Black plate (83,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
Vehicle Care 10-83
Cleaning Exterior Lamps/
Lenses, Emblems, Decals and
Stripes
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses,
emblems, decals and stripes. Follow
instructions under "Washing the
Vehicle" previously in this section.
Lamp covers are made of plastic,
and some have a UV protective
coating. Do not clean or wipe them
when dry.
Do not use any of the following on
lamp covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.
.Solvents, alcohols, fuels,
or other harsh cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.
{Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
{Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply Dielectric silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
Black plate (84,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
10-84 Vehicle Care
can be removed by rubbing with a
clean cloth. SeeRecommended
Fluids and Lubricants on
page 11-11.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
{Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
{Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
{Caution
To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
(Continued)
Caution (Continued)
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
For 1500 Series vehicles, at least
every other oil change lubricate the
outer tie rod ends.
Black plate (87,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
Vehicle Care 10-87
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean lint-free colorfast cloth with water or club
soda. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth. 3. Start on the outside edge of the
soil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
{Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the warranty.
Black plate (2,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
11-2 Service and Maintenance
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
{Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9-13.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Fuel on page 9-66.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
Black plate (6,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
13-6 Customer Information
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery:
Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
Black plate (10,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
13-10 Customer Information
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service on page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section. If the airbag has inflated, see
What
Will You See after an Airbag
Inflates? on page 3-31.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Black plate (3,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
INDEX i-3
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5Messages . . . . . . . . . . . . . . . . . . . . 5-35
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-38
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-22
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-15
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . . . 10-14
Engine Messages . . . . . . . . . . . . 5-36
Cornering Lamps . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cruise Control . . . . . . . . . . . . . . . . . 9-41 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Cruise Control, Active . . . . . . . . . 9-44 Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . 13-10
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-8
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-12
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-26
Ajar Messages . . . . . . . . . . . . . . . 5-36
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Drive Belt Routing, Engine . . . . . 12-4
Driver Assistance Systems . . . . 9-52
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving
Assistance Systems . . . . . . . . . . 9-56
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-70
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-23
Hill and Mountain Roads . . . . . . 9-10
If the Vehicle is Stuck . . . . . . . . . 9-13
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-13
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Black plate (4,1)Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7063683) - 2015 - crc - 2/24/14
i-4 INDEX
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . 8-1
E
Electric Parking Brake . . . . . . . . . 9-36
Electric Parking Brake Light . . . 5-20
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-80
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-31
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . 10-35, 10-37
Overload . . . . . . . . . . . . . . . . . . . 10-30
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-40
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15 Engine (cont'd)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-36
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Oil Life System . . . . . . . . . . . . . . . 10-8
Oil Messages . . . . . . . . . . . . . . . . . 5-37
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-22
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-77
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-4
Flashers, Hazard Warning . . . . . . 6-6
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-62 Changing . . . . . . . . . . . . . . . . . . . 10-63
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-89
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 9-32
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Folding Mirrors . . . . . . . . . . . . . . . . 2-23
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-57
Four-Wheel Drive . . . . . . . 9-32, 10-24
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Axle . . . . . . . . . . . . . . . . . . . . 10-24