
Black plate (14,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
11-14 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
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Black plate (15,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
Service and Maintenance 11-15
DateOdometer
Reading Serviced By Services Performed
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Black plate (16,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed
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Black plate (4,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English)
1-800-263-7854 (French)
Roadside Service: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
w(Charging and Efficiency):
View the battery status, charging
information, and mileage history.
x(Remote Commands):
Remotely start/stop the vehicle,
activate the horn and lights alert,
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Black plate (5,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
Customer Information 13-5
and lock/unlock the vehicle.
Requires an Android™or iPhone®
and an active OnStar subscription.
See my.cadillac.com to register the
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
Take a trip to the Cadillac Owner
Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download owner manuals.
.Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-888–811-1926.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make
any changes or discontinue the
Roadside Service program at any
time without notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
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Black plate (11,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
Customer Information 13-11
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery on
page 10-23 andHigh Voltage Safety
Information on page 1-20 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
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Black plate (1,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Active Emergency Braking System . . . . . . . . 1-19, 9-53
Adaptive Cruise Control . . . . . . . 9-39
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-71
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-9
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Thigh Support . . . . . . . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-13
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-8
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-31
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-23
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-25 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-21
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-30
System Check . . . . . . . . . . . . . . . . 3-19
Alarm Vehicle Security . . . . . . . . . . . . . . 2-15
Alert Side Blind Zone (SBZA) . . . . . . 9-55
All-Season Tires . . . . . . . . . . . . . . 10-42
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-29
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-79
Interior . . . . . . . . . . . . . . . . . . . . . . 10-84 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . . 9-50
Assistance Systems for Parking and Backing . . . . . . . . . 9-48
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 2-13
Headlamp System . . . . . . . . . . . . . 6-4
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-23Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
High Voltage . . . . . . . . . . . . . . . . . . 5-12
Jump Starting . . . . . . . . . . . . . . . 10-69
Power Protection . . . . . . . . . . . . . . 6-8
Battery and Charging Messages. . . . . . . . . . . . . . . . . . . . 5-41
Blade Replacement, Wiper . . . 10-26
Brake Parking, Electric . . . . . . . . . . . . . . 9-30
System Warning Light . . . . . . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
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Black plate (5,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
INDEX i-5
Front SeatsHeated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-67 Additives . . . . . . . . . . . . . . . . . . . . . 9-68
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Foreign Countries . . . . . . . . . . . . 9-68
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-25
Requirements, California . . . . . 9-68
System Messages . . . . . . . . . . . . 5-45
Function Check Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . 10-25
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . 10-33, 10-35
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-38G
Garage Door Opener . . . . . . . . . . 5-59Programming . . . . . . . . . . . . . . . . . 5-59
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-12
Driver Efficiency . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Power Indicator . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
H
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-27
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-4
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Lamps On Reminder . . . . . . . . . 5-26
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
High Voltage Battery Gauge . . . 5-12
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . . 5-26
Hill and Mountain Roads . . . . . . . . 9-9
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
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