Black plate (4,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English)
1-800-263-7854 (French)
Roadside Service: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.cadillac.com to register your
vehicle.
Black plate (5,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
Customer Information 13-5
Cadillac Owner Centre
(Canada) cadillacowner.ca
Take a trip to the Cadillac Owner
Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download owner manuals.
.Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make
any changes or discontinue the
Roadside Service program at any
time without notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Black plate (11,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
Customer Information 13-11
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Black plate (1,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-19
Active Emergency Braking System . . . . . . . . 1-18, 9-50
Adaptive Cruise Control . . . . . . . 9-35
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-67
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-9
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-14
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Thigh Support . . . . . . . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-8
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-31
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-26
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23
Where Are the Airbags? . . . . . . 3-21
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-31
Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-13
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-30
System Check . . . . . . . . . . . . . . . . 3-20
Alarm Vehicle Security . . . . . . . . . . . . . . 2-17
Alert Side Blind Zone (SBZA) . . . . . . 9-52
All-Season Tires . . . . . . . . . . . . . . 10-42 All-Wheel Drive . . . . . . . . . 9-26, 10-22
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-19
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-86
Interior . . . . . . . . . . . . . . . . . . . . . . 10-91
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . 9-48
Assistance Systems for Parking and Backing . . . . . . . . . 9-44
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-22
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Transmission . . . . . . . . . . . . . . . . . 9-22
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-24
Shift Lock ControlFunction Check . . . . . . . . . . . 10-23
Black plate (2,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Jump Starting . . . . . . . . . . . . . . . 10-79
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-28
Blade Replacement, Wiper . . . 10-23
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-14
System Warning Light . . . . . . . . 5-18
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-26
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-27
System Messages . . . . . . . . . . . . 5-28
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Braking System Active Emergency . . . . . . . . . . . . 1-18
Break-In, New Vehicle . . . . . . . . . 9-14 Bulb Replacement . . . . . . . . . . . . 10-32
Back-up Lamps . . . . . . . . . . . . . 10-30
Halogen Bulbs . . . . . . . . . . . . . . 10-25
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . 10-25, 10-26
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-26
License Plate Lamps . . . . . . . 10-31
Turn Signal Lamps . . . . . . . . . 10-29
Buying New Tires . . . . . . . . . . . . . 10-57
C
Cadillac Premium Care Maintenance . . . . . . . . . . . . . . . . . 11-3
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-57
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-21
Liftgate . . . . . . . . . . . . . . . . . . . . . . . 2-14
Winter Driving . . . . . . . . . . . . . . . . . 9-7
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-5
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-5
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-7
Cargo Net . . . . . . . . . . . . . . . . . . . . . . 4-9
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-61
Charging System Light . . . . . . . . 5-15
Check Engine Light . . . . . . . . . . . . . . . . . . 5-15
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-34
Lower Anchors and
Tethers for Children . . . . . . . . . 3-40
Older Children . . . . . . . . . . . . . . . . 3-32
Securing . . . . . . . . . . . . . . . . 3-48, 3-50
Systems . . . . . . . . . . . . . . . . . . . . . . 3-37
Cigarette Lighter . . . . . . . . . . . . . . . . 5-7
Black plate (5,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
INDEX i-5
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-10
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-62 Changing . . . . . . . . . . . . . . . . . . . 10-72
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-94
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Power Steering . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-21
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-48
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24 Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8
Front Storage . . . . . . . . . . . . . . . . . . . 4-2
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56 Additives . . . . . . . . . . . . . . . . . . . . . 9-57
Economy Driving . . . . . . . . . . . . . 1-20
Economy Light . . . . . . . . . . . . . . . 5-23
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-59
Filling the Tank . . . . . . . . . . . . . . . 9-57
Foreign Countries . . . . . . . . . . . . 9-57
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-23
Requirements, California . . . . . 9-57
System Messages . . . . . . . . . . . . 5-31
Fuel Economy Mode . . . . . . . . . . . 9-25
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-33
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-36
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-38
G
Garage Door Opener . . . . . . . . . . 5-45Programming . . . . . . . . . . . . . . . . . 5-45
Gasoline Engine, Starting . . . . . . 9-16
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
Black plate (7,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INDEX i-7
Lamps (cont'd)Messages . . . . . . . . . . . . . . . . . . . . 5-32
On Reminder . . . . . . . . . . . . . . . . . 5-24
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-8
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-54
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-47
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-40
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Lighter, Cigarette . . . . . . . . . . . . . . . 5-7
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag Readiness . . . . . . . . . . . . . 5-13
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-19
Brake System Warning . . . . . . . 5-18
Charging System . . . . . . . . . . . . . 5-15
Cruise Control . . . . . . . . . . . . . . . . 5-24 Lights (cont'd)
Electric Parking Brake . . . . . . . . 5-18
Engine Coolant
Temperature Warning . . . . . . . 5-21
Engine Oil Pressure . . . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamp . . . . . . . . . . . . . . 5-24
Fuel Economy . . . . . . . . . . . . . . . . 5-23
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-3
Lane Departure Warning . . . . . . 5-20
Low Fuel Warning . . . . . . . . . . . . 5-23
Safety Belt Reminders . . . . . . . . 5-12
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 5-19
StabiliTrak
®OFF . . . . . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-21
Traction Off . . . . . . . . . . . . . . . . . . . 5-20
Limited-Slip Rear Axle . . . . . . . . . 9-32
Locks Automatic Door . . . . . . . . . . . . . . . 2-12
Delayed Locking . . . . . . . . . . . . . . 2-12
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Locks (cont'd)
Lockout Protection . . . . . . . . . . . . 2-13
Power Door . . . . . . . . . . . . . . . . . . . 2-12
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-23
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-40
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Schedule . . . . . . . . 11-3 Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-15
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
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INDEX i-9
OrderingService Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-16
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-23
Over Things That Burn . . . . . . . 9-21
Parking or Backing Assistance Systems . . . . . . . . . . 9-44
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38 Power
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-23
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Premium Care Maintenance Cadillac . . . . . . . . . . . . . . . . . . . . . . . 11-3
Privacy Vehicle Data Recording . . . . . 13-14
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 13-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-8 Rear Axle
Limited-Slip . . . . . . . . . . . . . . . . . . . 9-32
Rear Climate Control System . . . 8-6
Rear Seat Pass-Through Door . . . . . . . . . . 3-12
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10 Heated . . . . . . . . . . . . . . . . . . . . . . . 3-11
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors . . . . . . . . . . . . . . 2-22 Automatic Dimming . . . . . . . . . . . 2-23
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-32
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-32
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-32