2015 CADILLAC ELR emergency towing

Black plate (2,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
9-2 Driving and Operating
Driver Assistance Systems
Driver AssistanceSystems . . . . . . . . . . . . . . . . . . . . 9-47
Assistance Systems for Parking or Backing . . . . . . . . . 9-48
Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . 9-50
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-50
Active Emergency Braking System . . . . . . . . . . . . . . . . . . . . . 9-53
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-55
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-56
Charging
Plug-In Charging . . . . . . . . . . . . . 9-58
Delayed ChargingOverride . . . . . . . . . . . . . . . . . . . . 9-60
Charging Status Feedback . . . . . . . . . . . . . . . . . . 9-60
Charge Cord . . . . . . . . . . . . . . . . . 9-64
Utility Interruption of Charging . . . . . . . . . . . . . . . . . . . 9-65
Electrical Requirements for Battery Charging . . . . . . . . . . . 9-66
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-67
California FuelRequirements . . . . . . . . . . . . . . 9-68
Fuels in Foreign Countries . . . 9-68
Fuel Additives . . . . . . . . . . . . . . . 9-68
Filling the Tank . . . . . . . . . . . . . . 9-68
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-70
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-71
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-71
Driving Information
Driving for Better Energy
Efficiency
Use the following tips to help
maximize energy efficiency and
range.
In colder temperatures, while these
efficiency tips will help, the electric
vehicle driving range may be lower
due to higher energy usage.
Driving Style
Efficiency Gauge (Instrument
Cluster)
The leaf indicator or green ring
indicator should be kept green and
in the center of the gauge.
Inefficient acceleration is indicated
when the ring turns yellow or the
leaf turns yellow and travels above
the center of the gauge.
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Black plate (6,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
13-6 Customer Information
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified ELR or Volt
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered for the duration of the
Extended Range Electric Vehicle
(EREV) component warranty.
.Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
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Black plate (7,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
Customer Information 13-7
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
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Black plate (10,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
13-10 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service on page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery on page 10-23 for
important safety information. If an
airbag has inflated, see What Will
You See after an Airbag Inflates? on
page 3-24.
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Black plate (11,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
INDEX i-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
SystemActive Emergency Braking . . . . 9-53
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-50
Infotainment . . . . . . . . . . . . 7-1, 13-15
System Operation . . . . . . . . . . . . . 9-21
Systems Driver Assistance . . . . . . . . . . . . . 9-47
T
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-16Immobilizer . . . . . . . . . . . . . . . . . . . 2-16
Thigh Support Adjustment . . . . . . 3-5
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-41 All-Season . . . . . . . . . . . . . . . . . . 10-42
Buying New Tires . . . . . . . . . . . 10-55
Chains . . . . . . . . . . . . . . . . . . . . . . 10-60
Designations . . . . . . . . . . . . . . . 10-44
Different Size . . . . . . . . . . . . . . . 10-57
If a Tire Goes Flat . . . . . . . . . . 10-61
Inflation Monitor System . . . . 10-49
Inspection . . . . . . . . . . . . . . . . . . 10-53 Tires (cont'd)
Lifting the Vehicle . . . . . . . . . . . . . 10-3
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Pressure Light . . . . . . . . . . . . . . . . 5-24
Pressure Monitor System . . . 10-48
Rotation . . . . . . . . . . . . . . . . . . . . 10-53
Sealant and
Compressor Kit . . . . . . . . . . . 10-62
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-69
Sidewall Labeling . . . . . . . . . . . 10-43
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-44
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-57
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-59
Wheel Replacement . . . . . . . . 10-59
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-54
Winter . . . . . . . . . . . . . . . . . . . . . . 10-42
Towing General Information . . . . . . . . . . 9-71
Recreational Vehicle . . . . . . . . 10-77
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-75 Traction
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-23
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-22
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-33
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-57
Universal Remote System . . . . . 5-59 Operation . . . . . . . . . . . . . . . . . . . . . 5-62
Programming . . . . . . . . . . . . . . . . . 5-59
Using This Manual . . . . . . . . . . . . . . . . iii
Utility Interruption of Charging . . . . . . . . . . . . . . . . . . . . . 9-65
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