2015 BUICK LACROSSE remote

Black plate (80,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
10-80 Vehicle Care
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
{Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle. The vehicle has a battery cover
which must be removed to gain
access to the battery for jump
starting.
1. Clips
2. Pivot Points
To remove the battery cover:
1. Release the two rear clips (1).
2. Lift the battery cover up towards
the front of the vehicle to release
it from the pivot points (2) and
remove. 3. Reverse Steps 1–2 to reinstall
the battery cover.
The vehicle has a remote
positive (+) terminal under a trim
cover. It is under the battery cover
on the driver side of the engine
compartment. See Engine
Compartment Overview on
page 10-6. You should always use
this remote positive terminal.
The jump start negative grounding
point for the discharged battery is
the engine block or an engine

Black plate (6,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.

Black plate (12,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
13-12 Customer Information
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310, ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (3,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
OnStar 14-3
Security
OnStar provides services including
Stolen Vehicle Assistance, Remote
Ignition Block, and Roadside
Assistance, if equipped. OnStar can
unlock the vehicle doors remotely,
if equipped with automatic door
locks, and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle. 4. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
Other Navigation Services
Available from OnStar
OnStar eNav:Subscribers can
send destinations from
MapQuest.com to the vehicle
Turn-by-Turn Navigation or
screen-based navigation system (if
equipped). When ready, the
directions will be downloaded to the
vehicle.

Black plate (4,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
14-4 OnStar
Destination Download:PressQ,
then request the Advisor to
download directions to the
navigation system in the vehicle (if
equipped). After the call ends, press
the “Go” button on the navigation
screen to begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.
Destinations can also be
downloaded on the go. For
information about eNav or
Destination Download, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The required specific Onstar
subscription plan includes the
services that follow to help
customers stay connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). WiFi Connectivity (If Equipped)
The vehicle has a WiFi hotspot that
provides a high-speed, wireless
Internet connection to connect
multiple mobile devices (data plan
required).
1. To retrieve WiFi hotspot
information, press
=and select
or say “WiFi settings.”
2. The WiFi settings will display the WiFi network name/SSID,
passphrase, and level of
encryption.
3. To change the SSID or passphrase, press
Qor call
1-888-4-ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®or
Windows 7 or 8 mobile devices.
From the mobile device, check the
vehicle’s fuel level, oil life, or tire pressure (if the vehicle is equipped
with the tire pressure monitoring
system); or activate remote horn
and lights. Also remote start the
vehicle (if factory equipped) or
unlock the doors from anywhere
with a wireless connection (if
equipped with automatic locks).
With a required specific OnStar
subscription plan, a destination can
be sent to the vehicle. For OnStar
RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
OnStar RemoteLink
®Key Fob
Services
This feature is included for five
years and allows for remote door
lock/unlock (if equipped with
automatic locks), remote start (if
factory equipped), or activation of
horn and lights from anywhere with
a wireless signal. Download the app
and start using it any time during the
trial period to get started.

Black plate (6,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
14-6 OnStar
Vehicle Diagnostics
OnStar Vehicle Diagnostics can
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
other major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed, press
Q, and an Advisor
can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information.
Selling/Transferring the
Vehicle
Call 1-888-4-ONSTAR immediately
to terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain the
OnStar service options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 1-888-4-ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service

Black plate (7,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
OnStar 14-7
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13-12.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. The PIN will need to be
changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4-ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Black plate (8,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
14-8 OnStar
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Do not place items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment on page 9-68. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If
you have any questions, call
1-888-4-ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned
that the privacy of any information
sent via wireless cellular
communications cannot be assured.