
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-8
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-12
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-8
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-32
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-26 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-25
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23
Where Are the Airbags? . . . . . . 3-22
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-31
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-31
System Check . . . . . . . . . . . . . . . . 3-20
Alarm Vehicle Security . . . . . . . . . . . . . . 2-16
Alert Side Blind Zone (SBZA) . . . . . . 9-50
All-Season Tires . . . . . . . . . . . . . . 10-38
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-11 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-28
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-71
Interior . . . . . . . . . . . . . . . . . . . . . . 10-76
Armrest
Rear Seat . . . . . . . . . . . . . . . . . . . . 3-12
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . . 9-46
Assistance Systems for Parking and Backing . . . . . . . . . 9-44
Audio Players . . . . . . . . . . . . . . . . . 7-11 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System Backglass Antenna . . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . 2-13
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-25
Transmission Fluid . . . . . . . . . 10-12

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
INDEX i-5
FluidAutomatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Folding Mirrors . . . . . . . . . . . . . . . . 2-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-46
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-54 Additives . . . . . . . . . . . . . . . . . . . . . 9-55
Economy Driving . . . . . . . . . . . . . 1-24
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-57
Filling the Tank . . . . . . . . . . . . . . . 9-56
Foreign Countries . . . . . . . . . . . . 9-55
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-24
Requirements, California . . . . . 9-55
System Messages . . . . . . . . . . . . 5-31 Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-31
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
Garage Door Opener . . . . . . . . . . 5-44Programming . . . . . . . . . . . . . . . . . 5-44
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-58
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-26
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-25
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-26
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-26
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-26
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-24
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-20