Black plate (31,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Instruments and Controls 5-31
Select 12 hr or 24 hr.
Radio Settings
Select Radio Settings and the
following may display:
.Auto Volume
.Maximum Startup Volume
.Radio Favorites
Auto Volume
The auto volume feature
automatically adjusts the radio
volume to compensate for road and
wind noise as the vehicle speeds up
or slows down, so that the volume
level is consistent.
Select Off, Low, Medium, or High.
Maximum Startup Volume
Select to manually set the startup
volume of the radio.
Turn the TUNE/MENU knob or outer
ring to increase or decrease the
value. Radio Favorites
Select to manually set the number
of favorite pages.
Select 1−6.
Phone Settings
Select Phone Settings and the
following may display:
.Bluetooth
.Return to Factory Settings
Bluetooth
The following list of menu items may
be available:
.Activation
.Device List
.Pair Device
.Change Bluetooth Code
Activation
When on, the system will allow a
Bluetooth device to connect.
Select On or Off. Device List
Allows the management of a
Bluetooth device.
Select Connect, Separate,
or Delete.
Pair Device
Allows the pairing of a new
Bluetooth device. See
“Bluetooth”in
the infotainment manual.
Change Bluetooth Code
Manually change or set the code.
Return to Factory Settings
Select Return to Factory Settings to
return Bluetooth to the default
settings.
Select Yes or No.
Display Settings
Select Display Settings and the
following may display:
.Home Page Menu
.Display Off
Black plate (32,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
5-32 Instruments and Controls
Home Page Menu
Select Home Page Menu and the
following may display:
.Customize
.Sort
.Restore Home Page Defaults
Customize
Select what icons will be available
on the Home Page.
Turn the TUNE/MENU knob or outer
ring to select an icon, then press the
knob or outer ring.
Sort
This allows the first Home Page to
be customized. See “Home Page”
under “Using the System” in the
infotainment manual.
Restore Home Page Defaults
Select Restore Home Page Defaults
to return the Home Page to the
default settings.
Select Yes or No
Display Off
Select to turn the display off. Press
or turn any faceplate button to turn
the display on.
Vehicle Settings
The following list of menu items may
be available:
.Climate and Air Quality
.Comfort and Convenience
.Collision Detection System
.Lighting
.Power Door Locks
.Remote Lock/Unlock/Start
.Return to Factory Settings?
Climate and Air Quality
If equipped, select the Climate and
Air Quality menu and the following
may display:
.Auto Fan Speed
.Air Conditioning Mode
.Remote Start Auto Heat Seats
.Auto Defog
.Auto Rear Defog
Auto Fan Speed
This allows the selection of the
automatic fan speed. This feature
sets the climate control fan speed to
maintain the interior temperature.
Select High, Medium, or Low.
Air Conditioning Mode
When on, the Air Conditioning will
come on when the vehicle is
started.
Select On, Off, or Last Setting.
Remote Start Auto Heat Seats
On vehicles with remote start and
heated seats, the heated seats can
be set to on or off.
Select On or Off.
Auto Defog
When selected and high humidity is
detected, the climate control system
may adjust to outside air supply and
turn on the air conditioner or the
Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
7-2 Infotainment System
2NOTES
Black plate (3,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Driving and Operating 9-3
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system. Refer to the infotainment
manual for more information on the
navigation system, if equipped,
including pairing and using a cell
phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-14.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious
—or even
fatal —collision if you drive after
drinking.
(Continued)
Black plate (38,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
9-38 Driving and Operating
Radio Frequency Information
SeeRadio Frequency Statement on
page 13-12.
Rear Vision
Camera (RVC)
The RVC can assist the driver when
backing up by displaying a view of
the area behind the vehicle.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage. An image appears on the
infotainment screen with the
message Check Surroundings for
Safety when the vehicle is shifted
into R (Reverse). The display goes
to the previous screen after
approximately 10 seconds once the
vehicle is shifted out of R (Reverse).
To return to the previous screen
sooner, do one of the following:
.Press a hard key on the
infotainment system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a
warning triangle with a left or right
pointing arrow may also display on
the RVC screen to warn of traffic
coming from the left or the right.
Three beeps will sound from the
speaker on that side. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
behind the vehicle. The RCTA system will not work properly if ice,
snow, mud, or anything else builds
up on the rear bumper sensors.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of your vehicle do not
move further back when a trailer is
towed.
Rear Vision Camera Location
The camera is above the license
plate.
Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-8
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Black plate (15,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
on page 14-6.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.