Black plate (30,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
7-30 Infotainment System
followed by a tone. After the last
digit has been entered,
say“Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press>/ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press>/ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Press>/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
b/g, and
then say “Mute Call.”
To cancel mute, press
b/g, and
then say “Un-mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
Black plate (31,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
Infotainment System 7-31
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Black plate (32,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
7-32 Infotainment System
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on“Deleting a
Paired Phone” and“Storing and
Deleting Name Tags.”
Trademarks and
License Agreements
Manufactured under license under
U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are
registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS, Inc. Product
includes software. All Rights
Reserved.
Manufactured under license from
Dolby®Laboratories. Dolby and the
double-D symbol are registered
trademarks of Dolby Laboratories.
"Made for iPod and iPhone" means
that an electronic accessory has
been designed to connect
specifically to iPod or iPhone,
respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
Black plate (33,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
Infotainment System 7-33
note that the use of this accessory
with iPod or iPhone may affect
wireless preformance.
iPhone, iPod, iPod classic, iPod
nano, and iPod touch are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Black plate (2,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
9-2 Driving and Operating
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-55Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
Black plate (3,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-11.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
Black plate (48,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
9-48 Driving and Operating
Do not top off or overfill the tank.
Wait a few seconds before removing
the nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10-71.
{Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
{Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap may not fit properly,
may cause the malfunction
indicator lamp to light, and could
damage the fuel tank and(Continued)
Caution (Continued)
emissions system. See
Malfunction Indicator Lamp on
page 5-13.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuel
containers.
.Remove the container from
the vehicle, trunk, or pickup
bed before filling.(Continued)
Warning (Continued)
.Place the container on the
ground.
.Place the nozzle inside the fill
opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.
Black plate (1,1)Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada-
7707483) - 2015 - crc - 9/29/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-8
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.