Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
14-2 OnStar
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires a specific OnStar
subscription plan.
.Obtain the WiFi network name,
or Service Set Identifier or SSID,
and passphrase (if equipped).
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
a specific OnStar
subscription plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
.Manage WiFi Settings (if
equipped).
Press
>to get a priority connection
to an OnStar Emergency Advisor
available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the OnStar system can
automatically connect to an OnStar
Emergency Advisor. The built-in
system can automatically connect to
help in certain crashes.
Press
>to connect to an OnStar
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
important information to emergency
personnel. OnStar Emergency
Advisors are trained to provide
assistance and link to existing
public emergency service providers
in emergency situations.
With OnStar Crisis Assist, specially
trained Crisis Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information if a
crisis occurs.
Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
14-6 OnStar
Vehicle Diagnostics
OnStar Vehicle Diagnostics can
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
other major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed, press
Q, and an Advisor
can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information.
Selling/Transferring the
Vehicle
Call 1-888-4-ONSTAR immediately
to terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain the
OnStar service options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 1-888-4-ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
