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Infotainment System 7-19
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
the button below
gon the
infotainment screen.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) on page 9-24.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press the button below the
g
screen button.
When voice recognition is
started from the infotainment
screen, the selections and visual
dialog content are displayed on
both the center stack display
and the instrument cluster
display.
2. The audio system mutes and the system plays a prompt followed
by a beep.
3. Wait until the beep stops, then clearly speak one of the
commands described in this
section.
Press the button below the
g
screen button to interrupt any
voice recognition system prompt.
For example, if the prompt
seems to be taking too long to
finish, press the button below
the
gscreen button again and
the beep should happen
right away.
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7-20 Infotainment System
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Select the Home screen button
to terminate the voice
recognition session which was
initiated by selecting
gon the
infotainment screen.
.Select or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
.Listen for the prompt and wait
for the beep before saying a
command or reply.
.Say “Help” or look at the screen
display for commands.
.Voice recognition system
prompts can be interrupted
during a prompt by selecting
g
again.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
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Infotainment System 7-21
prompted causes a need for an
immediate reply, select
gagain
and wait for the beep.
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands” is
stated, the system understands that a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Make your
selection from the list using the
manual controls or press the
o
BACK button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns to the screen
where voice recognition was
initiated.
The Back Command
Say “Back” or press the
oBACK
button to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
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voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
faceplate button below the Dismiss
screen button to make the pop-up
go away.
Selecting
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Selectgfrom the infotainment
screen to launch audio voice
recognition. When selected, the
voice commands for radio and
media features are available.
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station. “Switch to XM”:
Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
“Tune to XM
radio station whose channel number
is identified in the command.
“Tune to XM
radio station whose channel name
is identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media whengis
selected from the infotainment
screen, the voice recognition
commands for My Media features
are available.
“Play Artist”: Begin a dialog to
enter a specific artist name.
“Play Artist
Begin playback of the media from
the artist identified in the command.
“Play Album”: Begin a dialog to
enter a specific album name.
“Play Album
Begin playback of the identified
album name in the command.
“Play Song”: Begin a dialog to
enter a specific song name.
“Play Song
playback of the identified song
name in the command.
“Play Genre”: Begin a dialog to
enter a specific genre.
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Infotainment System 7-23
“Play Genre
Begin playback of the media
selection identified in the command.
“Play Playlist”:Begin a dialog to
enter a specific playlist name.
“Play Playlist
Begin playback of the identified
playlist in the command.
“Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Chapter”: Begin a dialog to
enter a specific name.
“Play Chapter
Begin playback of the media
selection identified in the command.
“Play Audiobook”: Begin a dialog
to enter a specific name.
“Play Audiobook
media selection identified in the
command. “Play Episode”:
Begin a dialog to
enter a specific name.
“Play Episode
media selection identified in the
command.
“Play Podcast”: Begin a dialog to
enter a specific name.
“Play Podcast
media selection identified in the
command.
“Play Video”: Begin a dialog to
enter a specific name.
“Play Video
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7-24 Infotainment System
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres. The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call
Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call
“At Work,” “On Mobile,” or“On
Other”: Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611. “Pair Phone”:
Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone”: Select a different
phone for outgoing calls.
“Voice Keypad”: Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail”: Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar”: Begin OnStar Voice
Recognition.
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Infotainment System 7-27
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once per phone,
unless the pairing information on
the cell phone changes or the
cell phone is deleted from the
system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were newly
paired to the system. To connect
to a different paired phone, see
“Connecting to a Different
Phone”later in this section. Pairing a Phone or Device
1. From the Home Page, turn the
MENU knob to access the
PHONE screen button, then
press the MENU knob to select
the PHONE screen button. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can be
skipped.
2. Turn the MENU knob and press to select Manage Phones.
3. Press the button just below the PAIR screen button. A four-digit
Personal Identification Number
(PIN) appears on the display.
The PIN is used in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions on the cell phone to enter the
PIN provided in Step 3. If a six
digit code is shown on the phone
and the vehicle screen, confirm
the codes are the same. The
system recognizes the new
connected phone after the
pairing process is complete.
6. If the phone prompts to accept connection or allow phone book
download, select Always Accept
and Allow. The phone book may
not be available if not accepted.
7. Repeat Steps 1–6 to pair additional phones or devices.
Listing All Paired and Connected
Phones
1. To list all paired devices, from the Home Page turn the MENU
knob, then press to select the
PHONE screen button.
2. Turn the MENU knob and press to select Manage Phones.
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Deleting a Paired Phone
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Manage Phones.
3. Turn the MENU knob to highlight the phone to be deleted.
4. Press the button below the DELETE screen button to delete
the highlighted device.
5. A confirmation screen is displayed. Press the button just
below the DELETE screen
button to confirm deletion.
Connecting to a Different Phone
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Manage Phones.
3. Turn the MENU knob to highlight the phone to be connected. 4. Press the button just below the
CONNECT screen button to
connect to the highlighted
device.
Phone Menu
Once a phone is connected and
selected, the following may display:
Recent Calls: Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts: Turn the MENU knob to
highlight Contacts and press to
select.
Keypad: Turn the MENU knob to
highlight Keypad and press to
select.
Active Call: Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen.
Manage Phones: Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls
For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call.