Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2015 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (3,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found. Litho
in U.S.A.
Part No. 23118886 D Third Printing
©2015 General Motors LLC. All Rights Reserved.
Black plate (4,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
iv Introduction
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or an accident. Be sure to
read the driving guidelines in this
manual in the section called“Driving
and Operating” and specifically
Driver Behavior on page 9-2,
Driving Environment on page 9-2,
and Vehicle Design on page 9-2.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
{Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
Black plate (10,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2-10 Keys, Doors, and Windows
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See“Climate
Control Systems” in the
Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-21.
{Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To lock or unlock the liftgate from
inside, press
QorKon the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press
QorKon the
RKE transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.
To open the liftgate, press the touch
pad in the pull cup below the license
plate and lift manually.
To close the liftgate, push from the
center to ensure that it fully latches.
Black plate (17,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Seats and Restraints 3-17
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat isadjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
The rear center safety belt can
only be withdrawn from the
retractor if the seatback is in the
upright locked position.
3. Push the latch plate into the
buckle until it clicks.
4. Pull up on the latch plate to make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3-22.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
5. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
Black plate (33,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 3-33
If the on indicator is still lit, secure
the child in the child restraint in a
rear seat position in the vehicle, and
check with your dealer.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the off indicator is lit, it could be
because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag (if
equipped):
1. Turn the vehicle off.
2. Remove any additional materialfrom the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the person remain in this position for
two to three minutes after the on
indicator is lit.{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag off indicator is lit.
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts” and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
Black plate (40,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
10-40 Vehicle Care
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
Tire Designations
Tire Size
The following is an example of a
typical passenger vehicle
tire size.
(1) Passenger (P-Metric) Tire:
The United States version of a
metric tire sizing system. The
letter P as the first character in
the tire size means a passengervehicle tire engineered to
standards set by the U.S. Tire
and Rim Association.
(2) Tire Width
:The three-digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(3) Aspect Ratio
:A two-digit
number that indicates the tire
height-to-width measurements.
For example, if the tire size
aspect ratio is 60, as shown in
item 3 of the illustration, it would
mean that the tire's sidewall is
60 percent as high as it is wide.
(4) Construction Code
:A letter
code is used to indicate the type
of ply construction in the tire.
The letter R means radial ply
construction; the letter D means
diagonal or bias ply
construction; and the letter B
means belted-bias ply
construction. (5) Rim Diameter
:Diameter of
the wheel in inches.
(6) Service Description
:These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire
is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.
Tire Terminology and
Definitions
Air Pressure:The amount of
air inside the tire pressing
outward on each square inch of
the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight
:The
combined weight of optional
accessories. Some examples of
optional accessories are
Black plate (41,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Vehicle Care 10-41
automatic transmission, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship
of a tire's height to its width.
Belt
:A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials.
Bead
:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch) before a tire has built up heat
from driving. See
Tire Pressure
on page 10-43.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9-10. GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits on
page 9-10.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits on
page 9-10.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.