2015 CHEVROLET CAPTIVA SPORT service

Black plate (13,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Service and Maintenance 11-13
UsageFluid/Lubricant
Hood and Liftgate Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241). Sunroof Track Lubriplate Lubricant Aerosol (GM Part No. 89021668) or lubricant meeting
requirements of NLGI #2, Category LB or GC-LB.
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770) or Dielectric Silicone Grease (GM Part No. 12345579).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 96815102 —
Engine Oil Filter
2.4L L4 Engine 12605566 PF457G
3.0L V6 Engine 89017525 PF63
Passenger Compartment Air Filter Element 20901295 CF177
Spark Plugs 2.4L L4 Engine 12620540 41-108
3.0L V6 Engine 12622561 41-109

Black plate (14,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
11-14 Service and Maintenance
PartGM Part Number ACDelco Part Number
Wiper Blades Driver Side –60.0 cm (24.0 in) 95479599—
Passenger Side –40.0 cm (16.0 in) 95479597—
Rear –30.0 cm (12.0 in) 96624648—

Black plate (15,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Service and Maintenance 11-15
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (16,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (17,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Service and Maintenance 11-17
DateOdometer
Reading Serviced By Services Performed

Black plate (18,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
11-18 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (1,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-3
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12-2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.

Black plate (1,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-8
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-11
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.