
Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and operating. OnStar acts as a link to
existing public emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details including
system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. Press the blue
OnStar button twice to speak
with an OnStar Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
14-8 OnStar
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Do not place items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment on page 9-63. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4-ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
i-2 INDEX
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 9-27
Shift Lock Control
Function Check . . . . . . . . . . . 10-23
Auxiliary Jack . . . . . . . . . . . . . . . . . . 7-17
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-22 Jump Starting . . . . . . . . . . . . . . . 10-66
Load Management . . . . . . . . . . . . . 6-6
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-28
Blade Replacement, Wiper . . . 10-24
Bluetooth
Overview . . . . . . . . . 7-19, 7-21, 7-25
Brake System Warning Light . . . . . . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-28
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-29
System Messages . . . . . . . . . . . . 5-28
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Braking System Active Emergency . . . . . . . . . . . . 1-21 Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-30
Halogen Bulbs . . . . . . . . . . . . . . 10-26
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . . . . . . . . 10-26
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-26
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-26
License Plate Lamps . . . . . . . 10-29
Taillamps, Turn Signal,
Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . . . 10-53
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-55
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Card Reader SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Cargo
Management System . . . . . . . . . . 4-3
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-11
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-57
Charging System Light . . . . . . . . 5-17
Check Engine Light . . . . . . . . . . . . . . . . . . 5-17
Ignition
Transmission Lock . . . . . . . . 10-24
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-35
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-33
Securing . . . . . . . . . . . . . . . . 3-47, 3-49
Systems . . . . . . . . . . . . . . . . . . . . . . 3-38

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-7576026) -
2015 - crc 2nd edition - 8/21/14
INDEX i-7
Lights (cont'd)Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Electric Parking Brake . . . . . . . . 5-20
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-1
Lane Departure Warning . . . . . . 5-21
Low Fuel Warning . . . . . . . . . . . . 5-24
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 5-20
StabiliTrak
®OFF . . . . . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-22
Traction Off . . . . . . . . . . . . . . . . . . . 5-22
Locks Automatic Door . . . . . . . . . . . . . . . 2-13
Delayed Locking . . . . . . . . . . . . . . 2-13
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Lockout Protection . . . . . . . . . . . . 2-13
Power Door . . . . . . . . . . . . . . . . . . . 2-13
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-24
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Schedule . . . . . . . . 11-2 Recommended Fluidsand Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-27
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-35
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-28
Brake System . . . . . . . . . . . . . . . . 5-28
Compass . . . . . . . . . . . . . . . . . . . . . 5-29 Messages (cont'd)
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-30
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-31
Engine Power . . . . . . . . . . . . . . . . 5-31
Fuel System . . . . . . . . . . . . . . . . . . 5-31
Key and Lock . . . . . . . . . . . . . . . . . 5-31
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Object Detection System . . . . . 5-32
Ride Control System . . . . . . . . . . 5-34
Security . . . . . . . . . . . . . . . . . . . . . . 5-35
Service Vehicle . . . . . . . . . . . . . . . 5-35
Starting the Vehicle . . . . . . . . . . . 5-35
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Transmission . . . . . . . . . . . . . . . . . 5-36
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-28
Vehicle Reminder . . . . . . . . . . . . . 5-36
Vehicle Speed . . . . . . . . . . . . . . . . 5-37
Washer Fluid . . . . . . . . . . . . . . . . . 5-37
Window . . . . . . . . . . . . . . . . . . . . . . . 5-37
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-21
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-20
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20