
Black plate (1,1)Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada-
7586788) - 2015 - crc - 2/9/15
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair (U.S. and Canada) . . . . . . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada-
7586788) - 2015 - crc - 2/9/15
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
on page 14-6.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Black plate (6,1)Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada-
7586788) - 2015 - crc - 2/9/15
i-6 INDEX
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
HeaterEngine Coolant . . . . . . . . . . . . . . . 9-25
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-22
Hill and Mountain Roads . . . . . . . 9-11
Hill Descent Control (HDC) . . . . 9-44
Hill Descent Control Light . . . . . . 5-19
Hill Start Assist (HSA) . . . . . . . . . 9-42
Home Page . . . . . . . . . . . . . . . . . . . . . 7-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
Hydraulic Clutch . . . . . . . . . . . . . . 10-13
I
Ignition Positions . . . . . . . . . . . . . . 9-22
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-28
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13 Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 5-19
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-8
Interior Rearview Mirrors . . . . . . . 2-16
Internet Radio Pandora . . . . . . . . . . . . . . . . . . . . . . . 7-9
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-15
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 10-74
K
Key and Lock Messages . . . . . . . 5-30
Keyless EntryRemote (RKE) System . . . . . . . . 2-4
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-43
Lamps Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Malfunction Indicator . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-30
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-52
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Lap-Shoulder Belt . . . . . . . . . . . . . 3-11
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-54
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-38
Light
Hill Decent Control . . . . . . . . . . . 5-19

Black plate (8,1)Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada-
7586788) - 2015 - crc - 2/9/15
i-8 INDEX
Messages (cont'd)Engine Power . . . . . . . . . . . . . . . . 5-29
Fuel System . . . . . . . . . . . . . . . . . . 5-29
Key and Lock . . . . . . . . . . . . . . . . . 5-30
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Object Detection System . . . . . 5-30
Ride Control System . . . . . . . . . . 5-30
Safety Belt . . . . . . . . . . . . . . . . . . . . 5-31
Security . . . . . . . . . . . . . . . . . . . . . . 5-32
Steering System . . . . . . . . . . . . . . 5-32
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Transmission . . . . . . . . . . . . . . . . . 5-33
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle Reminder . . . . . . . . . . . . . 5-34
Vehicle Speed . . . . . . . . . . . . . . . . 5-34
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-16
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-15
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-15
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-16 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Mirrors, Interior Rearview . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-50
Multi-band Antenna . . . . . . . . . . . . . 7-9
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-3
New Vehicle Break-In . . . . . . . . . . 9-21
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-5
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-28 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 5-21
Older Children, Restraints . . . . . 3-30
Online Owner Center . . . . . . . . . . 13-4
OnStar . . . . . . . . . . . . . . . . . . . . . . . 13-15
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-21
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-6
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-3
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-3
OnStar®System . . . . . . . . . . . . . . . 7-17
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-6
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Black plate (11,1)Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada-
7586788) - 2015 - crc - 2/9/15
INDEX i-11
ServiceAccessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-14
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services Special Application . . . . . . . . . . . 11-8
Servicing the Airbag . . . . . . . . . . . 3-27
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-26
Out of Park . . . . . . . . . . . . . . . . . . . 9-28
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Software Updates . . . . . . . . . . . . . . 7-6 Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-72
Special Application Services . . . 11-8
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-20
Start Assist, Hills . . . . . . . . . . . . . . 9-42
Start Vehicle, Remote . . . . . . . . . . 2-6
Starter Switch Check . . . . . . . . . 10-27
Starting the Engine . . . . . . . . . . . . 9-23
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Steering System Messages . . . . 5-32
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . 10-31
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19 Sunglass Storage . . . . . . . . . . . . . . . 4-2
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-48
Infotainment . . . . . . . . . . . . 7-1, 13-15
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps Bulb Replacement . . . . . . . . . . 10-31
Teen Driver . . . . . . . . . . . . . . . . . . . . 7-35
Text Messaging . . . . . . . . . . . . . . . . 7-34
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-41
All-Season . . . . . . . . . . . . . . . . . . 10-42
All-Terrain . . . . . . . . . . . . . . . . . . 10-43
Buying New Tires . . . . . . . . . . . 10-56
Chains . . . . . . . . . . . . . . . . . . . . . . 10-61
Changing . . . . . . . . . . . . . . . . . . . 10-64