Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
13-12 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001. Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
14-4 OnStar
navigation system in the vehicle (if
equipped). After the call ends, press
the“Go” button on the navigation
screen to begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.
Destinations can also be
downloaded on the go. For
information about eNav or
Destination Download, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The required specific Onstar
subscription plan includes the
services that follow to help
customers stay connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). WiFi Connectivity (If Equipped)
The vehicle has a WiFi hotspot that
provides a high-speed, wireless
Internet connection to connect
multiple mobile devices (data plan
required).
1. To retrieve WiFi hotspot
information, press
=and select
or say “WiFi settings.”
2. The WiFi settings will display the WiFi network name/SSID,
passphrase, and level of
encryption.
3. To change the SSID or passphrase, press
Qor call
1-888-4-ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®or
Windows 7 or 8 mobile devices.
From the mobile device, check the
vehicle’s fuel level, oil life, or tire pressure (if the vehicle is equipped
with the tire pressure monitoring
system); or activate remote horn
and lights. Also remote start the
vehicle (if factory equipped) or
unlock the doors from anywhere
with a wireless connection (if
equipped with automatic locks).
With a required specific OnStar
subscription plan, a destination can
be sent to the vehicle. For OnStar
RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
OnStar RemoteLink
®Key Fob
Services
This feature is included for five
years and allows for remote door
lock/unlock (if equipped with
automatic locks), remote start (if
factory equipped), or activation of
horn and lights from anywhere with
a wireless signal. Download the app
and start using it any time during the
trial period to get started.
Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/12/15
i-8 INDEX
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-2, 7-4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake and P (Park)Mechanism Check . . . . . . . . 10-28
Over Things That Burn . . . . . . . 9-21
Parking Assist . . . . . . . . . . . . . . . . . 9-35
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-37
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-20
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power (cont'd)
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-2
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning,
California . . . . . . . . . 10-2, 10-25, 10-75
R
Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . . 7-9
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-5 Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-26
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-31
Rear Climate Control System . . . 8-4
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Heating System . . . . . . . . . . . 8-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-4
Rear Vision Camera (RVC) . . . . 9-36
Rearview Mirrors . . . . . . . . . . . . . . 2-14
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-10
Recording Vehicle Data . . . . . . . . . . . . . . . . 13-14
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-27
Maintenance . . . . . . . . . . . . . . . . . 11-11
Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/12/15
i-10 INDEX
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Door . . . . . . . . . . . . . . . . . . . . . . 2-8
Sidemarker Bulb Replacement . . . . . . . . . . 10-32
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-3
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-9
Special Application Services . . . 11-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-21
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-27
Starting the Engine . . . . . . . . . . . . 9-16
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Fluid, Power . . . . . . . . . . . . . . . . 10-21
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2 Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-17
Swing-out Windows . . . . . . . . . . . . 2-15
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-26
T
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-33
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-42 All-Season . . . . . . . . . . . . . . . . . . 10-43
All-Terrain . . . . . . . . . . . . . . . . . . 10-44
Buying New Tires . . . . . . . . . . . 10-59
Chains . . . . . . . . . . . . . . . . . . . . . . 10-64
Changing . . . . . . . . . . . . . . . . . . . 10-66
Designations . . . . . . . . . . . . . . . 10-46 Tires (cont'd)
Different Size . . . . . . . . . . . . . . . 10-61
Dual Rotation . . . . . . . . . . . . . . . 10-58
Full-Size Spare . . . . . . . . . . . . . 10-74
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-53
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-52
Rotation . . . . . . . . . . . . . . . . . . . . 10-57
Sidewall Labeling . . . . . . . . . . . 10-44
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-48
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Winter . . . . . . . . . . . . . . . . . . . . . . 10-43
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-27
Tow/Haul Mode Light . . . . . . . . . . 5-21
Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/12/15
INDEX i-11
TowingDriving Characteristics . . . . . . . . 9-44
Equipment . . . . . . . . . . . . . . . . . . . . 9-51
General Information . . . . . . . . . . 9-44
Recreational Vehicle . . . . . . . . 10-79
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-79
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-21
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 9-29
Trailer Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-61
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . . 9-9
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Personalization . . . . . . . . . . . . . . . 5-37
Reminder Messages . . . . . . . . . . 5-36
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-51
Vehicle Data Recording . . . . . . . 13-14 Vehicle Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Voltmeter Gauge . . . . . . . . . . . . . . 5-14
W
Warning Brake System Light . . . . . . . . . . . 5-20
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-22
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-63
Different Size . . . . . . . . . . . . . . . 10-61
Replacement . . . . . . . . . . . . . . . 10-63
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-58
Where to Put the Restraint . . . . 3-34