
Black plate (21,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
In Brief 1-21
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
Resetting the Oil Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Display OIL LIFE REMAININGon the DIC. See Driver
Information Center (DIC) on
page 5-23 andEngine Oil
Messages on page 5-30.
2. Press
Vfor five seconds to
reset the oil life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change. The oil life system can also be reset
as follows:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the OIL LIFE REMAINING
value is not 100%, the system
needs to be reset again.
See Engine Oil Life System on
page 10-10.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See E85 or FlexFuel
on page 9-37. For all other vehicles,
use only the unleaded gasoline
described under Fuel on page 9-36.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.

Black plate (3,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Vehicle Care 10-3
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check on page 3-29. Keep a record with all parts receipts
and list the mileage and the date of
any service work performed.
{Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol.
It is located below the instrument
panel to the left of the steering
wheel.
2. Go to the front of the vehicle andlift up on the secondary hood
release lever.
3. Lift the hood.
To close the hood:
1. Before closing the hood, be sure that all the filler caps are
properly installed.
2. Lower the hood 20 cm (8 in) above the vehicle and release it
so it fully latches.
3. Check to make sure the hood is firmly closed. Repeat the
process if necessary.

Black plate (10,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
10-10 Vehicle Care
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct
specification. See“Specification”
earlier in this section for more
information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message displays. See
Engine Oil Messages on page 5-30.
If the CHANGE ENGINE OIL SOON
message displays, change the oil as
soon as possible within the next
1 000 km (600 mi). If the CHANGE
ENGINE OIL NOW message
displays, change the oil as soon as
possible. It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly

Black plate (2,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (8,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
13-8 Customer Information
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale